[Resolved]  HDFC Bank — fastag not delivered yet

I'd purchased fastag through hdfc bank.

The fastag was created successfully on 23 nov 2019. And 300 rs also has been recharged on same day.

Also received message that the fastag card/sticker will be delivered in 3-4 working days as of 28 nov 2019. However, i'm yet to receive the same. Tried calling the toll number [protected], since 10 days, but no use. Either the number is busy or nobody picks up the call.

The hdfc phone banking says that they don't support fastag related queries and gave a mail id (Status. [protected]@sahaj.co.in), which doesn't work. The mail bounced back saying email address doesnt exist.

Please let me know the status of delivery at the earliest and from where should i receive the card now.

This is really frustrating experience with hdfc bank service as they don't own the fastag service though i purchased it through them and no clue what's happened to my card.

I've travel plans this week and need this card as soon as possible.