[Resolved] Hdfc Bank — fastag did not despatched after more than 7 days

3 Reviews
Ludhiana, Punjab, India
 Dinesh Sood on Dec 9, 2019
I have applied hdfc fastag through online and made payment of 500 inr.

After few days i got email with following details:

— forwarded message —
From: hdfcbank
Date: mon, 25 nov 2019 03:54:21 +0530 (Ist)
Subject: congratulation! Tag issued successfully
To: [protected]@gmail.com

Click here to know
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[image: hdfc bank]
Dear customer,
Your fastag has been issued successfully. Your customer id is
[protected] and wallet id is [protected]. Please visit
https://fastag.hdfcbank.com/RetailRoadUserLogin/Index if you are
Retail user or https://fastag.hdfcbank.com/CorporateUserLogin/Index if
You are corporate user
Warm regards,
Hdfc bank

But, now more than 12 days passed; i had not received any fasttag or dispatch details from hdfc bank.

I am a customer of hdfc bank from more than 15 years.

I am very much surprised to know bank gives promise to deliver fasttag with in 7 days by now more than 15 days passed.

Thank you

Dinesh sood
Cell: [protected]

Complaint marked as Resolved Dec 10, 2019
Today; I got the Fasttag at my Home.
Thanks for resolving the issue immediately
Thanks a lot again
Dinesh Sood

Complaint Status

[Dec 09, 2019] HDFC Bank customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0


Amount exceeds allowed top-up limit

Sandeep Dhindsa's reply, Dec 7, 2019
Amount exceeds allowed top-up
I have applied for Fastag and walletid and account created. But I have not received the fastag yet.
Customer care numbers are also not working.

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    +91 22 2498 8484
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - fastag did not despatched after more than 7 days