HDFC Bank — Flight cancellation fee not refunded

Address:	560100
Website:	offers.smartbuy.hdfcbank.com

Hi,
I have booked Air ticket from bangalore to new delhi for 14th oct however i called smartbuy for cancellation on 10th oct he asked me that my ticket has been cancelled and my refunded amount will be credited in to my account in 7 days, yet it has not been credited.
i speak to clear trip guys(Ticket partner) for this he told me that my ticket was not cancelled, and i became shocked.
This is 100% Fraud company, please do teach these guys.

HDFC Bank Smartbuy Ref No: [protected]
Cleartrip ref no: [protected]
Booked on 15-09-15
Spicejet SG -140
PNR: T4MBMV
Bangalore(BLR):Nwe Delhi(DEL)
Travel date: wed, 14th oct 2015