HDFC Bank Fastag — fastag not activated and keeping zero balance since purchase

Lalithk Kumar

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600077
Website:	www.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

Dear hdfc, i was forced to purchase hdfc fastag when i purchase my honda car. Paid 600 rs and issued fastag customer id[protected] on jan 19. But same day it was deactivated saying zerobalance. How come it is zerobalace? 200 must be added to account from 600 rs.

No way to get customer service numbers. (I dont know how they will help road assistance). Always line are busy 365 days.

Vijayalakshmi

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Manoj
HDFC Bank Customer Assistance

Gogiseema

from Ambala, Haryana

I recharge fastag on 09/03/2018 three times 600/- each time, total amount is 1800/-, but recharge was not done, and money was deducted from my account. Three times i have complained, but I have not received any refund, please do my refund immediately.