HDFC Bank Fastag — fast tag

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi there on 5th nov 2019 i had applied via hdfc website for fasttag and paid 500 inr for the same.

The application ref - hfr323765.

Now it is 12th nov and no one has contacted from hdfc team for update on my fasttag. There is no way provided to track application status on website

Neither the toll free number work nor any email id is provided to escalate the matter.

I had reached out to hdfc support from net banking interface directly, but 3 days have gone and no one has responded.

I wonder where my 500 rs have went and why hdfc is even allowed to distribute fasttag when they are unable to handle it.

I am an existing customer.