HDFC Bank Complaints & Reviews

Few days back i was constantly gettings calls from your agent ravi if i want to have a credit card.. for it i submittedcopy of my dl, pancard, office id, salary slip, bank statement. Its been so many days no one called me back and when i called ravi he said my job has been terminated. You talk to rohit. When i called him he saidur documents has been destroyed and this is notlegal to destroy anybody's documents without informing them.. no one informed mein this.. ifur employee resigned thenthe customers he was handling will go toa toss isnt it your duty to cater them. I want a compensation on this either give memydocuments back or give me my card. Or else on a letter head giveme in written that without informing we destroyed your documents and in future no one will misuse them or else you will be responsible for it. I want this to end asap get me out of it or else i will escalate it further.
Ravi agent [protected]
Rohit [protected]

My email id [protected]@ymail.com
[protected]

Dear sir am complain to your credit card department from few last month's but not any stick action taken by you side they harassment me and cheat and fraud with me by debit fake unnecessary charges from my credit card account now your credit card executives call me and misbehave and abuseed with me very rough behavior of your executives they Said they I'll hold my salary account now your executives once again charges from my credit card amount of Rs 3927.66+ Rs 6614/- fake charges of last month refund my money immediately am not use credit card in last month but your executives charges me Rs 3927.6
AC No.[protected]
Credit card

Hi, My name is Dinesh Kumar and customer of your health policy from last two years.

I am not feeling well from last night and admitted in Orthoplus Hospital late night. I have my health insurance card with e meditek when I admitted in hospital they said that we are sending your case in TPA as per my card my TPA my TPA was e -mediket. When hospital sent mail they told me that your TPA changed from E -mediket to Paramount. I was shocked because of I already admitted and my treatment already started.

I have very bad experience with HDFC Life this time if you are changing any TPA atleast intimate the customer. Now I am in trouble how can I paid my medical bills.

Please advise me ASAP.

Hai
HDFC Bank / Personal Loan department

I SARALAKUMARI PATURU applied for personal loan amounting rs. 10, 00, 000/- in JULY 2016 and loan amount was got credited in my SBH bank saving account in the month of AUGUST 2016. From august onwards i am paying emi on regular basis through ecs.

But, till date i have not received any loan statement, sanction letter of loan etc. From the bank. Now, i require the mentioned details as well as personal loan schedule statement at the earliest for some specific purpose .

My personal loan accoun no. Is 40996249 . The tenure of loan is 5 years.

Please help and kindly forward the loan statement as well as personal loan schedule statement through e-mail. .

SARALAKUMARI PATURU
Mail id : [protected]@gmail.com

Respected Sir,
Good Afternoon

I am writing this email regarding " REJECTION OF PERSONAL LOAN"
in HDFC BANK, branch: Karanagar, SRINAGAR, J&K.
Pin Code: 190010

Last week I visited the Karanagar branch of HDFC bank to avail personal loan. I SUMBITEDTHE all documents for personal loan,

Next day executive of same branch of hdfc bank called me and told that my personal loan application is rejected because of low income..

I am working in Rellaince Jio infocom, Since from ten months only.. .

I am drawing the salary of amounted Rs 15000 per month, after all deduction it comes Rs 13500.

I applied for personal loan amounted Rs 70000.00( Seventy thousand only)

My permanent address is: KRALSANGRI, BREIN, NISHAT, SRINAGAR, J&K...
Pin Code: 191121

Please intervinate in this issue. So that I feel relax.

Regards
Syed Jibran Rufaie
Cell no: [protected]

Even I got a similar call as explained above. The delhi girl ([protected]) said that she is calling from HDFC bank office in Delhi. She offered me personal loan at the interest rate 0% . Considering the current market rate for personal loan (no less than 12%) I found this offer interesting. I even asked her how can they afford personal loan at such low rate. To this her reply was 'Its only possible because we are contacting you directly from the main branch, if it originates through agents/ local branch then we need to pay their cut as part of commission and this in turn reflects into the increased interest rates.This sounded a little fishy. Also when I asked her how did she get my number, she replied that even though you do not have an account with HDFC, we still get information from other banks giving us a list of potential loan customers based on their transactions and balance. (??!!)
Just to know what's this all about, I told her that I would like to go for a personal loan of 3 lacs. She then asked my take home salary and enquired about any other existing loans. After I gave her the numbers, she said that I can easily get the requested amount in 18-25 days after I submit the documents (pan card, address proof, bank statement for last 6 months, photos) . But since this is a loan against policy, I will have to deposit 10% of loan amount initially with the documents. This amount will be returned to me after 3 months from the date of loan disbursement. She also said that there is no chance of deceit as I need to draw cheque on the name of 'HDFC life insurance company ltd.'
She said her senior will call me soon to give me emi related details.

HDFC Life employee(Sachin aggarwal [protected], Puneet Mallick [protected], [protected] ) sold the HDFC Life sanchay policy on false promise that i will get cashback, medical card, petro card along with the policy in Sep 2016. After it was clear that they are doing fraud, I raised the complaint to Hdfc Life Service on 6th Jan 2017, but now they are not refunding my money, and not provided any resolution till date.

Hello,
I hold a salary account with the HDFC bank.But I resigned to my job and moved to further studies to USA. After that money is not getting credited into the account. Recently I again got a chance to work with HDFC bank by opening an NRE account and called the customer service to convert my account to NRE. They suggested to close the existing account and open a new account. When I observe my account by logging in I found out that the positive balance has gone to negative(-5000) and I again called the customer service and I was told that since there is no salary in the account it has been made a savings account.
I was not even informed about the account conversion in a mail or other modes

Hi Sir,

I have a serious complaint against HDFC Bank Bangalore New Bell Road and HDFC Hyderabad Lakdikapul branch. I was holding account with Bangalore HDFC for quite some time. I have stopped using it from a very long time. I missed the debit card and all such related stuff related to HDFC Bangalore. I have joined a new job where the account is HDFC again and have opened a new account at the nearby branch of HDFC. Now all of a sudden HDFC Bangalore started charging me negative amounts and my customer id becomes one for both accounts and the negative amount is shown as an automatic deduction and a continued deduction my continued emails to HDFC even the Nodal officer is of no use. They never responded or called be back. I am going through a mental trauma because of this. I want an early resolution for such, why the hell should any customer pay for an account which is not used. I really want this to be taken forward and want HDFC explain and release my amount which they have been holding it. I am seriously harassed by this banks unresponsiveness and behaviour

Thanks,
Vidyashankar
[protected]

Collection Agent Named Mansi called saying she is calling to give important information to a Gym member Named Subhash Das; Informed there is no such person that used to work has already left the organisation; She called all the number and kept calling more that 20 times back to back and used abusive language.We informed we will call the police if she calls again but she started shouting and said yes call; Hence we are in the process of filing a FIR at Mira Road Police station.
The Number she called from was: [protected].

RBI Rules:
(iii) Fair Practices in debt collection

(a) In the matter of recovery of dues, banks / NBFCs may ensure that they, as also their agents, adhere to the extant instructions on Fair Practice Code for lenders (circular DBOD. Leg. No. BC. 104 /09.07.007 / 2002–03 dated May 5, 2003) as also IBA’s Code for Collection of dues and repossession of security. In case banks / NBFCs have their own code for collection of dues it should, at the minimum, incorporate all the terms of IBA's Code.

(b) In particular, in regard to appointment of third party agencies for debt collection, it is essential that such agents refrain from action that could damage the integrity and reputation of the bank / NBFC and that they observe strict customer confidentiality. All letters issued by recovery agents must contain the name and address of a responsible senior officer of the card issuing bank whom the customer can contact at his location.

(c) Banks / NBFCs / their agents should not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude the privacy of the credit card holders’ family members, referees and friends, making threatening and anonymous calls or making false and misleading representations.

I have left working at MAS GYM In Miraroad have received a call to log a complain regarding this ACT; I was Job less and have asked HDFC back to settle the account but they do not do so; I have made several payments to HDFC bank so far and I don't have any more capabilities to do any further payments.

HDFC back uses all ILLEGAL means to collect that is against the RBI rules and i am very harassed and publicly humiliated by this collection attempt made; I the year 2015 They sent recovery people at my home and harassed my family and neighbours.

They have called minimum 5-6 times a day inspite of telling them not to call. They called even on a Sunday. Have been calling everyday for the past 1 week and the premium is due on March 2. I have pictures to prove how many times they called today. I can also get my mobile statement to show for other days. i have always paid all my premiums on time so there is no reason for so many calls

It is really shame of HDFC bank .My HDFC CAR LOAN ACCOUNT NO :20759215 paid full EMI even though they didn't send my second key .
When i asked them these stupid beggars wanted check bounce charges from me . When ever i have problem with hdfc bank i asked them to send their representative to collect checks from me but no of the person came so i paid EMI online and on time . But after completing all EMIs brain less stupis asking me for 8000 rupess . It is really shame of HDFC . Beggars are better than these people. As long as RBI and Indain government sleeping these stupid will drink people blood.

Some one need to take immediate action HDFC bank

Every day I get at least 1 call from HDFC bank for personal loan. Sometime multiple calls in single day !. I have requested many executives to remove my number from their database but that did not happen. I am sure my number is registered in DND & I don't get calls from any other banks its only HDFC bank who is harassing ppl by calling them in their office time or on weekends as well.

Recently i have applied for diners rewardz intl credit caed. One of your agents told me yes it has been approved and limit of credit card would be 1.50 lacs but yesterday i have received a card it has been only 30, 000 limit. So, kindly increase my limit or replace this card asap so that it can be closed ythis point only. Dont force me to take this further.

Thanks
Arpit gupta
[protected]

PPSNE[protected]
CANA

Policy No: 13436442 Plan: HDFC Young Star Super
Dear DR Bukke Sunil Kumar Naik,
DOB 01_04_1982
nominee dr b Vijayalakshmi

Your premium payment of INR 50000 dated 02/07/2017 for the given Policy was successful. .

I have paid the premium on 7 of February and till now I have not receive my premium receipt and I need to submit it for the income tax deduction today is the last date I want to cancel this policy due to this inconvenience
.

Dear sir and public past 3 months I am asking for the seatalment but the hdfc bank never given and also he putting me the interest loat and also the collection person he came and he behave is not good and also the bank collection person cheated me loat in hdfc still I did not get the statalment and yesterday I spoken with Mr shankar and mr jhon sun he is the hdfc bank collection person but he using the abusing words to customer please take the action ro the hdfc bank and please don't belive hdfc bank

Thanks Regards
Mahadeva B

Hi,

I have the hdfc bank salary account and at feb.22, 2017, i have withdrawn the money from sbi atm in sector-53, noida. There is 2 atm are there. So from first atm try to withdraw the rs.6000/- but in that atm no sufficient balance was there so try with the second one and in the first try got it the rs.6000/- but got the mobile message i. E 2 times withdraw the rs.6000/- (Rs.12000/-) whenever i got only rs.6000/-.
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Dear sir/mam,
I apply for a credit card in HDFC BANK. My application from No is cc29853792 & application No. is [protected].
They completed all process regarding credit card telephonic & physically both.
I also submit my all documents those they need for processing my application. I don't take any loan from any bank & Don't use any bank credit card. I also submit my bank statement of last 6th month. But at last they show my credit card are disapproved & reason is my Financial stability. my annual income 359520 RS. its happened second time first time they don't tell me any decline reason of my credit card application so now i am totally disappointed from banking status.
please do needful as per possible.

My HDFC life Policy No.is 12664559 and Plan is Unit Linked Endowment Plus II.I have paid premium through ATM at your Bhubaneswar (Odisha) head office on 20/02/2017. As it is paid through ATM (denied to receive cash) the officer told me you will receive the paid receipt through your mail within 24 hrs. But as on date I have not yet received to my payment receipt. pls confirm my payment
status & contact. my phone no [protected] and email: [protected]@yahoo.com
thanks.
Ms.Ruma Mahapatra

Dear,
I got a letter regarding my new credit card (Regalia First). As per below mail i request you that i am not interested in any credit card. Because the annual fees is an additional burden on my pocket and i am not a traveller for to use the facilities given with this card like (Airport Lounges and Dinings).
If you any any plan without any extra fee please suggest.
Looking forward for your reply.

Lakhwinder Singh
[protected]