[Resolved]  HDFC Bank — Harassment from srinidhi associates and their collection/manager/executives

Address:Visakhapatnam, Andhra Pradesh, 530026

I am m.Tabita took credit card from hdfc bank. Due to personnel problems there are pending emi's since 2 months, and i requested the same to the executives and collection manager kumar chakravarthy. But the manager did not listen to my words and send two executives to my house. The two executives came to my house and introduced them selves as from hdfc bank, srinidhi associates, visakhapatnam to my mother-in-law aged 56 who were alone at that time and demanded for credit card payment. My mother-in-law who was illiterate requested them to come after some time but they refused and behaved like rowdy/gunda and shouted loudly with unparliamentary words and warned her that they won't move from my house till the payment is paid or else they will see our end. On the spot my mother collapsed and they ran away. After that i have make a call to 100 and gave a police complaint.
So, please make me justice from their harassment.


Warm regards
tabita .M.
[protected]
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Mar 31, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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