[Resolved]  HDFC Bank — fastag

I ordered a FASTag from HDFC Bank after getting frustrated from the pathetic service of Paytm in this regard. I paid ₹300 as per the order requirement. Instantly got an sms alert that my profile has been created. My customer ID is[protected] and Wallet Id is [protected]. But since 25th April I don't have any clue when will the product get delivered. Tried calling customer care to know the same and they asked to drop a mail to a NON-HDFC email ID who never bothered to revert. I desperately need the tag as I have tremendous touring job. A token knowledge of dispatch will help a lot. Why don't we deserve to get this much support when you aren't giving things for charity? We pay our hard earned money however meagre the amount might be. I don't deserve to be ignored by you. Proof of sms alertare attached.
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Apr 30, 2018
Complaint marked as Resolved 
It came on it's own.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance

-Manoj
HDFC Bank Customer Assistance
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