[Resolved] HDFC Bank — fastag registration

Amitkr91

Jan 5, 2020

Address: New Delhi, Delhi, 110093

I purchased ford ecosport car in the month of october 2019. Alongwith hdfc fastag was issued to me. But now when i am trying to register into the account for the first time; it doesn't allow me to so.
I punch all the details, but it doesn't move to next page. I approach their customer care no. [protected], but no revert is found from side. No email id has been provided to lodge complaint.
Details are as follows:
Customer id :[protected]
Wallet id : [protected]
Vehicle no: dl10cn1635

+1 photos

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Feb 6, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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Comments

Sujatha Mallela

Jan 6, 2020

I cancelled two train tickets on irctc I received one of its refund but I did not get refund for other one whose pnr number is [protected]

fastag registration - Comment #3620384 - Image #0

shivam_020892

Jan 6, 2020

Hi myself shivam kumar an amount of 754.29 has been put on hold on 31-dec-2019 and also now deducted, please look in to this i want my money back this is my hdfc salary account, how can the money be deducted without any prior intimation to the customer, you people claim to be customer cetric but is it getting displayed here?

Bmsjbs

from Bengaluru, Karnataka

Jan 6, 2020

I applied FAst tag through HDFC BANK successfully and reference number is
HFR871432

Already more than 15days passed but FAST tag is not received.
HDFC tool free number of fast tag is always found busy
KIndly look in to matter and support

Shubham42

from Ahmedabad, Gujarat

Jan 6, 2020

I got this when I checked my passbook however i didnt do it. Please check -
NWD-524254XXXXXX6157-1CN03801-THANE Rs 10000
Name- Shubham
Please check

SyedShanawaz

from Chennai, Tamil Nadu

Jan 6, 2020

I have applied fasttag thru hdfc fast tag portal on 12th Dec 2019. Still I have not received physical Fast tag to my address. Toll free number is not connecting at all. If customer service is not good from hdfc fast tag why government giving tenders to such bank which are not useful, just taking people money??

Customer Id:[protected]

Vinay Kanuri

from Hyderabad, Telangana

Jan 6, 2020

I have ordered for replacement of fastag on November 18 2019, till date i am not getting proper response, and i am using thier fastag since 2017.