[Resolved]  HDFC Bank — fastag wallet id not created yet

Address:Bangalore, Karnataka, 560062
Website:hdfc fastag portal

Team hdfc,

I have initiated for a fastag with hdfc a week ago and have been following up with the 1800 number from the 3rd day to understand the status of my tag application and closure.

Having said, till yesterday effective 27th aug 2018 nothing has been processed nor the 1800 support team has an information for me. The tracking id shared with me is hfr073483 with an online payment of rs.500 and an email was sent to the hdfc. Fastag team as well awaiting response. Can someone look into this and advice? Or you may have to let me know how to backout from the application along with refund so that i can take this up with other means or with the fastag team directly. This is kind of becoming too much to follow when there's so much in this world to achieve.
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Sep 27, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I have application form but I didn't get any mail from the HDFC bank but I received SMS please send details about my account to my mail
E-mail : [protected]@gmail.com and one more I didn't received credit card yet please despatch it as soon as possible

Thanking you

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