[Resolved] HDFC Bank — Fraud calls

Joshmic2

from Bhavani, Tamil Nadu

Address:

Pune, Maharashtra, 411014

I received a call from a guy saying he is calling from Citi bank and they are providing 0% interest for personal loans we just have to buy the hdfc life police and give them the details they will then approve the loan and give us the money I removed 2 policies since I wanted a loan to buy a house but when I understood it was a fake call just to sell the policy me and my husband went to the hdfc life office to return the policy we were being told that the grace period is over and nothing can be done I still receive a call from that number saying that we are processing your loan but due to system issues cannot realize it

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May 10, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2017

HDFC Life Customer Care's response Hi, we regret any inconvenience caused. We would request you to write to [protected]@hdfclife.com from your registered email ID for further investigation. Please mention the policy number in your mail. Thanks

Apr 10, 2017

Updated by Joshmic2 I did write there they are not agreeing to return my money back i am been fooled and need an action soon

May 04, 2017

Updated by Joshmic2 Who told this complaint is resolved