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HDFC Bank Complaints & Reviews

2.9

Updated: Jul 8, 2026

Complaints 32958

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18422

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14536

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

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HDFC Bank reviews & complaints page 12

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I got my credit card bill today, to my utter shock and surprise, a charge of Rs 2583 was charges for accessing tue VIP lounge. My priority pass has already expired in june 2022, i
Did not visit airport since September 2021, then how can this charge of rs 2583. HDFC Bank is now following mal practices to fleece customers. Details of amount charged as follows:
Both are dated 22 August 2022:

PPLoungeFee 07052022...

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I applied for a credit card on 03/09/2022 for which I had to make a FD of about 10, 000 Rs. respectively. I have completed all the verification process needed for that. I was tracking the status everyday it was saying - "Your application is in process" its been 15 days I applied, but when I checked today it is saying -"Your application is declined". I am a salary account holder in HDFC bank and I applied for a card compatible with my salary....

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Address: HDFC Branch- Dhamtari, Chhattisgarh

I have asked an HDFC bank employee to convert my account from minor to Major and he said that it will done by evening but It has not been done so I went to HDFC Branch next day and ask the about it but he was saying that it will take more than 5 days but I need it within 2 days or within a day, they were very careless and providing very slow services.

It's a humble request to the head of the HDFC to take actions as soon as...

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I don't know how I am supposed to know about a welcome letter that has no tracking number and neither there is any communication for receiving it. I received a mail that the account is blocked due to undelivered welcome letter and for the last one week I am getting a reply from my home branch that the home verification is done and the account will be activated by the evening but no success so far...even today they told that the account is...

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Address: ludhiana

Dear Sir -- I am outside India and had requested OTP to be sent on my email rather than on mobile. I called up customer service and its still not done. Pls help me here get OTP on my email rather than mobile pls....

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My HDFC salary account has been blocked since 22nd July when I requested a change for my mailing address.

The HDFC personnel from Bavdhan area Pune Branch visited twice to do the verification. I even received confirmation letters twice that my address has changed. Still my account is blocked. The bank staff keeps saying it will be done in the next few days, but it's still blocked

All my payments are stuck.br...

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Dear Team,
I am trying to reset my netbanking password via option 2 (getting otp thru mobile and email)
But not receiving otp thru email.only getting registered email..also i would like to set atm pin no..not able to do all this..
Customer id 44334572
Thanku
Vijayalaksmi...

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Dear Team,
I have a HDFC Bank Saving Account from last 12 years and I used SBI ATM today for cash withdrawal of Rs. 10, 000. Transaction is showing success as Response code 0 in ATM Slip but I did not receive cash from ATM and same amount got debited from my account. Please can you revert this transaction.
find below details.
reference number from ATM slip:[protected]
Attached slip for your reference.
br...

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Address: New No 20, Lakshmipuram, Vadapalani,

I have been shocked and loss my amount of token advanced paid to seller for my land loan. since HDFC Home loan demanding to purchase higher premium Term loan, even after request to reduce premium i got reply as below.

Customer Service
To:
[protected]@yahoo.co.in

Tue, 23 Aug at 7:09 pm

Dear Mr. Sheriff,

Yes sir insurance is compulsory for your loan product type as it...

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I have opened a salary account 2 months back. I did video kyc, but it was somehow unsuccessful. Now my account is blocked. I am visiting HDFC branch but my issue is not resolved. They send the video kyc link but I am not receiving it. I am getting a mail stating my smart Salary account application is rejected. I have a large sum blocked in the account....

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2022
Dear team,
Hdfc bank has put on hold an amount of Rs.726 by mi revenue hold through gefu for no reason or may be misleading.
I request you to take initiative steps for refund my money. In this current crisis situation me and my family are are in no income stage, we don't have that economical condition for paying such unknown amounts without getting any information about it.
A/c type: salary zero a/c, times...

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Address: HDFC Bilekahalli, Bangalore

HDFC tried sending some letters to my address regarding the address change intimation it seems(as they claim so), but they havent rung my bell or called my number, but locked my account immediately without delivering it. I dont understand what kind of foolish action this is.

Now I am not able to use any services like netbanking, transactions, upi etc. I tried calling the customer care multiple times, but they are as useless...

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This is the second time this is occurring.
Rupees 1, 468 has been kept hold from my salary hdfc account for no reasons
First thing is that the account is a salary account thus there is no need for a minimum amount per month.
Last month the same issue happened and an officer from the bank called and informed that he'll revert it but nothing has happened.
I need an answer from the bank side.
It states...

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I want to convert my HDFC credit card bill into emi but as i login using my phine number and otp it show ‘Your request could not be processed, Please try again to continue.’
Befroe going to choose transaction page....

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My HDFC account has been locked from the past couple of days. I recently changed my address in my profile - after which I received the following message -

"The address change letter for HDFC Bank Customer ID x412 has been undelivered. Please visit your nearest bank branch urgently to avoid a block on your account."

And to my surprise this block has happened in spite of the fact that there was no attempt at delivering...

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From my account [protected], amount of Rs1166 have been gone on hold, its showing me as 'MIREVENUE HOLD THROUGH GEFU'. Please let me know for which transaction you have hold my Rs1166...

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Address: kasturba rd mahatma gandhi rd bengaluru, Bangalore, Karnataka

1. My credit card is showing a charge: Offus EMI, From April 2022 statement onwards.

The charges are as follows:
17/04/2022
Description: OFFUS EMI, PROCNG FEE, xxxxxxxxxx0798 (Ref# 09999999980417004253925) 199.00

18/04/2022
Description: OFFUS EMI, PRIN NB:01, xxxxxxxxxx0798 (Ref# 09999999980418003551327) 5363.75

18/04/2022
Description: OFFUS EMI, INT NBR:01, xxxxxxxxxx0798...

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I opened a Salary account in HDFC bank and I already completed my KYC to the nearest branch along with valid and original documents. And i raised a complaint also to
customerservices.[protected]@hdfcbank.com and they revert back that my KYC is pending but my KYC is completed and they sending me system generated and without finding why i haven't received my welcome kit.
I competed my KYC on 08/08/2022.
Branch HDFC outer ring...

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My HDFC Bank net banking is blocked for security reasons so then I cannot make any transactions. I have contacted my HDFC branch and also customer care but they cannot help me to get through this. kindly resolve this as soon as possible. My Ref number is [[protected]-[protected]] and my account no. is [[protected]]

Thanks
Abid khan...

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Address: HDFC BANK, SG ROAD, Near GNFC INFO TOWER,, S.G. ROAD, BODAKDEV,

Hello Team,

Today around 12 am, I tried to make a payment for my credit card. However, it came with an error and asked me to try again after a few minutes. Then I tried again and it came with the same error. But then I received an SMS stating that the payment got debited from my account towards the credit card bill. The payment went twice.

Here are my details-
Account Number[protected]
Branch-...

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