[Resolved]  HDFC Bank — fast tag

Address:301019

While applying for the fastag on hdfc fastag website, my money rs. 500/- got

Deducted on 26.11.2019 at 12.17 pm from the credit card account (Ref no. Etoll

1291683) however i haven't received any acknowledgment of the application. I

Need to know the status of the application and if it is not successful money

Should be reversed back to my account. The customer service no is pathetic

And i did not expect this kind of service form hdfc. A bank like hdfc should

Rectify this kind of errors immediately.
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Dec 28, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Preethi
HDFC Bank Customer Assistance
Complaint comments 

Comments

On 8th November'19, an amount Rs. 177 was deducted from me by HDFC Bank and I have no clue why? This is a salary account.
I want to know about this transaction without my consent?

Thanks,
Shweta
HDFC Bank is not reachable to customer complaints first, no way to contact the branch offices or by email or post. There is no responce from them even after contacted them and raised the service request.
Still waiting to get my problem resolved.
NRI's strictly adviced not to take Accounts from this bank.
I have paid payment of my credit card on 31st october and now today i have bymisteken paid same amount, kind reverse payment paid twice
I have ordered a Redmi note 8 pro mobile from mi.com on 25-10-19. There was mention bank offer HDFC dabit card instant cashback 2000. But I didn't received any cashback from HDFC till date.. kindly resolve this issue ASAP.

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