HDFC Bank — fastag not delivered

Satishkumar85

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I have applied for fastag for my car on 20th november with application number: hfr413721 stating that it will be recieved in a week.
Got a mail and text message on 26th november saying that it's issued successfully with customer id and wallet id i'm able to login and stuff. But physical fastag yet to reach me. Can't call the number provided as it is always busy and no reply to mail. It's a pain which i never expected from a big players like hdfc. Worst service with this feature
Mail id : [protected]@gmail.com

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Dec 02, 2019

Updated by Satishkumar85 It says protected how am i supposed to see. And i have mailed in the mail id but no use