[Resolved] HDFC Bank — hdfc bank hdfc bank saving account blocked due to negative cpv

ameyakad

from Mumbai, Maharashtra

Apr 20, 2024

Address:

Kanderpada Dahisar West, Mumbai - 400068

Hello, My Account in HDFC bank is Blocked due to Negative CPV and Bank states that there is Non Delivery of Address Change Letter at the Location. There was No letter delivered or call has been made by the delivery agent about not finding the Place. Moreover the Credit Card Address change letter from the same bank got delivered at the same Location but Saving Account is blocked for past 4-5 Days. The Bank Official from the Branch physically came to my Residence to verify the address and they have submitted the report of Positive CPV, Still the Account is Blocked and I cannot do any transaction from the said account and it has caused me Mental Agony and Stress. No Proper reply is being given by customer care or Branch Manager, Relationship Manager or any other person. The reply got from the Bank is Stating that the Account is Active.

Need to unblock my account as soon as possible

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Apr 22, 2024

Complaint marked as Resolved

HDFC Bank Service Manager Mr Anay and Bank Branch Employee Mr. Ankit helped me to get my account back on trackand activated again. but i had to follow up with them continiusly. Branch Employee cam to my residence physically to verify CPV and sent an email to the back office for positive CPV. After following up my account got activated after 3 days. thank to all those helped.

HDFC Bank customer support has been notified about the posted complaint.