HDFC Bank — False offus emi charges

Address:

HDFC BANK, GAUTAM NAGAR, DELHI

1. My credit card is showing a charge: Offus EMI, From October 2021 statement onwards.

The charges are as follows:

- 21/10/2021 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999981021003037104) 5, 722.74

- 21/10/2021 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999981021003037112) 442.84

- 21/11/2021 OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999981121003034588) 5, 794.28

- 21/11/2021 OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999981121003034596) 371.30

- 21/12/2021 OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999981221003038983) 298.88

- 21/12/2021 OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999981221003038975) 5, 866.70

- 21/01/2022 OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999980121003033730) 5, 940.04

- 21/01/2022 OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999980121003033748) 225.54

- 21/02/2022 OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999980221002933193) 6, 014.29

- 21/02/2022 OFFUS EMI, INT NBR:05, [protected] (Ref# 09999999980221002933201) 151.29

What is this charge? I want this to be reversed.

2. I used to get the complete amount deducted on the 10th of every month against my credit card as I have put the payment option at autopay so HDFC automatically deducts my payment by the 10th day of every month. There is no point in delayed payment or something on which they are charging me.

I had always made the complete payment to HDFC and never opted for an EMI or minimum due payment. Then, How can such deceptive practice be carried out? I want these charges to be reversed asap.

Thanks and Best Regards

SAURABH GOEL
+91-[protected]
Email: [protected]@gmail.com