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Updated: Apr 15, 2026
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I am writing to inquire about a refund that I have not yet received in my HDFC bank account ending in 1192.

On March 31st, 2024, I received a notification from Amazon India stating that a refund of ₹45, 070 had been initiated for an item I returned on the same date. The refund was processed from Amazon India's end.

However, after waiting for 5 business days, the refund has not yet been credited to my HDFC...
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Sangeeta Bala
from Hyderabad, Telangana
Apr 5, 2024
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My money got deducted from my bank account but seller didn't received the payment.
Amount: rs 850
Date of transaction:16 March 2024
Time of transaction: 06:12 pm
Order ID:[protected]
UPI transaction done on 2024/03/16 for Rs. 850. The Transaction Dispute with Reference ID 43033834
I have not received any update from the bank yet.
Please help
HDFC Bank customer support has been notified about the posted complaint.
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    SAHIL BHATIYA
    Apr 4, 2024
    Apr 5, 2024
    This thread was updated on Apr 5, 2024
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    Address: PRABHU COMPLEX, MEHSANA HIGHWAY 384002

    My credit card is showing a charge: Offus EMI charges from November 2023:

    The charges are as follows:

    21/11/2023 OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999981121011323130) 991.23
    21/11/2023 OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999981121011323114) 1, 212.29
    21/11/2023 OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999981121011323122) 117.77
    21/11/2023 OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999981121011323148) 67.86
    21/11/2023 OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999981121011323163) 25.57
    21/11/2023 OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999981121011323155) 373.58
    21/12/2023 OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999981221011220441) 54.65
    21/12/2023 OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999981221011220433) 1, 004.44
    21/12/2023 OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999981221011220466) 20.59
    21/12/2023 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999981221011220482) 92.14
    21/12/2023 OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999981221011220417) 1, 228.45
    21/12/2023 OFFUS EMI, INT NBR:04, 0000...3027 (Ref# 09999999980221010724287) 48.61
    21/02/2024 OFFUS EMI, PRIN NB:06, [protected] (Ref# 09999999980221010724212) 1, 261.43
    21/02/2024 OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980221010724279) 343.26
    21/03/2024 OFFUS EMI, INT NBR:07, [protected] (Ref# 09999999980321010826015) 51.81
    21/03/2024 OFFUS EMI, INT NBR:06, [protected] (Ref# 09999999980321010826031) 13.93
    21/03/2024 OFFUS EMI, INT NBR:06, [protected] (Ref# 09999999980321010826056) 5.25
    21/03/2024 OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999980321010826072) 44.03
    21/03/2024 OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999980321010826064) 347.84
    21/03/2024 MER EMI, INT NBR:08, [protected] (Ref# 09999999980321010825991) 9.27
    21/03/2024 OFFUS EMI, PRIN NB:06, [protected] (Ref# 09999999980321010826023) 1, 045.15
    21/03/2024 OFFUS EMI, PRIN NB:07, [protected] (Ref# 09999999980321010826007) 1, 278.25
    21/03/2024 OFFUS EMI, PRIN NB:06, [protected] (Ref# 09999999980321010826049) 393.87

    What is this charge? I want this to be reversed.

    2. I used to get the complete amount deducted on the 10th of every month against my credit card as I have put the payment option at autopay so HDFC automatically deducts my payment by the 10th day of every month. There is no point in delayed payment or something on which they are charging me.

    I had always made the complete payment to HDFC and never opted for a minimum due payment. Then, How can such deceptive practice be carried out? I want these charges to be reversed asap.

    here are the statements:
    https://drive.google.com/drive/folders/1NW3GRinRJg6qxZVsc029Rt86hq0jy3uv?usp=sha...

    Thanks and Best Regards

    SAHIL BHATIYA
    Phone: +91 [protected]
    Email: [protected]@gmail.com
    HDFC Bank customer support has been notified about the posted complaint.
    Apr 05, 2024
    Updated by SAHIL BHATIYA
    The Total is 19, 221.84 of OFFUS EMI, which is a large amount.
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      hdfc imps
      Apr 4, 2024
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      Address: kabiraj.subha@gmail,com

      Hi HDFC TEAM

      I did an IMPS transfer from hdfc to the Bank of India account but it has not been credited to the receiver account.

      I got a message that it's pending for received back's deposit/reversal but the money had been debited from the HDFC account and no status from the last 24 hrs. the received account didn't received till now

      there is no quick support in this case.

      how can I get a status and if needed reversal?

      thanks
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        mohitchanchal
        Apr 1, 2024
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        Hello,
        I am Mohit Sharma i buy hdfc bank fastag rs. 250 via paytm on 20 march 2024 & paytm order id is [protected]. Till date i am not received my hdfc fastag and also not received any information about dispatched status. I send many emails and phone calls to hdfc customer care support but every time foolish response received.
        Please send my fastag and send me shipping details immediately

        Regards

        Mohit Sharma
        HDFC Bank customer support has been notified about the posted complaint.
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          Husain Mahdi
          from Mumbai, Maharashtra
          Apr 1, 2024
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          Address: Mumbai

          After availing the jumbo loan from HDFC bank git a message that your DD has been dispatched with UWEX Courier but you can't find this UWEX company over google if you google then you find a company with the same name but they say that they are not in tie up with HDFC bank and not delivering any HDFC Product

          I'm still waiting my DD to be delivered and unable to track the status as the UWEX courier dos not exist
          HDFC Bank customer support has been notified about the posted complaint.
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            H
            Harash2005
            Mar 29, 2024
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            Address: Pilani

            I just opened a bank account in HDFC bank in Pilani, Rajasthan branch, and just after 5 days, my account was blocked without any notice or reason.
            Its almost 1 and half months, and yet the account is blocked, whenever I go to bank, they ask me to wait for 1 more week and this has been going on for last 1 and half month.
            There is no proper reason why they blocked my account, and they are not giving me a proper resolution.
            HDFC bank was a reliable bank to me but now I just dont trust it anymore.
            Its more than 2 weeks after complaining to the branch manager, but no help.
            My email id : [protected]@gmail.com
            If possible, anyone help me.
            HDFC Bank customer support has been notified about the posted complaint.
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              Mukund85
              from Gurugram, Haryana
              Mar 28, 2024
              Apr 3, 2024
              This thread was updated on Apr 3, 2024
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              Address: G99, UPPALS Society, Sector-99

              Dear HDFC Customer Care Team,

              I hope this email finds you well. I am writing to express my concern regarding the ACH debit return charges that have been deducted from my account without any prior notification. As a loyal member of HDFC Bank for the past 12-13 years, I believe it is essential to address this issue promptly.

              Details of the Issue:

              Account Number: [protected]
              Transaction Date: 21.03.2024 & 27.03.2024
              ACH Debit Return Charges: Rs. 5000/- (approx.)

              Lack of Communication: I was not informed about these charges beforehand, which has caused inconvenience.

              Request:

              Reversal of Charges: I kindly request the reversal of the ACH debit return charges.

              I appreciate your attention to this matter and look forward to a prompt resolution. If additional information is required, please feel free to contact me at [protected].

              Thank you for your assistance.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Our branch official Mr. Davesh Grover tried reaching you on your number, however your number was switched off. Our official Mr. Davesh Grover has emailed you dated April 03, 2024 and addressed your concern. Please refer your email inbox for further assistance.

              -Ajay, Service Manager
              HDFC Bank Customer Assistance
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                Y
                yograjkb
                from Belgaum, Karnataka
                Mar 23, 2024
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                Address: BELGAUM, KARNATAKA

                Respected sir/Mam,
                Myself is Mr. Yograj Kallappa Belkudkar. I was taken the HDFC LIFE INSURANCE agency code 00287901 in 2008. And it was terminated for non fulfillment of minimum business guarantee.
                But still my pan number AQUPB1153F is showing in IRDAI PAN LOOKUP.
                Kindly remove my pan number from IRDAI pan lookup.
                Kindly do the needful.

                Thanks & Regards,
                Yograj K B
                Mobile No- [protected]
                E-mail:- [protected]@gmail.com
                HDFC Bank customer support has been notified about the posted complaint.
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                  premsankarofficial
                  from Trivandrum, Kerala
                  Mar 22, 2024
                  Mar 25, 2024
                  This thread was updated on Mar 25, 2024
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                  Address: Thiruvananthapuram, Kerala

                  Hi,

                  I just found out that an amount of ₹ 2114.14 was deducted from my account as of today.

                  And what's with the insane deduction?! As i searched online, i see people with just 40 or 50 ₹ issues, but this is staright up 2k.!

                  Ref. No. Mir[protected]. Dc intl pos txn markup+st[protected]mir[protected]

                  Here are my account details:
                  Account no: [protected]
                  Name: Premsankar s
                  Bank: hdfc bank ltd
                  Ifsc code: hdfc001496

                  And my no. Is: [protected], [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Hi Prem,

                  We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay, Service Manager
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                    Nicky_rao_99
                    Mar 22, 2024
                    Mar 25, 2024
                    This thread was updated on Mar 25, 2024
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                    Resolved

                    Hdfc personal loan account not showing

                    [protected] loan account not showing in my hdfc app. I have a saving account and took loan but it doesn't reflect in hdfc app. I need to pay emi of it and it doesn't pull up any details in any app like hdfc, paytm, phonepe, google pay and hence I need this to be updated.
                    In my netbanking app, it says no loan taken.
                    I have sent multiple emails but I haven't got any response yet. I need this to be fixed. I am not going to pay...
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                    tushar raman
                    Mar 21, 2024
                    Mar 21, 2024
                    This thread was updated on Mar 21, 2024
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                    Resolved

                    There is no debit in my account

                    Address: Ramnagar, Roorkee

                    I’m Tushar Raman user Id[protected]. There is no debit in my account [protected] because of short address since October 2023. I have submitted all documents regarding address in 18 November 2023 and address updated in 23 November 2023 . So, there is no reason behind for no debit in my account. My account is still on no Debit .I talked to customer care and they registered my complaint 3 times but there is no solution. Also they advised...
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                    Sanjew
                    from Jammu, Jammu and Kashmir
                    Mar 17, 2024
                    Mar 18, 2024
                    This thread was updated on Mar 18, 2024
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                    Aggregator offus emi

                    Address: PLOT NO 85 SECTOR NO 03,EWS COLONY LOWER ROOP NAGAR JAMMU,ROOP NAGAR,NEAR PARK,JAMMU,JAMMU AND KASHMIR-180013, Jammu, Jammu and Kashmir

                    I ordered a mobile on flipkart online on 6/03/2024 on emi from hdfc credit card for rs 16175.But on 07/03/2024 I cancelled my order on flipkart. The msg received was (the refund processed and will be credited by 13/03/2024)
                    On 11/03/2024 an amount of Rs 16175 was credited to my credit card with 3 emi option.mentioned as aggregator emi offus, for which I never applied.
                    I want to convey that I don't require such activities and...
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                    shm2905
                    from Mumbai, Maharashtra
                    Mar 17, 2024
                    Apr 7, 2024
                    This thread was updated on Apr 7, 2024
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                    Credit Card offus emi

                    I have purchased a product from Amazon for 3349 rupees. through HDFC credit card, 9-month EMI, But before it get delivered, i cancelled the order and got my refund back into my credit card
                    but my HDFC Offus EMI is still active. i spoke to HFDC as well to close this EMI, but they said you would have to pay.

                    loan number:[protected]
                    start date: 13th feb
                    amount: 3349
                    loan type : OFFUS EMIbr...
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                    A
                    Alisha Sengupta
                    Mar 17, 2024
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                    Account blocked due to non delivery of Address change letter

                    I changed my account address around almost 20 days ago and all of a sudden i got an email saying my account is blocked as the letter was undelivered, Everyone in my home is working individual. the courier person doesn't even call so that something can be arranged. And due to this, they have placed block into my account, This is absolutely ridiculous. It is my salary account and its connect to my auto debit payments, My UPI is connected with...
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                    9
                    9805911255
                    Mar 16, 2024
                    Mar 18, 2024
                    This thread was updated on Mar 18, 2024
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                    Address: Kotak Mahindra Bank, Vidyadhar Nagar Branch, Jaipur, Rajasthan.

                    Date: 29 June, 2023
                    I hold an account in HDFC bank. I entered a wrong UPI id while on a call with friend transferring money to him. I sent Rs.28, 800 (7000+21800) making two transaction on same id. Later when i realized mistake i informed HDFC bank very next day (29 June is holiday and customer care no. is not working). I also submitted these details multiple time on their online complaint portal and end up having multiple reference no. only. I have not even received a single call from HDFC bank till date regarding the matter. By frequent mailing i only got to know the payee bank account no. and IFSC code (not even the name of account holder). While HDFC bank also stated the transaction is complete the dependency of getting money back lies with the Payee bank only. The haven't received my money till now.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Hi,

                    We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Team MobileBanking
                    9805911255's [Complaint's author] reply, Mar 22, 2024
                    As already mentioned, i have done this multiple time. But of no use. Pls arrange a call back from the concerned team.
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                      aravind828282
                      Mar 15, 2024
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                      I'm complaining about .ach debit return charges

                      Hello sir,

                      I'm already paid my all loans and credit card bills, Then why you debit return charges taken from my account.
                      I need a clear clarification immediately....
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                      SanjanaManku
                      from Bengaluru, Karnataka
                      Mar 15, 2024
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                      Hi,
                      I noticed a transaction of INR 3, 136 on the 15th of March, 2024. I'm uncertain of what this charge is and why such an amount has been charged without any authorisation.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Bhargaviu
                        from Bengaluru, Karnataka
                        Mar 14, 2024
                        Mar 15, 2024
                        This thread was updated on Mar 15, 2024
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                        Resolved

                        Hello sir,

                        This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                        Kindly be informed that an amount of rs 826.00/- was deducted from my savings/salary account on 24th Feb 2024 under the name of depository charges Mar-2024

                        Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 826. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging. i want my money back please refund it.

                        Please do the needful as earliest.
                        Apr 17, 2024
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 15, 2024
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the charges details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          Sairam1987
                          Mar 14, 2024
                          Mar 18, 2024
                          This thread was updated on Mar 18, 2024
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                          Resolved

                          I am going through hard time due to health and personal issue and requested HDFC bank but no proper response for solution
                          Apr 19, 2024
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 18, 2024
                          HDFC Bank Customer Care's response
                          Hi Sairam,

                          We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay, Service Manager
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay, Service Manager
                          HDFC Bank Customer Assistance
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