[Resolved]  HDFC Bank — Failed transaction amount not reversed

Address:Mumbai City, Maharashtra, 400051
Website:www.hdfcbank.com

I withdrawn 10000/- rs from hdfc atm at bandra west railway station around 11:20 pm on saturday 13/8/2016, but i didn't received that cash amount and receipt from the machine. I checked with another atm machine of hdfc the amount was deducted. My a/c is with union bank and my debit card no. Is [protected]. I was waiting for amount to reverse but still its not done. So please reverse the amount soon
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Sep 16, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2016
HDFC Bank Customer Care's response
Dear Customer,

We request you to submit a complaint /dispute letter to the card issuing bank.
The issuing Bank will liaise with us for details of the transaction. Depending on the case details, you will receive response through your Bank.

-Natasha
HDFC Bank Customer Assistance
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