HDFC Bank — fastag-hdfc bank

Rajdeep Kumar Bhagat

from Mumbai, Maharashtra

Address:

Faridabad, Haryana, 121002

Hdfc bank's fast tag that i applied on 28 nov 19 and payment made on same. But to this day i have not received the fast tag. The toll-free number does not work most of the time and the help email id does not exist/working. Once when i was able to connect the agent said the fast tag was still under process. Processing should not take a month at this age.

Hdfc bank only issue customer id and wallet id.

Mob no : [protected]
Car reg no: hr 51 bc 6517
Mail id: [protected]@gmail.com

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance

Dec 12, 2019

Updated by Rajdeep Kumar Bhagat Dear Sir,

Refer the attachment, we have already given to bank on the mentioned mail ID.

But i have not got not positive response.
Pls do needful.