[Resolved] HDFC Bank Fastag — fastag amount is getting debited without delivering fastag

magesh_71

from Bengaluru, Karnataka

Address:

Horamavu, 560043

I applied hdfc fastag on 20-nov-2019 and till now not received the fastag even though i received sms claiming that they opened my account. Their contact no[protected] doesn’t work. The bad part is without even receiving the fastag, my amount is getting debited claiming that it’s used in multiple toll booths. There is no place in hdfc to go and complaint also.

Was this information helpful?

No (0)

Yes (0)

Jan 28, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Dec 25, 2019

Updated by magesh_71 Please provide my fastag and deposit the full amount into my fastag account

Verified Support

Dec 26, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance