HDFC Bank Complaints & Reviews

Address: Mumbai City, Maharashtra, 400083

I had withdrawn 500 rupees from axis bank atm. I did not get the money back but the money was debited from my account. It's been more than a week my money is not yet reimbursed. Kindly help me. Waiting for your positive reply.

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Address: Mumbai City, Maharashtra, 400708

Website: HDFC

I havent used credit card. The bank charged some amount of activation of some scheme, i have contacted they told me it was by mistake and we wont charge anything and after some days the sent notice of amount hold rs.2726.
I was trying to contact them on given number but the call was not placed.
On 26th july they deducted the amount. There was no credit card added in my account still the amount was deducted. Please help me in this.

HDFC Bank customer support has been notified about the posted complaint.

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I have been trying to liquidate an FD through Net Banking but receiving the following message- "we are unable to liquidate your fixed deposit since the source account from which your FD was originally booked is closed/blocked. Please visit your HDFC bank branch for liquidating the fixed deposit". Tried changing FD instruction as well, but did not work....

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Address: 110019

I had deposited a Traveller's cheque for USD 100 in my savings bank account (No. [protected]) on 17.10.2017 with HDFC bank, at their branch in B-52, Ground Floor, Kalka ji, New Delhi -110019. I have attached the photocopies of my cheque and the deposit slip.
I was told that the cheque will be routed thru Mumbai HQ for clearing. Later I found that the above mentioned cheque has not been credited to my account even after 6 months....

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I purchased jewellery wroth rs 66807 from the tanishq showroom at amritsar using my hdfc debit card on dated 18.04.2018. That time there was an offer of 5% cash back. But i did not get my cash back. Here is the offer;

Under this offer all hdfc debit & credit card holders (â€œcardholdersâ€) are eligible to get cashback of 5%* on a minimum purchase of inr 35000/- or more in a single transaction.
Offer will be valid only for all purchases made with hdfc debit & credit cards.
Offer is applicable for all successful transactions made between 13th april to 22nd april 2018
Maximum cashback to card to be rs 4000 per customer.

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Sep 20, 2018

Updated by Drbhalla07 Plz reply

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Titan Company Customer Care

from Pune, Maharashtra

Sep 22, 2018

+1

Dear Bhalla,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

Reply

Drbhalla07's [Complaint's author] reply, Sep 22, 2018

Thanks steve for responding. This is my email & phone no. Plz do the needful. [email protected]
9417083812

Drbhalla07's [Complaint's author] reply, Sep 22, 2018

[email protected]

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Address: New Delhi, Delhi, 110015

Hi,

I am using hdfc credit card. I was going through credit card statement and found that without any intimation you have deducted the amount of 1899 from my credit card on 12th september 2018

Kindly cancel this plan and request you to refund the amount of rs:1899. Pleases deactivate oneassist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card.

My name - om prakash
Contact number - [protected]
Mail id - [protected]@gmail.com

For any query you can call me on this number.

Regards,
Om prakash
[protected]

HDFC Bank customer support has been notified about the posted complaint.

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Address: Mysore, Karnataka, 570017

Hello, you people don’t have common sense...!.before debiting from my account u people should take my permission right...see last year itself given request to cancellation of membership but again u people continued without my permission...i[censored] don’t refund for the same means u ll receive notice from consumer court

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301+

Hi,

I am a tcs associate. Lost my hdfc food plus card. Got the card blocked but want to get a new one. Also my old card had balance money around 1500 inr. Tried to get it reissued by visiting the bank. But in vain.

Please resolve this matter asap. To get in touch regarding the linked account number, please contact me on the below email id.

My email : visheshta. [protected]@tcs.com

Oct 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to contact our Phonebanking number and place request for replacement of card and transfer of balance.

-Manoj
HDFC Bank Customer Assistance

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Hdfc credit card division

I had applied for hdfc money back credit card 14 days ago. The documents was collected and verified personally from my address by hdfc executive. After some days i was asked to submit rca in nearest branch drop box. I have also done the same in noida sec 62 branch, still not getting any notification for 18i[protected]o2. Please update me with the process.
Manish

Oct 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We confirm that your application has been taken up to the next stage of processing as per the laid down parameters of the Bank. We would revert to you upon completion of processing of the Credit Card application. You may also track your Credit Card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

-Manoj
HDFC Bank Customer Assistance

Sep 15, 2018

Updated by maranjan You are saying that it is taken to the next level of processing but it is still showing disapproves in tracking... Please update me any estimated time when it will be changed or not change

Sep 29, 2018

Updated by maranjan You told that you will revert me after completion... 14 days passed... When you will complete that

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I have a saving account in chandigarh sector 20 branch. I have raised 3 times reissue debit card request before 4 months, but still i have not received my debit card to my mailing address which is saharanpur. I have already shifted in gurgaon before 2 years back. When i discussed with my personal banker she told me that we will send the card to gurgaon branch and after 4 months back she is not responding my calls and i have not received my customer satisfactory services from hdfc side. Today i have called to customer care and requested that please send my debit card to my mailing address but she also denied and told me that you have to come to chandigarh from gurgaon to collect you card.
How can i come to chandigarh specially to collect the debit card only???
What type of poor services you have provided to customers???
Now hdfc bank employees are not treating with customers professionally.

Oct 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance

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Address: Firozabad, Uttar Pradesh, 283203

Hdfc bank branch staff misbehaving and refused to open senior citizen account by visit customer home.

Dear manager of hdfc bank

Kindly this is update to your employee name is vipin jha as a personal banker branch code is 946 not open my father senior citizen account. My name 8s himanshu dharma my salary account in hdfc bank want open father saving account also for porpose of fixed diposit. He is clear refused with rood behavior i am visit customer. Thanks y

Oct 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share the complete address of the Branch, application number and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: 560076

Hello team,

I have been paying interest on my credit card for the last 1 and a half year and they keep coming back to me asking me to pay more. I have informed them to close it and give me emi option, so that i can pay the principal and clear it off. However the collections guy comes to my house and threatens me to pay right now and tries to talk to me like i have taken his money. I have paid them more interest than my principal. Now they are telling me that i need to pay them 65 thousand. Please look into it and let me know how i can manage this. Thank you.

Oct 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret for the inconvenience. with regard to your credit card we request you to contact our Debt manager at[protected]/67268002.

-Manoj
HDFC Bank Customer Assistance

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M using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1399 from my credit card without my permission on 31 aug 2018.

Kindly cancel this plan and request you to refund the amount of rs 1399. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card.

Kindly, refund my amount or i will not pay it.

Thanks and regards

HDFC Bank customer support has been notified about the posted complaint.

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P

Praseena_p

from Bengaluru, Karnataka

Sep 13, 2018

I lost my food card which I havent activated.
Please provide me new food card.

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I have tried to do a transaction two days before for a train booking on goibibo. my money from the credit card has been deducted but goibibo is saying transaction was not successful twice. they have sent me an image saying that transtion has failed. where has my money gone? it's neither with goibibo nor in my account? my credit card number ends with 0981. please do solve the issue.

Oct 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

HDFC Bank Customer Care's response Dear Customer,

As per our records, no transaction has been billed or approved in your card ending 0981 on September 12, 2018. We request you to contact merchant for further clarification in this regard.

-Anay
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 6029 without my consent on date:12/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-.

I called One Assist Customer care instead of helping me with my situation, A customer care executive called Kruthika kept on repeating the benefits of the plan.

Are you trying to save us from the frauds?
Did you know Debiting the amount without customer consent is Fraud.

I want to know about my refund. I am not interested in your plan anymore.

HDFC Bank customer support has been notified about the posted complaint.

Sep 12, 2018

Updated by PavanManagoli My Membership ID is - [protected]

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Address: 110096

Website: www.hdfclife.com

Bought this policy in 2008 at annual premium of rs 1 lakh plus applicable service tax. For 10 years this policy neither give any financial returns nor any service from hdfc life. The plan was sold as savings/investment plan inside the hdfcbank branch of hdfc bank and not hdfc life showing unethical misselling which did not give even simple fixed deposit returns. Many people lost money and the losses destroyed their lives. After completion of term of 10 years, hdfclife does not give details of maturity claim. All efforts through phone calls, emails, online logging into my account, elle facility created by hdfclife have failed. Ordinary poor citizens need to be cautioned about hdfclife doing financial frauds on their hard earned savings.

Oct 27, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2018

HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

Oct 11, 2018

Updated by Munish Duggal Five emails have been sent to [protected]@hdfclife.com but no response. You may like to check it yourself. I am thinking of legal intervention in the matter

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Address: 713127

My Self Sukumar Some 61 years old man, I received a call from Mr. Sourav on 28/08/18 and informed me regarding One Assist Scheme and told me this is an offer for me and this is not chargeable.I didn't not confirm anything from my end. But bank has debited Rs. 1899/- from my credit card number ending with 9717 without my concern on date:30/08/2018. I complained to One Assist toll-free no-[protected] and I told that I am not interested about this service and don't want this membership any more but no one bother to Cancel it. Kindly cancel the membership and refund this debited amount of Rs.1899/- immediately.

One Assist Relationship Number : 5175286
Name :- SUKUMAR SOME
Mobile No. :- [protected]
Credit Card Number Ending :- 9717

HDFC Bank customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh, 500016

My savings bank funds have been put on hold and i have not been intimated or informed regarding the process. There has been no response from the team and call center people are responding my multiple requests.

One of the bank officials called me later and was very rude and disrespectful to me, he provided no solution to the matter and was talking in a threatening tone.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 126102

I have paid 500 for a fastag on 22 august, 2018 against Application number HFR073780. I haven't recieved my fastag till now which was promised in 7-8 working days.As per telephonic discussion with customer care he told me an system, servor error last 15 days but my problem is still pending. I want my fastag or the money back as soon as possible. This is no kind of behavior expected from such a big organisation...

Sep 12, 2018

Updated by Arvind Malik I have paid 500 for a fastag on 22 august, 2018 against Application number HFR073780. I haven't recieved my fastag till now which was promised in 7-8 working days.As per telephonic discussion with customer care he told me an system, servor error last 15 days but my problem is still pending. I want my fastag or the money back as soon as possible. This is no kind of behavior expected from such a big organisation...

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Address: 110035

I withdrew rs.5000/- from yes bank atm (Kashmere gate, delhi) using hdfc debit card on 27 feb 2018. Cash was not dispensed but amount deducted from my hdfc account. From then i raised several complaint in hdfc but still i have not got my amount.
I also submitted fir and card dispute form to hdfc as per their request in april 2018.
In the last communication in may2018, i was told by hdfc customer care that yes bank people are not providing cctv footage.
Now, i want my amount with interest and panelty.
Hdfc saving account no. – [protected]
Debit card no. – [protected]
Complaint reference no. - 1514936.

Oct 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Anay
HDFC Bank Customer Assistance

Sep 18, 2018

Updated by pg29 Kindly provide update.
I did not get any response

Oct 03, 2018

Updated by pg29 Kindly provide update on my complaint

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HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 887

money was debited from my account but I din get cash in hand

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settlement of credit card

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unable to liquidate fixed deposit through netbanking

my travellers cheque for usd 100 lost by hdfc bank kalka ji branch

did not get the cash back.

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cancellation of my one assist mfee

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complaining about cancellation

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hdfc bank - lost food card

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about credit card application

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debit card poor services

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saving account

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credit card

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one assist membership cancellation request

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money deducted but payment not successful.

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hdfc credit card cancellation of one assist membership

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negative returns and negative service by hdfc life

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cancellation of one assist membership

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savings bank funds put on hold

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fastag not received

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cash not dispensed from atm but amount deducted from account

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