[Resolved] HDFC Bank — fastag

dannydanya

from Coimbatore, Tamil Nadu

Website:

www.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

I have submitted my fastag application (Vide ref no. Hfr035179) on 23.02.2018 ; i have not received the fastag till date. It has been more than 7 working days; the customer care number is always busy. I managed to reach them once and they gave a wrong courier tracking detail.
After that i have been trying to reach the customer care. But it is always busy.
Kindly solve my issue.

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Apr 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2018

HDFC Bank Customer Care's response Dear Customer,

We like to confirm that tag is sent to your address On February 28, 2018, through DTDC courier Vide AWB number Z40527884. You will receive the same within 7 working days from the date of dispatch.

Anay,
HDFC Customer Service Assistance.

Verified Support

Mar 07, 2018

Updated by dannydanya Please Track the same on DTDC ; The destination shows Thandalam (PIN CODE:602001) ; That is not my destination pincode . Also, DTDC Works on saturday and sunday (status updates are available on the attached image) - therefore, today(07/03/2016) is the 7th working day - the courier has not reached me still.
Please understand we use online services to make our work easier and quicker ; i have applied for the fastag on 23.02.2018 and it has not reached me still . This is highly disappointing .