[Resolved] HDFC Bank — foodplus card | |||
Continuation of another complaint - food-card-pin-not-issued-c2070536. Html I was asked to reset the pin - log on to www.hdfcbank.com select 'prepaid/forex cards' tab under 'login' section. Select my request - set atm pin select the active card (Radio button) answer the secret question and answers, mention date of birth, card expiry details and submit. I have selected 'prepaid/forex cards' & clicked on login - it took me to a screen to select the card - clicked on foodplus card - it asked me to enter the card number as user id & activation code / ipin provided in the kit as password (Ipin not provided is the original issue) - hence gave forgot password where it asked me to enter few details - entered & gave submit but details not saved - couldn't proceed further - It comes round and round and issue is not getting resolved. Kindly do the needful Was this information helpful? | |||
Oct 19, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 18, 2018 HDFC Bank Customer Care's response Dear Customer, You are requested to contact our Phonebanking Team on 61606161 for any assistance regarding your Food Plus Card. Alternately, kindly email us at [protected]@hdfcbank.com along with your 16-digit Food Plus Card number and step-by-step screenshots of the issue that you are encountering. Kindly visit the following URL to access our PhoneBanking numbers: https://bit.ly/1eQZPmu -Manoj HDFC Bank Customer Assistance | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32720
Pending
0
Resolved
18402
View all 32720 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Today (on 28.10.2020) I have purchased a food item from KFC outlet at South City Mall costing Rs. 344.54/- through my HDFC Bank Visa FoodPlus Card having No. [protected]. When I swiped the food card for the first time, the transaction failed. Then at the second attempt the transaction was successful. But later on I found that the amount of Rs.344.54/- had been deducted twice erroneously.
Please refund the amount of Rs.344.54/- to my food card immediately.
Thanks & Regards,
Arnab Pal
Mob. No. [protected]