HDFC Bank Fastag — extra amount rs.165 deducted

Address:Pune, Maharashtra, 411033
Website:HDFC BANK

Dear Sir/Mam,
I am Amir Tamboli writing with reference to deduction of extra amount from my HDFC BANK FASTAG account.

I have traveled on 14th October from Pune to Nashik and back to Pune on same day.
On every toll plaza there was deduction through my fastag but on 17th October extra Rs. 165 got deducted without passing any toll.

I have crossed total 4 toll plaza in the whole journey.

1st toll plaza is Hiwargaon Pavasa crossed at 7.43am and deducted amount Rs.75

2nd toll plaza is Nashik Sinnar crossed at 8.32am and deducted amount Rs. 25

On return journey same day

1st toll plaza is Nashik Sinnar crossed at 6.51pm and deducted amount Rs.15

2nd toll plaza is Hiwargaon Pavasa crossed at 7.49pm and deducted amount Rs.40

My fastag details are as follows:

Customer Id:[protected]
Mobile No. : [protected]
Vehicle : Maruti Suzuki Baleno

I have attached images of extra amount deducted massage and toll plaza crossed deduction message.

Kindly request you to look into this matter of deducting extra Rs.165 from my HDFC BANK FASTAG
+3 photos
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