[Resolved] HDFC Bank — harassment and threatening to my life | |||
Dear sir, This is to inform you that hdfc bank limited collection agencies are harrassing me and spoiling my image and reputation in the market. I am residing in nagpur city with my family from last 30 years i run a garment business in nagpur. I have received one business credit card from one of your hdfc employe even after so many attempts of yoyr employee for taking the credit card though we were not interested in using any company credit card but still card has been issued to me. My name is komal anthony aged 32 and my credit card limit was 1 lac. I have paid yhe initial payments which came after the use of my credit card but soon after that i had a very loss in my garment business i lost 7.5 lac in the market due to someone has done fraud in doing goods delivery with me, for which we have lodged the poluce complaint and 420 case against the culprits. The matter is in court now. Because of major financial crises, i was not able to pay back the credit card dues on time, but i have informed the hdfc bamk people about the problem and told them to give me few months time tonpy you back by my othrr sources but hdfc bank kept sending a collection agency person name "khan" as he has mentioned in his visit, every day he is coming to my home and using slang language and abusive words and threatening me for my life that he will dp anything to get the money from me. He has used bad words with my husband and my other family members and started doing fighting and threatening us for our life to kill us if we dont pay hdfc bank money. We have decided to take this matter to crime branch, sp office, cp office and the collector office against hdfc bank collection manager, employees, collection agencie on a very higher level and we will share this with all media channels that how hdfc bank limited is sending their employee and agents to harrass people and how hdfc bank is threatening innocent people for money. We have all bideo recordings of collection agency person name "khan" and his collegues who are regularly threatening us for money. This is my humble request to you kindly please take this on a very serious note and settel things with mutual discussion or elae we have to take this on higher authority and with media to show the true color of hdfc bank limited. Kindly please do the needful asap. Name: komal anthony Credit card no: [protected] Mobile no: [protected] Address: 159 goa colony, sadar, nagpur - 440001 maharashtra. Thanks & regards, Komal anthony. Was this information helpful? | |||
Mar 25, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 22, 2018 HDFC Bank Customer Care's response Dear Customer, We are fully sensitized to your comments expressed and in order to assist you further in this regard, we request you to provide us with the below mentioned details. 1. Date and time of call 2. Executive name 3. Executive contact details(number from which you had received the calls) -Anay HDFC Bank Customer Assistance Verified Support Feb 22, 2018 HDFC Bank Customer Care's response Dear Customer, We infer that you have sought clarification with regard to your credit card account. In this regard, we regret to assist you further in the absence of the card details, Having said this, we request you to provide the following details to the below e-mail id to enable us to do the needful. 1.Name as mentioned in the card account, 2.Last four digit of your credit card (xxxx xxxx xxxx 1234), 3.Contact number as updated in the card account and latest contact number. 4.Email address as updated in the card account. You may write to us at [protected]@hdfcbank.com and we shall assist you. -Manoj HDFC Bank Customer Assistance | |||
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I request to stop calling me else I will now complain in TRAI & RBI.
Regards
Apurva Buch
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