HDFC Bank — got refund with arn number but money not credited to my bank account

I got refund with arn number from booking.com on 24/12/2019 amounting 1000 inr but the amount hasn't yet reflected in the transferred bank account.

I even tried to contact hdfc customer service but they said they don't know anything about anr number.

Here is the anr number of the transaction :85297869358951392566520

Kindly help on this issue.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2020
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Feb 04, 2020
Updated by Registra
Hello

I cannot see the reference number provided by you, it is protected..

Can you please share that reference number to my mail ID :
esh.[protected]@gmail.com

Regards
Registra

Complaint comments 

Comments

Hey team,
My 2997rs has been on hold by hdfc and I have made the same payment but still it's showing as pending..thats very wrong and not the customer service we wanted.
account no is [protected]
Ifsc code is Hdfc0000044
Name: Thanks
I tried to reach hdfc they asked me to call a helpline where no one picks up. I cant recharge or use my fastag what utter non-professional way to handle customer complaints.
Hi team,

On 24th jan 2020, Rs 177.00 got deducted for '3rd party cash txn inc gst from my hdfc bank account. This is my salary account. Kindly revert back to me with explanation on the same me.

Thanks,
Anjitha P
I have a savings account with HDFC bank. On 24th of January 2019, rs 5000 has been debited from my acc stating some ach debit charge. I do not have any loan no credit card. No intimation from bank wht these charges are all about. I need my refund of this amount asap
I have received my hdfc fastag from the showroom but after a period of 1month also I haven't received any welcome mail.

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