HDFC Bank — Failure of smart pay feature in credit card | |||
Hi, I had applied for smart pay of bescom bill 2 months ago. But the smart pay was not successful and the due date of the bill is over. I had to pay the bill manually. If i could pay the bill manually, then what is the use of smart pay ? I had spoke about the same with the customer care, but they were like unaware of the issue. Because of the failure, the had to pay the bill with additional fine amount. Why should the bank promise automatic payment of bill when they cannot do it. Hdfc smart pay is worse. I like to register a complaint against this and require an response for the same. Email: chethan.[protected]@gmail.com Regards, Chethan Y Was this information helpful? | |||
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HDFC Bank customer support has been notified about the posted complaint. | |||
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Request you to write to [protected]@hdfcbank.com with your customer Id/card number and registered contact details mentioning reference Id TTU[protected] in the subject line. Will take it up with the concerned team.
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