[Resolved]  HDFC Bank — fastag not received

Address:69 b Jeevan Jyoti Vihar collony village kalibillod, tehshil depalpur, district Indore, Indore, Madhya Pradesh, 453001

I had applied fastag online on hdfc website date 26 nov 2019 i got wallet id and customer id on my registered mail id and also i have received confirmation email that i will get fastag sticker in 7 working days. 30 days gone but fastag not yet received. I have tried many times to call on customer care number [protected]. Mostly this number busy and some time not answaring the phone. Some time i connected call and told them that fastag not yet received then he said fastag has been delivered by blue dart courier after that i asked docate numbers he told me then i checked on blue dart website found that fastag delivered in mumbai whenever this should be delivere in indore madhya pradesh. I have many time call on customer care but they enable to give me proper solution.

I am very unhappy with hdfc bank customer care support and he not giving me mony back.
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Feb 2, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
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