[Resolved]  HDFC Bank — Harassment

Address:New Delhi, Delhi, 110048

I am sick an tired of hdfc bank associates calling me for offers against my car. I am seriously stressed out every time i hear, "hello ma'am xyz calling from hdfc bank. Aapne gaadi lee thi/ you got your car financed and we have offers against the car."
Offers made on the phone are:
-cash loan
-personal loan
-two wheeler loan (Seriously? I bought a car and they are offering me a two wheeler now?!!)

I am so sick of being polite i feel like screaming. This is mental torture. I get up to 3 calls a day at least 4 days a week.

I have said i do not want the offers. I have asked all of them to stop calling and some stubborn people are smart enough to call again as if no conversation has happened before. That's when i started storing numbers.

I have received calls from vasant vihar branch, ito branch, pitampura branch, gurgaon branch among others and i don't even have an account with any of them!

I just want the calling to stop!
I cannot handle it anymore. It ruins my day and gets me so angry it takes almost an hour to calm down. I just cannot deal with these calls anymore.

I have registered for their do not disturb service to no avail. Why should it days 45 days to deactivate their calling when it takes a day to start calling??

I have been on airtel's full dnd since 2008 and yet there is nothing i can do to stop these calls.

I have complained on twitter. Written official complaints from my email id and nothing seems to work.

I need this resolved at the earliest before i start giving these numbers to the police.
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Comments

Dear Customer,

Regret the inconvenience. Kindly share with us phone number from which you have received calls, date & time of calls & your contact details by writing to us at [protected]@hdfcbank.com mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

-Natasha
HDFC Bank Customer Assistance

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