[Resolved] HDFC Bank — fastag not delivered from 15 days | |||
Myself sudhanshu, i applied on 12 dec online and paid same day rs.500 but still not received any fastag. I, m paying double penalty daily. I called many times on fastag customer care no.[protected] but this no is not working from 15 days. Finally i lost rs. 500 and now going to buy on paytm which is delivering within a day. I complained hdfc customer care two times but they are not giving any positive response. Now i am feeling hdfc fastag service is totally fraud. I will advice nobody should buy it on hdfc portal Thanks Sudhanshu [protected] Was this information helpful? | |||
Jan 30, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 30, 2019 HDFC Bank Customer Care's response Dear Customer, We like to confirm your application is received & is under process you will be receiving the Tag within 15 working days for wallet ID creation The delay is due to exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. For any further assistance you may write to us @ fastag.[protected]@insolutionsglobal.com or call customer care @[protected] -Nadia HDFC Bank Customer Assistance | |||
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