[Resolved] HDFC Bank — harassment | |||
I am using hdfc card for more than a decade and very much punctual in paying bills. I made a written complaint at your gogle madgaon goa branch when yr officials troubled my wife in my absence and forcibly collected her pocket money rs 1400. After i came back from goa yr officials made rockus and made insult to me by shouting in front of my house. I ha ve claimed compensation in this letter which is not replied. My complaint now on following issues. 1. Inspite of repeated requests i am not getting hhardcopy of the bill since i am not using internet. 2. Compensation for harassing my wife and collecting forcibly rs1400. And mental torture given to her whereas she is not party to this. 3. Compensate me formaking a rockus in front of my house and spoiling my image in front of my house. 4. Credit my credit card account for debiting so many monthly instalment un authorisely where as i have already paid full payment for purchases. 5. Stopping my card unauthorised without information and declining for megre amount of rs 500 6. On25 04 2019 yr official s nair taken all my grievances and promised to refund all flipcraft wrong debits with intt and promised to credit all charges provided i will make payment of rs 7000 and rs 6620 immediately. But so far he had not kept his promise and stopped answering my calls. Pl comply my grievances within 3 days else i will approach consumer court and lodge complaint with rbi credit card ombudsman. Please also note when your men made rockus in front of my house i had also made a police complaint ag yr bsnk as well on the person visited personslly. Hence please reply in writing about yr stand on the above points Shridhar mani shanbhag Card no[protected] Mobile no [protected] Was this information helpful? | |||
Jul 7, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 06, 2019 HDFC Bank Customer Care's response Dear Customer, I request you to share card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TW[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance Verified Support Jun 06, 2019 HDFC Bank Customer Care's response Dear Customer, We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 33016802 for further assistance in this regard. -Nadia HDFC Bank Customer Assistance | |||
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Let me know how to resolve it.
Samir Shikalgar