[Resolved]  HDFC Bank Bank Fastag — hdfc fastag - hfr360368

Address:Pune, Maharashtra, 411027

Hi,
I have applied for fastag on 11th nov by paying rs/-500.
I got confirmation email with application pdf on the same day.
But after that no communication and when i tried to call the customer care number, it is always busy and never got a chance to check the status of my fastag.
I called the pos person (Mention id hdfc page) and he said he is no more involved in hdfc fastag service.

I am holding hdfc salary account for more that 10 years and this kind of service is really not acceptable from hdfc.
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Nov 28, 2019
Complaint marked as Resolved 
Received fastag
Complaint comments 

Comments

Dear Customer,

We have dispatched the Fastag through India post on 19.11.19. You may look forward to receiving the same shortly. Kindly contact Fastag Helpline at[protected] in case of further clarification or assistance.

-Nadia
HDFC Bank Customer Assistance
Kuntalnag's [Complaint's author] reply, Nov 21, 2019
Hi,
Do you have any courier ref number for tracking as I did not get any sms regarding that ?
Also, the HDFC fastag helpline number 18001201243 is always busy. Is there alternate number or else what is the meaning of keeping a number which is never reachable ?
I had applied for Fastag through HDFC bank, and the reference number is HFR565378 on November 26, 2019.
But no any SMS or message received till now.

Kindly update when we can receive the Fastag.

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