HDFC Bank Fastag — sticker not received

I have applied for hdfc fastag and the wallet i'd was created on november 28th. I have got email confirmation. They said they will send it to address but still i have not got them. I tried all the toll free number and email which is of no use. Because of this i am unable to travel anywhere for this holiday. Application reference number hfr541412i am really stuck with this. I called 1033 they said contact hdfc. But the number is always busy. I do not understand what has happened to my fastag. I am sure i made a wrong choice with this bank
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have dispatched your tag through Blue dart courier on December 09, 2019, vide AWB no. [protected]. We had attempted the delivery for the same, however, due to the reason "Consignee Out Of Station". Currently, the consignment is held with the courier company. Kindly co-ordinate with the courier on the number[protected] for delivery of the tag on preferred date and time.

Nadia
HDFC Bank Customer Assistance
Dec 17, 2019
Updated by Jayageetha08
The AWB bill you mentioned above is marked as protected I am unable to view them.Can you email it to me ? I was not notified about the tracking through email or sms. Infact there was no update after i registered for fastag. I have contacted the courier company they require AWB bill. The said it will be returned back to back in 7 days. I guess its already seven days. Currently I am out of station. I need to talk over phone regarding this. Can I have a valid reachable number.Or can you explain the next process .
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