[Resolved]  HDFC Bank — fraud against the policy

Address:Lucknow, Uttar Pradesh, 226018

I have already filed a complain against hdfc life. Thinking that consumer forum will definitely understand and try to resolve my complain they even tried at the early stage of the conplain through which i received a call from hdfc where they wanted me to withdraw my complain and negotiate at the amount of 25000 which is not even 20% of the claim amount and denying the proposal they talked to me in such a harsh manner, when i told him that i am a very old customer of hdfc life and with this type of behaviour towards the customer i would definitely withdraw my other policies running with it.
Towards this i got a beautiful reply that hdfc doesn’t care about his reputation, either i should accept the proposal or they will give this amount to the mediator to finish this case.
I just wanna ask and is this the way to treat to a customer to a girl, to my mother to is a widow lady...i am taking an initiative by making aware to all my family and friends to withdraw the policies with hdfc life and they are actually doing it i hope a small effort of mine will definitely effect this SO CALLED PROUD FIRM HDFC LIFE.
Kindly help me out asap, and do mail me on [protected]@gmail.com
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Mar 22, 2018
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2018
HDFC Life Customer Care's response
Hi, if the customer is an existing policy holder, do write to us at [protected]@hdfclife.com from the registered Id to have the same investigated and to address the same.
Feb 18, 2018
Updated by Malika sarna
It is with respect to 12119248 policy number. I am mailed several number of time on this escalation id the hdfc life is ralking about i have not got any valid reason for the refusal of the non payment of the money
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Please update my Adhar no.[protected],

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