[Resolved] Hdfc Bank — fastag did not despatched after more than 7 days
Ludhiana, Punjab, India
DiDinesh Sood on Dec 9, 2019
I have applied hdfc fastag through online and made payment of 500 inr.
After few days i got email with following details:
— forwarded message —
Date: mon, 25 nov 2019 03:54:21 +0530 (Ist)
Subject: congratulation! Tag issued successfully
Click here to know
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[image: hdfc bank]
Your fastag has been issued successfully. Your customer id is
[protected] and wallet id is [protected]. Please visit
https://fastag.hdfcbank.com/RetailRoadUserLogin/Index if you are
Retail user or https://fastag.hdfcbank.com/CorporateUserLogin/Index if
You are corporate user
But, now more than 12 days passed; i had not received any fasttag or dispatch details from hdfc bank.
I am a customer of hdfc bank from more than 15 years.
I am very much surprised to know bank gives promise to deliver fasttag with in 7 days by now more than 15 days passed.
Complaint marked as Resolved Dec 10, 2019
Today; I got the Fasttag at my Home.
Thanks for resolving the issue immediately
Thanks a lot again
[Dec 09, 2019] HDFC Bank customer support has been notified about the posted complaint.
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