[Resolved]  HDFC Bank — Financial charge for hdfc life insurance

Hi Mohan, apologies for the inconvenience caused. We are looking into the issue raised by you and would be sharing our response on the same accordingly ASAP.

Regards,
HDFC Life.

Dear Mr. Mohan G,

This is with reference to your concern raised towards the aforesaid policy.

We would like to clarify that HDFC Bank and HDFC SLIC are two different entities and function on their own norms. Therefore, we would request you to get in touch with HDFC Bank for refund of charges levied in credit card billing.

In view of the above fact, we are unable to accept your request for refund of finance charges levied on your credit card.

We assure you that the above resolution has been provided after due consideration of all facts and findings.

Insurance being a long-term contract, it is advisable to continue the policy till the end of term to reap the full benefits of the plan.

For any further queries or clarification, kindly contact us at any of the touch points mentioned in the footnote.


Yours sincerely,

Manish Thakur
Customer Relations- HDFC Life.

[protected][protected][protected][protected][protected][protected][protected][pr...⇄
In case you are not satisfied with the above decision, you may write to the first level of escalation within 8 weeks of receipt of this letter at the below address or send an email to [protected]@hdfclife.in. Failing which, we will consider that the complaint has been resolved to your satisfaction. While communicating, kindly mention your policy number, full name, date of birth and communication address.
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
11th Floor, Lodha Excelus,
Apollo Mills Compound,
N. M. Joshi Marg, Mahalaxmi,
Mumbai 400 011,
Maharashtra .

Still My probelm not resolved, In last month july 21st i have received call from hdfc life insurance in chennai branch .(anna nagar branch), one of the executive ( i am not mentioned that person name) regarding for my issues, they told, we will give your interest charge amount 2500, before that you have write a document for IRDA like My problem resolved and sign it, after that Monday we will deposit the amount in your account, i signed it after that i am not received any call from that person, and amount not deposited.

This is my humble request to HDFC life insurance executives, Please don't be cheated me again and again, and please make sure i don't want your 2500 amount. i am realize now, hereafter i will not take any life insurance policy, expect LIC.

Thank you so much

Regards
Mohan.G.

Hi Mohan, I will be reverting you shortly with the required information on the above raised concern.-- Manish.

Hi Mohan, kindly confirm if any of our representative has contacted you for the resolution of above raised concern.-- Manish.