HDFC Bank — HDFC Bank Aggregator emi offus

HDFC Bank — HDFC Bank Aggregator emi offus

S SakaarAttrey May 14, 2021

I paid for my order on Flipkart on the 4th of MAy 2021 through HDFC easy EMI millennium card. The amount of order was 16, 592/- They automatically returned my amount for 16, 592/- after 9 days of transaction under the name of "Aggregator EMI offus" - created a loan for 20% per annum with extra rs. 99/- Now, this is PURE HARASSMENT. They created this loan amount without my consent. they have been calling me and sending emails constantly to create a loan on my credit card. There is one new mail each day for the same thing. When I have denied once on call that I don't need a loan on my credit card. Then why the constant harassment. After that on the 13th of May, the return back the amount as HDFC Bank — Aggregator EMI offers to charge me 20% interest. And I have been reading on this matter that they have been doing this FRAUD for years now. So many people have filed complaints on these very forums but yet they have not stopped with the SCAM of harassing people +1 photos Was this information helpful? No (0) Yes (1)
HDFC Bank customer support has been notified about the posted complaint. Jul 03, 2021 Updated by SakaarAttrey Nobody has contacted me till now. Their grievances office only take registered complaints and their customer care only keep IVR and does not give option to connect to a person I could tak to Jul 29, 2021 Updated by SakaarAttrey No contact from their team and their IVR still does not contact me to a person only automated machine answers
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HDFC Bank Customer Care

from Mumbai, Maharashtra

May 16, 2021

Verified Support

Dear Customer,

We wish to inform you that we have noted the concerns expressed in your mail regarding the interest rate applied towards the EMI transaction. We would like to clarify that, the above-mentioned transaction has been converted into Equated Monthly Installments (EMI) with No Cost EMI offer which has been provided by the merchant and not the Bank. We would like to clarify that, for all No Cost EMI transactions, there is a discount given by the merchant at the time of transaction equivalent to the Interest charged by the bank. We confirm that the same has been communicated to you at the time of transaction and we request you to contact Merchant for further clarification in this regard.

-Nadia
HDFC Bank Customer Assistance