[Resolved] HDFC Bank — fastag

Raghavan Venkatesan

from Chennai, Tamil Nadu

Address:

600088

Applied for fastag on 30 november 2019

Application no hfr798832

No mail received with the pdf as promised in the application confirmatory sms

Received sms about wallet creation and recharge on 5 december 2019

Yet to receive the fastag as on 18 december 2019

Not able to reach the customer care number mentioned in the web pag

No email id provided for us to contact

Please do the needful asap

Regards
Raghavan

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Dec 19, 2019

Complaint marked as Resolved

HDFC customer care responded to my complaint on this forum Informed in their reponse that the tag has been despatched by Blue Dart courier

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We have dispatched your tag through Blue dart courier on December 17, 2019, vide awb no.[protected]. Kindly coordinate with the courier on the number of[protected] for the delivery of the tag on the preferred date and time.

-Anay
HDFC Bank Customer Assistance

Dec 19, 2019

Updated by Raghavan Venkatesan Fastag received by Bluedart courier on 19th December 2019

Applied on 30th November 2019

Regards
Raghavan