[Resolved]  HDFC Bank — fastag blacklisted

My fastag (Customer id:[protected] card seems to have been blacklisted despite having adequate funds in the account. Please let me know why it has been blacklisted and what needs to be done to white list it

I have written to fastag. [protected]@insolutionsglobal.com on 30th dec 2019 and 6th jan 2020 and havent received a response yet.

I had also spoken to my relatioship manager, ms sneghashri on this a few times and filed a complaint and dont have any updates.

Can someone help with this?

Please note that i intend to take legal recourse for the unnecessary hardship i have been put through.

Regards,

R k dhanabalan
[protected]@gmail.com
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Feb 22, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2020
HDFC Bank Customer Care's response
Dear Customer,

The delay is due to exceptional surge in applications received from customers. The team will respond to you in 7 working days.
For any further assistance you may write to us @ escalations.[protected]@1pay.in or call on[protected]

-Nadia
HDFC Bank Customer Assistance
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