[Resolved] HDFC Bank — Failure payment not credited

Amrit Chakraborty

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 560078
Website:	netbanking.hdfcbank.com/netbanking

Hello,
I have paid amount Rs.- 4113.95 to my credit card through billdesk.
This is amount is debited from my SBI account. But I got the following failure message.

Dear Customer,
As requested by you, please note that the following payment was declined while processing through BillDesk:
Company Name: HDFC Credit Card
Card No: xxxx xxxx xxxx 9012
Payment Amount (Rs Ps): 4113.95
Payment Date: 1st July 2017
Payment through: State Bank of India
Transaction Identification Number: JSBI[protected]
Please quote your Transaction Identification Number for any queries relating to this request.

Please look into this asap and refund my money.

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Jul 4, 2017

Complaint marked as Resolved

The payment has been credited to HDFC bank by itself.

HDFC Bank customer support has been notified about the posted complaint.

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Comments

jassmart

from New Delhi, Delhi

I have been charged Rs. 1092 for "INTER-BRN CASH CHG INCL ST & EC 140617" without any intimation. Please get it checked and what is this. They are not taking the permission of customers and deducting the money which is not right.

Please get my charges reverted back to my account.