[Resolved] HDFC Bank — hdfc bank fastag hdfc fastag dispatch delay issue.

mahenkr

from Chennai, Tamil Nadu

Address:

Guntur, Andhra Pradesh

Hi,
I have applied for hdfc fastag online and i received a sms on 30/nov/2019, "update: your fastag wallet has been created! Card will be dispatched in 4 working days. For any queries"
My customer id and wallet id have been created as well.
My customer id:[protected]

Please help me out why the fastag has not been dispatched yet? There is no further intimation after that sms.
Please contact me at [protected]@gmail.com

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Dec 18, 2019

Complaint marked as Resolved

The team responded soon and resolved the issue. Many thanks to them.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance

Dec 18, 2019

Updated by mahenkr Thank you so much, i have received my fastag.