HDFC Bank Complaints & Reviews

I have a saving account in chandigarh sector 20 branch. I have raised 3 times reissue debit card request before 4 months, but still i have not received my debit card to my mailing address which is saharanpur. I have already shifted in gurgaon before 2 years back. When i discussed with my personal banker she told me that we will send the card to gurgaon branch and after 4 months back she is not responding my calls and i have not received my customer satisfactory services from hdfc side. Today i have called to customer care and requested that please send my debit card to my mailing address but she also denied and told me that you have to come to chandigarh from gurgaon to collect you card.
How can i come to chandigarh specially to collect the debit card only???
What type of poor services you have provided to customers???
Now hdfc bank employees are not treating with customers professionally.

Oct 16, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 3 working days.

-Manoj
HDFC Bank Customer Assistance

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Address: Firozabad, Uttar Pradesh, 283203

Hdfc bank branch staff misbehaving and refused to open senior citizen account by visit customer home.

Dear manager of hdfc bank

Kindly this is update to your employee name is vipin jha as a personal banker branch code is 946 not open my father senior citizen account. My name 8s himanshu dharma my salary account in hdfc bank want open father saving account also for porpose of fixed diposit. He is clear refused with rood behavior i am visit customer. Thanks y

Oct 18, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Sep 14, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share the complete address of the Branch, application number and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Address: 560076

Hello team,

I have been paying interest on my credit card for the last 1 and a half year and they keep coming back to me asking me to pay more. I have informed them to close it and give me emi option, so that i can pay the principal and clear it off. However the collections guy comes to my house and threatens me to pay right now and tries to talk to me like i have taken his money. I have paid them more interest than my principal. Now they are telling me that i need to pay them 65 thousand. Please look into it and let me know how i can manage this. Thank you.

Oct 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We regret for the inconvenience. with regard to your credit card we request you to contact our Debt manager at[protected]/67268002.

-Manoj
HDFC Bank Customer Assistance

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M using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1399 from my credit card without my permission on 31 aug 2018.

Kindly cancel this plan and request you to refund the amount of rs 1399. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card.

Kindly, refund my amount or i will not pay it.

Thanks and regards

HDFC Bank customer support has been notified about the posted complaint.

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Praseena_p

from Bengaluru, Karnataka

Sep 13, 2018

I lost my food card which I havent activated.
Please provide me new food card.

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I have tried to do a transaction two days before for a train booking on goibibo. my money from the credit card has been deducted but goibibo is saying transaction was not successful twice. they have sent me an image saying that transtion has failed. where has my money gone? it's neither with goibibo nor in my account? my credit card number ends with 0981. please do solve the issue.

Oct 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

HDFC Bank Customer Care's response Dear Customer,

As per our records, no transaction has been billed or approved in your card ending 0981 on September 12, 2018. We request you to contact merchant for further clarification in this regard.

-Anay
HDFC Bank Customer Assistance

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Address: Bangalore, Karnataka

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 6029 without my consent on date:12/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-.

I called One Assist Customer care instead of helping me with my situation, A customer care executive called Kruthika kept on repeating the benefits of the plan.

Are you trying to save us from the frauds?
Did you know Debiting the amount without customer consent is Fraud.

I want to know about my refund. I am not interested in your plan anymore.

HDFC Bank customer support has been notified about the posted complaint.

Sep 12, 2018

Updated by PavanManagoli My Membership ID is - [protected]

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Address: 110096

Website: www.hdfclife.com

Bought this policy in 2008 at annual premium of rs 1 lakh plus applicable service tax. For 10 years this policy neither give any financial returns nor any service from hdfc life. The plan was sold as savings/investment plan inside the hdfcbank branch of hdfc bank and not hdfc life showing unethical misselling which did not give even simple fixed deposit returns. Many people lost money and the losses destroyed their lives. After completion of term of 10 years, hdfclife does not give details of maturity claim. All efforts through phone calls, emails, online logging into my account, elle facility created by hdfclife have failed. Ordinary poor citizens need to be cautioned about hdfclife doing financial frauds on their hard earned savings.

Oct 27, 2018

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2018

HDFC Life Customer Care's response Hi, if policyholder have any unresolved issue with respect to your HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

Oct 11, 2018

Updated by Munish Duggal Five emails have been sent to [protected]@hdfclife.com but no response. You may like to check it yourself. I am thinking of legal intervention in the matter

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Address: 713127

My Self Sukumar Some 61 years old man, I received a call from Mr. Sourav on 28/08/18 and informed me regarding One Assist Scheme and told me this is an offer for me and this is not chargeable.I didn't not confirm anything from my end. But bank has debited Rs. 1899/- from my credit card number ending with 9717 without my concern on date:30/08/2018. I complained to One Assist toll-free no-[protected] and I told that I am not interested about this service and don't want this membership any more but no one bother to Cancel it. Kindly cancel the membership and refund this debited amount of Rs.1899/- immediately.

One Assist Relationship Number : 5175286
Name :- SUKUMAR SOME
Mobile No. :- [protected]
Credit Card Number Ending :- 9717

HDFC Bank customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh, 500016

My savings bank funds have been put on hold and i have not been intimated or informed regarding the process. There has been no response from the team and call center people are responding my multiple requests.

One of the bank officials called me later and was very rude and disrespectful to me, he provided no solution to the matter and was talking in a threatening tone.

HDFC Bank customer support has been notified about the posted complaint.

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Address: 126102

I have paid 500 for a fastag on 22 august, 2018 against Application number HFR073780. I haven't recieved my fastag till now which was promised in 7-8 working days.As per telephonic discussion with customer care he told me an system, servor error last 15 days but my problem is still pending. I want my fastag or the money back as soon as possible. This is no kind of behavior expected from such a big organisation...

Sep 12, 2018

Updated by Arvind Malik I have paid 500 for a fastag on 22 august, 2018 against Application number HFR073780. I haven't recieved my fastag till now which was promised in 7-8 working days.As per telephonic discussion with customer care he told me an system, servor error last 15 days but my problem is still pending. I want my fastag or the money back as soon as possible. This is no kind of behavior expected from such a big organisation...

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Address: 110035

I withdrew rs.5000/- from yes bank atm (Kashmere gate, delhi) using hdfc debit card on 27 feb 2018. Cash was not dispensed but amount deducted from my hdfc account. From then i raised several complaint in hdfc but still i have not got my amount.
I also submitted fir and card dispute form to hdfc as per their request in april 2018.
In the last communication in may2018, i was told by hdfc customer care that yes bank people are...

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Address: Chennai, Tamil Nadu, 600061

Website: WWW.CONSUMERCOMPLAINTS.IN

Dear sir /

My credit card bearing above number got expired on 10/17 (Mm/yy format.) but i didn't get new credit card yet...

Because of which i could not able to utilise my purchases when in times of need.

Kindly provide the new card for the above number and enable me to utilise the same for purchases and do the needful.

Sreedar
[protected]

Oct 25, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2018

HDFC Bank Customer Care's response Dear Customer,

We confirm that your card ending 6981 is blocked as the same is unused for the considerable time period. We request you to contact our PhoneBanking officers at any of our 24-hour PhoneBanking numbers mentioned in the following URL https://goo.gl/Jsfutt

-Manoj
HDFC Bank Customer Assistance

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P V Snehil

from Mumbai, Maharashtra

Sep 12, 2018

Hello

My account statement shows ACH debit return charges without any intimation.
It is reflected for two month august and July 2018 and total 6 such transaction are observed.
I am not able to reach customer care regarding the same.

Can you please review and reply to mail id 786.[protected]@gmail.com / or to my registered mobile number

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Address: Hyderabad, Telangana, 500004

Dear hdfc

I have received an sms saying

Dear customer mandate reference no: hdfc[protected]xxxxxxx issued to xxxxxx xxxx pvt ltd with value rs. 10000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch.

Can please help me out to understand this
I have visited nearest branch but they said they have no idea

Kindly please...

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Address: 248001

Sir iam gurpreet singh saving account number ‭[protected]‬
I have relocated my address and also update in my account then i apply new debit card on new address but bank send the card to old address and the debit card return from old address due to consignee shifted,
My old address was 75 sharda niketan pitam pura newdelhi.
The new adress was pearl paradise a4/101 dehradun 248001 uttarakhand.
When i visit the dehradun branch thay not co - operating and asking to apply new card than i have to pay double charges of card.
Pls look after this matter.
Regard
Gurpreet singh
[protected]

Oct 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand our branch official Mr. Pawan Bhatt has contacted you and addressed your issues relating to Debit Card application. Trust you will visit branch & apply for insta card.

-Anay
HDFC Bank Customer Assistance

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Pradip Singh Bhandari

from New Delhi, Delhi

Sep 12, 2018

I transferred some amount through transfer within bank option(online) after 8 pm and now the amount is not reflecting in receiver account ...

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C

Chvl

from Mumbai, Maharashtra

Sep 12, 2018

Hi,

I am Vijayalakshmi.

I have applied for credit card before three weeks, but delivery people didn't deliver it.

Every time they will call and take the address but not deliver .

Please help me on this.

Regards
Vijayalakshmi

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Address: Jhajjar, Haryana, 124507

1399 was deducted from my credit card towards subscription of one assist MFEE, why it is done by default without any prior information.Please deactivate this service and request you to refund my money or otherwise you may cancel my card.I don't need this kind of service.

Sep 12, 2018

Updated by yudhvir dixit Contact no [protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have given a request for salary account on 08 aug. Application no. Sa[protected]. I have provided all the documents even aadhar card 2 times.
After 1 month account still not open.
Hdfc executive filled account opening form online as well manually. Very pathetic service by a private bank.
Govt sector bank takes only three days to open a account. Due to my company tie up i am going with hdfc otherwise no need of hdfc....

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Address: 560026

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has sent a message that one assist membership fee has been debited from on the card ending 5833 on date:12/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount...

One assist relationship number : 2738090
Name :- sushmitha ranganathan
Mobile no. :- [protected]
Credit card number ending :- 5833

HDFC Bank customer support has been notified about the posted complaint.

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Deepak V Uttangi

from Mumbai, Maharashtra

Sep 12, 2018

Hello.. i paid over amount to unused credit card by mistske.. pls repay

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Address: Jhajjar, Haryana, 124105

Amount of rupess - 1951.50 has been debited from my hdfc credit card dated on 22/10/2017 which i havnt use, after complaint on hdfc coustomer care number, they have credited amount of rupess-1945.44 dated 22/11/2017 and same have been debited from my hdfc credit card on the same day. And they have charged interest on this amount till the date.
On the behalf of hdfc credit card department they are calling me and threatened me to pay bill.

I visited hdfc bank several times and deposited complaint letter online on the same issue but all in vain. And they were forcing me to pay whole bill amount that was pending which i did not use, only after they accepted my complaint on the same issue.
I am requesting you to resolve my issue.

Regards..
Hitesh
[protected]

Oct 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

HDFC Bank Customer Care's response Dear Customer,

With regard to your credit card, we request you to contact our Debt manager at Delhi[protected]/66668102.

-Manoj
HDFC Bank Customer Assistance

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Address: 560066

Hello,
I had submitted the form to close my credit card on 16th august at hdfc mahadevapura branch, bangalore and i am still getting credit card statements. Please close the account since i am not in india anymore and could not collect the latest card as well. I don't need the card anymore. My email is [protected]@gmail.com and my indian registered number is [protected].
Please quickly resolve it otherwise i will be paying finance charges for your mistake.

Oct 13, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

HDFC Bank Customer Care's response Dear Customer,

We wish to inform that the credit card ending 8655 has been closed with effect from 27/08/2018.

-Anay
HDFC Bank Customer Assistance

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Laksh Mohan Dev

from Sivakasi, Tamil Nadu

Sep 12, 2018

Already i requested for Cancellation of One Assist Membership. But still now membership not cancelled and Again its renewed and amount debited from my Credit card. Its very worst service and return my amount and cancel the membership. This membership not use for me.

Relationship no : 1259808

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R

Raghav_mukka

from Hyderabad, Telangana

Sep 12, 2018

Hi team,

I have lost my CC and I have blocked it now and also I would like to close it now,
Kindly help me in closing this card,
Note: I have cleared all the payment.

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Address: Ahmedabad, Gujarat, 424304

Website: www.hdfcbsnk.com

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 8602 without my concern on date:11/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 5238302
Name :- uday vilas bhadane
Credit card number ending :- 8602

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Sep 14, 2018

Dear Uday,

Greetings from OneAssist,

As requested by you we have initiated the cancellation process vide service request number 3542598. Your refund amount 1399/- will be credited in your account within 5 to 7 working days.

Thank you,

Regards,

Sophia,

Team OneAssist

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 887

debit card poor services

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saving account

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credit card

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one assist membership cancellation request

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money deducted but payment not successful.

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hdfc credit card cancellation of one assist membership

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negative returns and negative service by hdfc life

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cancellation of one assist membership

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savings bank funds put on hold

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fastag not received

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cash not dispensed from atm but amount deducted from account

credit card - no.4854990001006981

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receive sms mandate reference no for monthly frequency

debit card reissue on new address

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money deduction for one assist hdfc

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account opening problem

cancellation of oneassist membership

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willfully wrong deduction from hdfc credit card

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please cancel my credit card

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credit card

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HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 887

debit card poor services

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saving account

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credit card

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one assist membership cancellation request

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money deducted but payment not successful.

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hdfc credit card cancellation of one assist membership

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negative returns and negative service by hdfc life

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cancellation of one assist membership

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savings bank funds put on hold

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fastag not received

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cash not dispensed from atm but amount deducted from account

credit card - no.4854990001006981

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receive sms mandate reference no for monthly frequency

debit card reissue on new address

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money deduction for one assist hdfc

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account opening problem

cancellation of oneassist membership

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willfully wrong deduction from hdfc credit card

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please cancel my credit card

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credit card

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