HDFC Bank Fastag — refund of deposit amount

Vineet Maini

from Solan, Himachal Pradesh

Address:

Kalka, Panchkula, Haryana, 133302

I have purchase alto car and company has provided me fast tag of hdfc bearing wallet id [protected].

I am using since last 6-7 months. But every time i face problem as toll tax employees always says pl contact your bank as it is not working properly

I wish to quit. I want to disable the same and kindly arrange to refund balance amount in the fast tab i. E. About 1100 rupees

My mail id is suneel, [protected]@gmail.com
My contact numbers are [protected], [protected]

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Jan 08, 2020

Updated by Vineet Maini Kindly send me the full mail ID so that I can mail to fast tag team
How can I send on fastag.[protected]@insolutionsglobal.com

Moreover you had mentioned toll free number[protected] to call for customer help but it always stated check the number you dialed and if i called 1033, they just clearly refuses to help me out with the comments that call on customer care which is not available

It seems that you are just playing with customers and no one is there to help them out. I am asking for my problem and no one is there only assurance

So please help me out otherwise i will be forced to move to consumer court. with all the correspondences and call details i have

Jan 08, 2020

Updated by Vineet Maini my mail id is

suneel.[protected]@gmail.com
Kindly revert on the same so that i can proceed ahead