HDFC Bank — fastag not received

Address:AA Block 1 Shayona Residency, valia Road, Near ambey green city, Bharuch, Gujarat, 393001

I have applied for fastag through hdfc portal online. I got confirmation mail of fastag pdf. On 27/12/2019 through mail. After mail confirmation physical fastag must be received within 7 days, but physical fastag not received till date. Also hdfc fastag toll free number is always busy when i call for compliant. Kindly look into this and resolve issue. Also let me know when i will get fastag
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HDFC Bank customer support has been notified about the posted complaint.
Jan 15, 2020
Updated by Deshmukhv
HDFC fastag registration number HFR01110777
Verified Support
Jan 15, 2020
HDFC Bank Customer Care's response
Dear Customer,

Please share with us your registered mobile number & email ID, fastag reference number and vehicle registration number at fastag.[protected]@insolutionsglobal.com for better assistance.




-Manoj

HDFC Bank Customer Assistance
Jan 20, 2020
Updated by Deshmukhv
Hi,
My registered mobile number is [protected].
Email - [protected]@rediffmail.com
Fastag Reference number - HFR01110777.

Kindly confirm when I will receive fastag physically. It is more than month.
Jan 20, 2020
Updated by Deshmukhv
Please update the status
Jan 22, 2020
Updated by Deshmukhv
Hi sir,
Kindly update the status.

Very disappointed with the service of HDFC bank fastag.
Complaint comments 

Comments

Hi

Very Very Disappointed with the service from HDFCBankfastag department, its more than 1 & half month from application date for fastag still not received it. Also there is no any communication regarding reason for delay & actual delivery date.

Kindly update whether i get fastag phyically or not ?????????

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