Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
Complaints 32964
Resolved
18423
Unresolved
14541
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1252

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
E
Eddyjackk
from Mumbai, Maharashtra
Mar 17, 2017
Resolved
Report
Copy
Resolved

Address: 400607

I have personal loan account #31067207 in HDFC Bank for EMI gets deducted from my ICICI Bank salary account, unfortunately on 7th EMI date I could not maintain sufficient funds, I informed collection agent that fund would be available on 20th March, however without intimation they did ECS again on my ICICI account for which I have been charged,
I want to understand who gave you rights to do ECS again and that to without info customer.
I phoned collection manager swapna more and retika gawde, none are answering my call, even phone banking is helpless.
This is unethical way to do collection and cheating customers.

Edwin J
[protected]
May 1, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2017
HDFC Bank Customer Care's response
Dear Edwin, We assure you that the query raised by you is being looked on top priority and the bank shall take utmost efforts to ensure an early resolution.

The Reference number/docket number for this E- Mail interaction is[protected], which is also mentioned in the subject line. We are looking into the same and will revert to you within 5 (Five) working days.

We sincerely request you to bear with us in the interim.

-Anay
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sanjay sondkar
    from Amli, Dadra and Nagar Haveli
    Mar 17, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: Mumbai City, Maharashtra

    Please note my gold loan Account no.29689731 Std.12.09.2014 for Rs.1, 17, 800 ...I would like to forward my serious complaint towards the same account that the same Account has been closed & fully repaid on 10.06.2015 in cash Rs.1, 17, 800 at your Mira Road branch ( 0665) & at the same day your Mira Road branch has issued loan release order ( Ref.: Index No.29689731 Std.10 Jun 2015 ) to me...hence, the above said loan account indicate " Active" with overdue for Rs.1, 17, 800 till today in CIBIL report ... Please treat the matter is very serious & you have to update as " Account Closed with " 0" bal. Outstanding dtd. 10.06.2015 in my CiBIL account...due to your mismanagement i m in trouble to get Housing loan... Please clear the same & update in CIBIL immediately...I want the same in writing with your prior confirmation...This is last & final reminder to you.. waiting your positive response without delay within 2 working days...Regards, Sanjay Arjun Sondkar, mob.no.[protected]/ [protected]
    Apr 24, 2017
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 24, 2017
    HDFC Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Contact number, cibil report and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information

    -Bejoy
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sharon Dickerson
      Mar 17, 2017
      Report
      Copy

      Address: 10001

      Hi Everyone, I would like to talk about something that I am just very excited about; I had a small restaurant and in my apartment I had a bad credit. It became very though for my family, because people do not want to loan; banks and other financial institution do not want to loan money to us due to bad credit. So I needed to find someone that was very lenient and also could pay really quick to us. We wanted to add on to our restaurant in other words we needed an $80, 000 loan which was really difficult at that time. So a friend of mine 'Sarah William' said checkout: [protected]@yahoo.com or [protected]@outlook.com. I was like okay.. because I already lost $4, 300 to scams, I didn't want to get scammed again. and she said' just email or call/ text: +[protected], On a second thought i took the risk and applied for the loan. That day I got a response, luckily for me I got funded, I was overwhelmed and I couldn't believe how quick it was. I now own a home, my business has expanded and I have a decent credit. Anyways thank you guys at Tenterden Funding Plc. I couldn't have done it without you, thank you for saving us the hassle
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        P pranitha
        from Bengaluru, Karnataka
        Mar 17, 2017
        Report
        Copy

        Address: Raichur, Karnataka, 584101

        Dear concern my self p Pranitha having sb account in Raichur branch since from 2 years, due to some personal problems I am unable continue the said account with mini balance as instructed by bank, hence I have requested to close my sb ac no.[protected], but as on date my said account not closed due to which my account charged for min Bal not maintain, and on daily am asking staff regarding closure no one is taking care and telling will close today but still no result... Am fed up with this type of service from leading Pvt bank...

        Request you to pls help in this regard
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ajay Wanikar
          from Mumbai, Maharashtra
          Mar 17, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: 362715

          The hdfc bank atm is in kodinar ambujanagar, is installed at outside new north colony. It has been always observed that there is no money in atm and we have to visit other atm's to travel to around 08 kms to withdraw money.

          It may please be seen that atm should be equipped with money so as to avoid inconvenience to the customers.
          Your immediate attention is solicited.
          Apr 20, 2017
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 18, 2017
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete issue along with complete address of ATM and your registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            from Delhi, Delhi
            Mar 17, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: 122011

            Dear Sir,

            My name is Bhaskar Tiwari and I am having a salary account number [protected] with Kottivakkam, Chennai Branch. On 16.03.2016, around 23:20, I have received 5 consecutive SMS from HDFC Bank stating withdrawal of Rs. 10, 000 in each transaction using my HDFC card at Chakrata road around 23:20 but ATM card was with me at that time. I was in Gurgaon at that time.

            I immediately checked through the net-banking and withdrawal was done through some ATM in Dehradun. I informed customer care and my ATM card and net-banking were blocked. The customer care guy informed me the ATM ID of the ATM. The ATM ID is S1CW3123. He told me to register a FIR and to visit nearby HDFC branch with FIR copy.

            I again checked with the customer care to reassure and they told me that my ATM and net-banking is blocked and my complaint number is MUMC[protected].

            I have already filled the dispute form with HDFC Bank Branch sco-39, Sector-56, Gurgaon on 17.03.2017.

            I would like to assure that these transactions were not authorised by me and my ATM card was with me all the time. Please look into the matter on urgent basis.
            May 9, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Mar 17, 2017
            Updated by [email protected]
            Dear Sir,

            Please note that the unauthorised transactions took place on 16.03.2017. I wrongly mentioned in my previous complaint the date as 16.03.2016.
            The actual date o[censored]nauthorised transaction was 16.03.2017.
            Verified Support
            Mar 18, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            Please be assured that our PhoneBanking officials are looking into the issue and will respond with Docket number MUMC[protected].

            -Bejoy
            HDFC Bank Customer Assistance
            Mar 21, 2017
            Updated by [email protected]
            Dear Sir, .

            No response from your side as on date(21.03.2017, 11:44 am).
            In last 4-5 days, I have received only a single message from HDFC Bank and that too just mentioning the complaint number (MUMC[protected]) claim to revert within 40 days. This is quite unprofessional. I can understand that the whole dispute process would take a month or so but nobody from your side is telling me what's going on.In fact I emailed you to your MD and board members 4 days back to look into this matter as it is a security loophole confirming the customer money is not secure. However, they are least concerned about such issues, I suppose. I am in a mental pressure and highly depressed. Your Customer care Guys told me to visit the branch and the branch guy told me to talk to customer care. I am not able to connect to customer care as they are asking for Phone banking password which I never used and not aware of much. The metal trauma is such that I am not able to concentrate on other things.
            I don't know what to do. If you cannot do anything about it then please tell me once. I will try to forget it like a bad dream but I need to be assure so that I can concentrate on other things. I don't want to live in a dilemma or false hope. The money is not that important but trust is.
            5.75 Rs taken at many dates randomly from my account HDFC savings.
            Dont know what is the reason behind it
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sarode raghunath
              from Bengaluru, Karnataka
              Mar 17, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: 560064
              Website: redemption process fee

              Sir,
              My card no [protected]
              As per last statement i get redemption process fee rs75. Two times on date of 27/2/17 and 4/3/17
              For generating vocher. Its not good for using voucher generation rs 100 ur debitting 75 and sevice tax it comes around 85 to 90 rs. As i early i spoken to your customer care they told for generating voucher there is no charges. Now they charging me. Earlier it was not charged. Can u justify me please why u make us give and take policy.

              Regards,
              Raghunath
              Apr 20, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Mar 12, 2017
              kissan Traders's response
              Kisan traders account number[protected] account transfer Naharpu se Shadipur branch HDFC Mai transfer KEA Jai please
              Mar 12, 2017
              kissan Traders's response
              Naharpur yamunanagar Haryana HDFC ac no KISSAN TRADERS [protected] transfer to shadipur yamunanagar Haryana HDFC
              Verified Support
              Mar 20, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 2 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

              -Anay
              HDFC Bank Customer Assistance
              Please transfer my account Shadipur branch Yamuna Nagar Haryana Kyunki naharpur branch Main Jab Bhi paise nikal Vani Jo paise nahi hote
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sunil@Pandit
                from Mumbai, Maharashtra
                Mar 17, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: 400097

                I have transferred money (17K) 09/03/2017 at 6 AM early in morning to SBI account via IMPS fund transfer. already 8 days completed but the money is not credited. one more thing after 7 days show message "due to technical reasons...". how much days they'll take for get back my money.

                IMPS ref :[protected]
                Cutomer id :66941671
                May 11, 2017
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 18, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days.

                -Bejoy
                HDFC Bank Customer Assistance
                Apr 03, 2017
                Updated by Sunil@Pandit
                Dear Sir/madam

                There is no progress.I have tried everything from my side . I have mailed [protected]@hdfc.com, nitin.[protected]@hdfcbank.com and [protected]@hdfcbank.com not one give valid response also talked to customer care they said your amount is credited to beneficiary account but it's not credited. without solve customer care close complaint No which already mention . how could do that if not solve complaint.also talked to HDFC branch .they said your amount is credited but not received. My Mom already talked with him two times but they do not response.They said solve this to Hdfc. So what I do You said talked to SBI Bank and SBI bank said it's not my job talked to HDFC .
                .I have attached passbook and statement of beneficiary account of my mom and also my account transaction detail for your understanding . it's almost 1 month completed of transaction .
                I don't know what I do. Please refund my money.

                Dear sir

                I m deepak chahal .I m employee of your bank as a BSO. my Employee Code is 155686. Please send my salary slip 25feb 2016 to 25 Nov 2016... My email is [protected]@gmail.com.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  bhavin_s
                  Mar 17, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 411037
                  Website: HDFC

                  First of all...HDFC is the worst bank ever. Unfortunately I have my salary account in this bank.

                  I have an ECS of Rs 1500 which gets deducted on 10th of every month.
                  Unfortunately i was not able to keep sufficient balance in my account and as a result the ECS was unsuccessful.
                  Now i have been charged for that. On 14th Rs 230 has been debited from my account for keeping insufficient balance.
                  On 16th again Rs 402.50 has been debited from my account for ECS return charges. Why 2 times my account is debited?

                  Mobile : [protected]
                  Apr 19, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 17, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I request you to share your account and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Harinder singh Thakur
                    from Shahpur, Bihar
                    Mar 16, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Mohali, Punjab, 160047
                    Website: Unsolicited Phone calls

                    Today i received multiple calls from the number [protected].The lady on the other end her name she said Shilpa and was claimimg from Hdfc, which i know ofcourse she wasn't. The way she called again and again and was asking my personal information was very annoying and disturbing for me .As it could happen to anyone and her group can scam innocent people anytime so i request HDFC to it on a serious note and take a legal action as she was using their name.
                    When i told her are you really from hdfc she said yes.Then i replied let me investigate who you are as HDFC or any bank never call the people the way you are calling and asking the personal information, she immediately hung up on me switched off her number.
                    So again i request HDFC to seriously look into it before it turned into a cyber crime as they can trap someone.
                    Thank you.
                    May 9, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 24, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete issue, along with caller details, your customer ID and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      A.r.Kumar
                      from Neyyattinkara, Kerala
                      Mar 16, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Khammam, Andhra Pradesh
                      Website: hdfc

                      Sir,
                      It is brought to your kind notice that I happend to use credit card for IRCTC transaction but amount debited by bank received but failed to give ticket by IRCTC from SC to KMT at about 15.38 hrs. Kindly verify at your end and credit the same to the card no.[protected].

                      Thanking you sir,
                      Yours sincerely.
                      A.Ravindra Kumar.
                      M-[protected].
                      Apr 20, 2017
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 20, 2017
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have taken note of your comments expressed with regard to your HDCF Bank Credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        hardikjshah
                        from Anand, Gujarat
                        Mar 16, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Anand, Gujarat, 388540

                        Dear sir
                        bank account :[protected]
                        mera name :Jitendra A shah hain Mene bahot saal pehle hdfc bank me borsad 388540 apna saving account kholaya tha jisme muje minimum balance account me rakhna na pade isliye non maintain aisa account kholaya tha abhi tak koi hidden charges nahi lagaye lekin suddunly two month me 690 rs 690 rs 6/3/2017 date ko 2 baar debit kar dale muje koi bhi call bank me se nahi aaya ki aapko balance minimum 25000 rakhna padega aisa to plz help and waive charge karvaye
                        mene jab apna ministatement atm se nikala tab pata chala
                        hum bankmanager se bhi mile to wo kehta hain humare yahan 10000 se kyada customer hain hum sab ko call nahi kar sakte agar aap 2 ya 3 month apna 25000 rs balance per day ka maintain karenge to me ye aapko waive karvane ke liye request karronga and 690 rs 1 charge to aap maintain karoge to guarantee se me wapas kara unga
                        abhi aap hi bataon ki hum jyada balance bank me kese rakhe aisa charge wrongly debit kare to so plz hume humara 690+690 =1380 rs pura apas mile aisa karvaye

                        thnaks
                        jitendra a shah (son Hardik)
                        [protected]
                        Apr 20, 2017
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 20, 2017
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We understand that our branch official has contacted you and has addressed your concerns. For any assistance, please feel free to speak to Mr. Jatin Patel on [protected].

                        -Anay
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Y
                          Yask Patel
                          from Delhi, Delhi
                          Mar 16, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Vadodara, Gujarat, 390025

                          Hello
                          I have HDFC bank credit card number ending with 3613. My payment due date was 24/02/2017 and for which i went to HDFC bank, Parle Point Branch, Surat where i deposited cheque of amount 73000/- on 21/02/2017. I asked bank officials and they said me that sir your cheque will be cleared by 24/02/217 and you wont have to pay any finance charges. Now when i received my bill i have been charged amount of 3352.98/- and service tax of 469.41 on it. Hence totally i have been charged 3822/- as finance charges. I have my passbook of Denabank in which it shows that my cheque was cleared on 24/02/2017 and still i have been charged. In bill it shows that my amount is credited on 28/02/2017 even though my cheque was cleared. for the same i talked with customer care on 25/02/2017 and they responded saying that your amount has been received as its shown in system.
                          But still HDFC bank charged me wrongly and i complaint for reversal of this with complaint number [protected].
                          Now when i call customer care on 16/03/2017 regarding reversal of finance charges they ignore it and not ready to take any action as well as not ready to take complaint also.
                          I have my bank transaction details of denabank.
                          I want reversal of finance charges.

                          Please i request you to refund the wrongly taken charges. 3800 is big amount for service person like me.

                          Thanks & Regards
                          Yask Patel
                          [protected]
                          Apr 20, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 18, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          we have taken note of your comments expressed with regard to your credit card and you may look forward to receive a response to your e-mail id by today (18/03/2017). We request you to bear with us in the interim. Please feel free to write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                          -Bejoy
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sushc45
                            Mar 16, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Bangalore, Karnataka, 560068
                            Website: HDFC BAnk

                            I would like to show a lot of disrespect to HDFC as these guys do not inform anything before making a decision..
                            I understand i was stuck in credit card issues, they blocked my acct with no prior information & took my entire salary..Not only that, they have blocked my Current Account ... how will i make any transactions..? ???? Do you guys understand how much i suffered with all these.. and when savings account was blocked & released, why is my currecnt account still in block status ??

                            And regarding credit card, when i wanted to settle it they never called me for settlement instead blocked my account ? ?...why ?

                            To reach to a customer care rep, i have to try so many numbers & many times... still i dont get connected ? ?? why incorrect numbers are listed on statements ?
                            Cust care rep gives me number collection team number, where it just rings & gets disconnected ? ?? is this the way?
                            Guys tell me how will someone talk to the bank when in need, ..

                            sorry this calls me for a disconnection with HDFC..i surely will make a decision of nothing is done about it in 2 days.. i want a call back, relese my account & give me right collection team number
                            Apr 18, 2017
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Mar 16, 2017
                            Updated by Sushc45
                            I would like to show a lot of disrespect to HDFC as these guys do not inform anything before making a decision..
                            I understand i was stuck in credit card issues, they blocked my acct with no prior information & took my entire salary..Not only that, they have blocked my Current Account ... how will i make any transactions..? ???? Do you guys understand how much i suffered with all these.. and when savings account was blocked & released, why is my currecnt account still in block status ??

                            And regarding credit card, when i wanted to settle it they never called me for settlement instead blocked my account ? ?...why ?

                            To reach to a customer care rep, i have to try so many numbers & many times... still i dont get connected ? ?? why incorrect numbers are listed on statements ?
                            Cust care rep gives me number collection team number, where it just rings & gets disconnected ? ?? is this the way?
                            Guys tell me how will someone talk to the bank when in need, ..

                            sorry this calls me for a disconnection with HDFC..i surely will make a decision of nothing is done about it in 2 days.. i want a call back, relese my account & give me right collection team number
                            Verified Support
                            Mar 17, 2017
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I request you to share your account/customer Id/card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                            -Anay
                            HDFC Bank Customer Assistance
                            Sir,
                            I hereby inform you that i am hdfc credit card holder having credit card no.[protected]
                            I request cancell add on credit card name ranjit singh .I request you to pl do the needfull & oblidge in this matter

                            Thanks & regards
                            Jasvir singh
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              johnsusai07
                              Mar 16, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 600041
                              Website: www.hdfcbank.com

                              HDFC Bank are the one who directed me to ONE ASSIST but really this company is not taking any request and auto payment mode is activated in my credit card. When I asked for the HDFC Bank help they are not responsible.

                              I din't expect this irresponsible behaviour from HDFC

                              I'm using HDFC CREDIT CARD SINCE LAST 4 YEAR CARD NUMBER ENDING with 8**4.My account is activated with ONE ASSIST MFEE and charged Amount 1299 Rs with out my knowledge. I want to cancel the unauthorized plan against my Card, and also credit my money in my credit card which you have deducted in my credit card account.

                              Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
                              And HDFC Bank also has to recheck this issue with the Auto Payment modes.

                              This is the 2nd year I'm requesting again for the cancellation of this ONE ASSIST plan. Please kindly take a notice and CANCEL the plan and repay my amount Rs.1299 as soon as possible.

                              So request you to please cancel this activation against my credit card, and refund my money also.
                              Relationship No with One Assist : 376675

                              Regards,
                              Johnson
                              [protected]
                              May 9, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 17, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                              -Anay
                              HDFC Bank Customer Assistance
                              Mar 20, 2017
                              Updated by johnsusai07
                              Hi,

                              I'm sorry that I can not provide my card number here. Can you please arrange the call to my reg mobile number +91-[protected]
                              Mar 21, 2017
                              Updated by johnsusai07
                              Hi,

                              I'm glad you have responded for my request.
                              But one of your OneAssist executive (via phone call) told me that I will get the refund of Rs.499 out of Rs.1299. And really this is unfair and availing OneAssist membership is clearly on my own opinion.
                              First of all deducting my Rs.1299 is purely illegal even I made request in the last year that if I din't respond to your message/call/mail please don't deduct any amount from my credit card. They are not doing it in a professional way and HDFC bank is encouraging these activities is the worst part.
                              Dear Mr Johnson,

                              Greetings from OneAssist...!

                              As per your request we have cancelled your plan vide service request No.1842418 & the refund will get processed in 7 working days.

                              Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                              Regards

                              Deepali

                              Team OneAssist
                              johnsusai07's [Complaint's author] reply, Mar 21, 2017
                              Hi Team OneAssist,

                              I'm glad you have responded for my request.
                              But one of your OneAssist executive (via phone call) told me that I will get the refund of Rs.499 out of Rs.1299. And really this is unfair and availing OneAssist membership is clearly on my own opinion.
                              First of all deducting my Rs.1299 is purely illegal even I made request in the last year that if I din't respond to your message/call/mail please don't deduct any amount from my credit card. They are not doing it in a professional way and HDFC bank is encouraging these activities is the worst part.
                              Dear Mr Johnson,

                              Greetings from OneAssist..!

                              Please be assured that we have taken your cancellation request vide Service Request no 1876804 and you will be receiving a refund of Rs.1299/. I will also arrange a confirmation call for the same.

                              We appreciate your patience in the interim.

                              Regards

                              Deepali

                              Team OneAssist
                              johnsusai07's [Complaint's author] reply, Mar 29, 2017
                              Hi,

                              So far I received the refund of Rs.399/- out of 1299/- As per the call with ONE ASSIST I was supposed to cancel my membership 60 days prior to my renewal date itseems. So again next year (Jan 2018) I need to cancel this ONE ASSIST service. I got all these info after using this service for almost 3 years.

                              And my final call is kindly refund my entire amount of Rs.1299/- and cancel your service by this year itself. Again If I forgot to cancel by Jan'2018 the same story is going to start again. Kindly do the needful for the customer's satisfaction and their choices.
                              Dear Mr Johnson,

                              Greetings from OneAssist..!

                              Our team has called you and informed you that the remaining amount refund will be given you within 7 working days. Also, with regards to auto-renewal issue, we have forwarded your request that the plan should not be auto-renewed next year.

                              Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                              Regards

                              Deepali

                              Team OneAssist
                              Dear Mr Johnson,

                              Greetings from OneAssist..!

                              Please be assured that your auto-renewal has been stopped and you won't be charged next year. Also, the refund of Rs 900 has being sent to your HDFC Bank on 31-Mar-17 for Membership ID [protected].

                              Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                              Regards

                              Deepali

                              Team OneAssist
                              bekar aise hdfc ko chori nahi karna chahiye mere card se bhi paise debit kar liye hain maang kar lelo bhukho chori kiyu karte ho
                              HI!

                              My credit card statment also shows entry of rs 1899, As a matter of fact I discontinued one assist and told the customer care people the same thing. But I am concerned for my money. every such channel of online payment must ask before charging any amount from our credit cards. This is highly irresponsible. I will never suggest any one to take one assist services for sure. After reading this thread of complaint I am sure.
                              Hello Sir
                              I'm Using HDFC Credit card. I was going through Credit card transaction and found that deducted the amount of 1399 from my credit card without my permission on 21 DECEMBER 2018.

                              Kindly cancel this plan and request you to refund the amount of Rs 1399 .
                              Pleases deactivate ONE ASSIST membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist MFEE without customer's info.

                              Kindly, refund my amount.
                              SHIKHA RANI
                              MB-[protected]
                              Hi
                              Tis is gopi krishna from kothagudem bhadradri kothagudem Dist...with out my authorization onn assist debited through my credit card...tis is not correct...cancel my account onn assist...as possiable as early.

                              Regards
                              R gopi krishna
                              [protected]
                              OneassistMfee (unauthorised transaction)
                              I am a HDFC bank credit card holder . The bank onessist Mfee debited Rs. 2999/- from my credit card end 1277 without my knowladge as on date:21/07/2020.

                              I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2999/- otherwise file a case at consumer court.

                              Thanks,
                              Subhash Kumar Rawat
                              [protected]
                              I am a HDFC bank credit card holder . The bank onessist Mfee debited Rs. 2999/- from my credit card end 1277 without my knowladge as on date:21/07/2020.

                              I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.2999/- otherwise file a case at consumer court.

                              Thanks,
                              Gagandeep Kaur
                              I am a HDFC bank credit card holder . The bank onessist Mfee debited Rs. 1899/- from my credit card end 2808 without my knowladge as on date:29/09/2020.

                              I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/- otherwise file a case at consumer court.
                              Hello Sir

                              I'm Using HDFC Credit card. I was going through Credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 21 DECEMBER 2020. 

                              Kindly cancel this plan and request you to refund the amount of Rs 1899 . 
                              Pleases deactivate ONE ASSIST membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist MFEE without customer's info. 

                              Kindly, refund my amount.
                              Suthakar R
                              MB-(protected)
                              Hi,
                              I am a quite old Hdfc account holder. I have two accounts in your bank and using the credit card as well. My husband also has his current and saving account in your bank. I have been charged 1899 rs for my assist mfee without my permission which I have paid. How can the bank charge the customer for any scheme without asking? I want the refund of the amount and requesting you to deactivate this scheme or policy, whatever you call it. I don’t need this scheme. Kindly refund me my money otherwise Please deactivate my credit card as I don’t want and hassle in future.
                              Thank you
                              Name- Shalini Dubey
                              Cancellation of one assist membership
                              I am a hdfc credit card holder. The ban has auto deducted of Rs 1899 from my credit card ending with 6325 without my concern on date 10/3/21. I'm not interested about this service and don't want this membership anymore. So, please cancel the membership and refund this debited amount of Rs 1899.
                              Cancellation of one Assist fee on my HDFC credit card

                              Without my consent, Rs 1399 has been debited from my hdfc credit card ending 2387. This is very hurting to see such a reputed bank doing such things. Please without much delay please revert the amount.
                              Regard
                              Ravi Shankar Deka
                              [protected]
                              [protected]@gmail.com
                              Helpful
                              6 other people found this review helpful
                              6 found this helpful
                              15 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Aditya Khilari
                                from Mumbai, Maharashtra
                                Mar 16, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Thane, Maharashtra, 400604

                                I have done one transaction in cloth shop of RS 2500 on dated 14th November, 2016
                                At the payment time I had swap my debit card there on mswap machine.l, but due to system issue I have charges for 3 time means total 7500rs.2500 they transferred me in my account after the verify
                                From mswap show they charge me only two time means 5000 rupess, but remaining 2500 they said you can call your bank so please cheak the details and refund my 2500 rupess asap
                                Apr 23, 2017
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 17, 2017
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I request you to share your account, transaction and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                -Anay
                                HDFC Bank Customer Assistance
                                I have requested Hdfc bank to provide loan outstanding statement but the branch office asked me to reach out to Info.[protected]@hdfc.com. Please advise, why it can't be provided by branch. Why Info.[protected]@hdfc.com is not responding to mails. Ref:complaint no, 4121489, 4121984
                                Regards
                                Sarathi
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sharmi Shining
                                  from New Delhi, Delhi
                                  Mar 16, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Krishna, Andhra Pradesh, 520003

                                  High Priority:

                                  This is sharmila customer id:61129501
                                  On 12th march 2017 i have used my debit card in one fancy shop amount is debited from my account but the card is declined after debited the amount.
                                  i used to complaint to customer care two days back Reference Id:1274429, upto now my problem is not yet solved and didnt receive any call 4m hdfc ppl.
                                  Apr 25, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 18, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  The transaction (i[censored]nclaimed) will be reversed to your account as per VISA / MasterCard turnaround time of 16 days.

                                  Incase, if transaction is not reversed on 16 day, kindly submit a Charge-back complaint along with the proof immediately that you attempted to resolve the dispute with merchant i.e. any e-mail communication or letter, etc.. Please also fill in and submit the Card holder Dispute Form. Please note that to initiate dispute for the below mentioned transaction a signed customer dispute form with exact nature of dispute as the same is must to take up the matter with the acquiring bank.

                                  Kindly provide the dispute form duly filled and signed by account holder in this regard. You can send the duly filled and signed CDF form on the Fax number or address mentioned on the form or e-mail us the scan copy.

                                  CDF is available at below URL
                                  http://www.hdfcbank.com/assets/pdf/Cardholder_Dispute_Form.pdf

                                  -Bejoy
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    t swathi
                                    from Gurgaon, Haryana
                                    Mar 16, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Hi, I am using HDFC credit card and you people are charged 991rs extra to be paind and this is the first time i am using, the bill got not generated so how I come to know that, I am requesting credit card amount to be refunded, you charged more amount on this.otherwise I am going to block my credit card.I dodnt get a message or mail has not received for this.
                                    Apr 20, 2017
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 17, 2017
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                    -Anay
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Reliance Dhiman
                                      from Delhi, Delhi
                                      Mar 16, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Bangalore, Karnataka, 562125

                                      I am very disappointed that HDFC bank imposes extra charges for any cash withdrawal or deposit for more than 25k in other than your home HDFC branch. No other bank impose this rule. I asked for clarification from the customer care executive, and she told me that I can't tell why other banks don't charge fee on such transaction. Well HDFC, hats off to you. Keep looting people like this. But not me anymore, as I have decided to close the account as soon as possible. Thanks for being so considerate.
                                      Apr 27, 2017
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 17, 2017
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your account, complete address of the Branch (Along with IFSC Code), date and time of your visit to the Branch and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Ashish-kano Kotadia
                                        from Ahmedabad, Gujarat
                                        Mar 16, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Website: hdfc.com

                                        Hello..i am ashish h.kotadiya and my car loan account number is 30204730. i got monthly installment of 11580rs and i always pay at time to time till date..but there were no any message from hdfc bank for remember the installment date or due amount from account last month. so i just pay my installment by check of another bank..but there are two time installment amount deducted from my hdfc account and also from another bank(union bank of india) at[protected] and[protected]. and also i got 200rs charges for late payment and also rs.11508 is cradited revered after 6 days from received date.. so i just want to know that whats the justice in this matter... my amount is deducted 2 times and my money is blocked for 7-1 to 6-1 which is 10 days.. and i charged for this type of mistake which is hdfc system fault.i just complaint for this also at nizampura branch of baroda . but ther ia no any reply from that.. so i just complain for right justice that if bank got my money 2 times and charged for that also which is purely injustice to me.. and also charged of 272rs also.and my 10 daya money deposited without any reason also...so please solve the problem and money reversed for this type of quarry..
                                        Mar 16, 2017
                                        Complaint marked as Resolved 
                                        no.. my complain is not solved. its pending till now..
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Mar 17, 2017
                                        Updated by Ashish-kano Kotadia
                                        what is the status for complaint? i want to know the steps which has been taken?
                                        Mar 23, 2017
                                        Updated by Ashish-kano Kotadia
                                        how much time taken by bank to resolve this iasue?
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit