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HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 50%
Submit a Complaint
25046
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2486
down
1046
up
1007
down
572

Phone:
Phone:
up
988
down
485

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
50%
Complaints
25046
Pending
2020
Resolved
11861
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 12:00 am - 12:00 pm
Tue 12:00 am - 12:00 pm
Wed 12:00 am - 12:00 pm
Thu 12:00 am - 12:00 pm
Fri 12:00 am - 12:00 pm
Sat 12:00 am - 12:00 pm
Sun 12:00 am - 12:00 pm

HDFC Bank Complaints & Reviews

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HDFC Bank — Welcome kit not received

 Abhishek Singh Pathania on Jul 25, 2020
I opened my account on 6th of this month and its been 20 days i haven't got anything from hdfc..i was supposed to get my welcoming...
Complaint category Banks

HDFC Bank — i am complaining about my netsafe account and debit card blocked issue [Resolved]

 riteshbenjwal on Jul 25, 2020
I am ritesh benjwal from jammu. Recently i opened my regular savings account into my nearby hdfc bank with ifsc code : hdfc0009649...
Complaint category Banks

HDFC Bank — ACH Mandate registration

 Kaushik Raul on Jul 25, 2020
I have taken loan from HDFC bank. Last week I received a text stating that I need to complete my Mandate registration. I have...
Complaint category Loans

 Tiya Majumdar on Jul 24, 2020
Hi,
I received sms alert saying 999 spent via credit cardxxx7344 on hotstar 1436370 on 2020.7.24 at 23:26:06 without pin/otp.

I am diner's card holder for long - please stop this fraudulent activity, hotstar may have put it as recurrent.

Also refund my amount by raising a dispute - i have mailed you the details on this.

Thanks,
Uttiya basu majumdar

Complaint Status


[Jul 24, 2020] HDFC Bank customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Credit Cards

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     Kalai Selvi R on Jul 24, 2020
    Amount is getting deducted from my salary account with the following description (Nwd decchg 15-07-20 cardend[protected]mir[protected] and nwd decchg 15-07-20 cardend[protected]mir[protected] twice from my hdfc accounts. I havent even done any transaction over the last day.

    Cheq/ref no1: mir[protected]
    Cheq/ref no2:mir[protected]

    Please check and take necessary action

    Complaint Status


    [Jul 24, 2020] HDFC Bank customer support has been notified about the posted complaint.
    Complaint comments  Add a commentComplaint category Banks

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       rahul0203 on Jul 24, 2020
      I had purchased Apple iPhone 11 pro max on 2-3-2020 using my hdfc credit card i was told that i will receive my 7000₹ cash back within 120 days but I haven’t received it till now

      Complaint Status


      [Jul 24, 2020] HDFC Bank customer support has been notified about the posted complaint.
      Complaint comments  Add a commentComplaint category Credit Cards

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        HDFC Bank — Credit card not received but bill generated

         VipinSuthar on Jul 24, 2020
        Hello
        Recently i applied a hdfc credit card and that was approved. credit card dispatched and out of delivery from...
        Complaint category Credit Cards

        HDFC Bank — Purchased IPhone Through HDFC Credit Card did not received the cash back

         rsrajveer65 on Jul 24, 2020
        I have purchased iPhone XR 64 GB through HDFC Credit Card. I have been charged full amount at the time of payment through...
        Complaint category Credit Cards

         CNV on Jul 24, 2020
        I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0445 without my concern on date:14/07/2020. I am not interested about this one assist mfee service and don't want this membership. Also i haven, t received my card yet and the amount has been converted into emi with additional charges of +100 rs without my concern. So please cancel the membership and emi refund this debited amount.

        Regards,
        Chandan verma
        [protected], [protected]
        [protected]@gmail.com

        Complaint Status


        [Jul 24, 2020] HDFC Bank customer support has been notified about the posted complaint.
        Complaint comments  Add a commentComplaint category Credit Cards

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          I want to submit Complaint Positive Review Neutral Comment
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           Arshdeep Tandon on Jul 24, 2020
          This is to inform you that i am a credit card holder of your bank
          I had purchased an i phone from vijay sales in the month of november 2019 and the date was 26 november and i had been promised a cashback worth rs 10, 000 for the same which has not been received yet.
          So i would request you to please look into the same

          Regards

          Complaint Status


          [Jul 24, 2020] HDFC Bank customer support has been notified about the posted complaint.
          Complaint comments  Add a commentComplaint category Banks

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            I want to submit Complaint Positive Review Neutral Comment
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            HDFC Bank — mi revenue hold fund

             vijay.sughan on Jul 24, 2020
            The hdfc bank has put a hold on my funds of rupees 1767.23 as mi revenue hold through gefu, account details is
            Account...
            Complaint category Banks

             sandy296 on Jul 24, 2020
            I have a policy from hdfc life with policy no 21029181

            I have very bad experience with hdfc life insurance. I asked for "traditional" plan but they made a "ulip" plan policy. And on my policy dob is wrong. My dob is[protected] & you mentioned[protected]. No action taken for correction. You know better about premium difference of 7 years. Employees came to me for this policy and i asked for traditional policy plan (30, 000/-). But when i got e-document of my policy, i came to know this is ulip plan policy. I paid cheque of 50, 000/- to your employees with trust.

            30, 000/- for policy
            20, 000/- bank account opening

            As my dob is wrong and not corrected by them, i haven't continue my police as i have sent email to them but they have not taken any action also they haven't refund my money till date

            Please refund my money

            Complaint Status


            [Jul 24, 2020] HDFC Bank customer support has been notified about the posted complaint.
            waiting for the reply, its already very late, they havn't taken any action till now. Please do needful ASAP
            Complaint comments  Add a commentComplaint category Insurance

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              HDFC Bank — one assist cancellation is done... but refund not received.

               Teja Pati on Jul 24, 2020
              Hello.. Gud morning.. This is pati srikrishna.. One of the hdfc credit card holder... Xxxxxxxxxx0767 credit card no..in previous...
              Complaint comments  Comments  (1)Complaint category Credit Cards

              HDFC Bank — credit card not received

               ShashankJinda13 on Jul 24, 2020
              I applied for credit card online on 4th july 2020, it has been more than 21 days now, but they don't answer satisfactory....
              Complaint category Credit Cards

               ShashankJinda13 on Jul 24, 2020
              I applied for hdfc millenia credit card on 4th july, it has been more than 2 weeks but it shows credit card is still in process. They don't communicate whether card is approved or not. Even after meeting the eligibility criteria, they are not issuing me credit card, i complained through mail, twitter and facebook, but they only reply track it online. If i can track online, why would i contact you. They give standard response but don't issue credit card. They just do marketing for credit card

              Complaint Status


              [Jul 24, 2020] HDFC Bank customer support has been notified about the posted complaint.
              Complaint comments  Add a commentComplaint category Credit Cards

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                 chandrashekhar7779 on Jul 24, 2020
                Why my money is on hold i have a salary' account and which kind of charges you are taking


                Hold funds

                Complaint Status


                [Jul 24, 2020] HDFC Bank customer support has been notified about the posted complaint.
                Complaint comments  Add a commentComplaint category Unauthorized charges

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                   Chaitanya Dehadray on Jul 23, 2020
                  I had bought the iphone xr in the month of march 15th march 2020 using hdfc credit card and there was offer of 5000 cashback withing 120 days. I did not received yet though 120 days are over. Please check asap.

                  Complaint Status


                  [Jul 23, 2020] HDFC Bank customer support has been notified about the posted complaint.
                  Complaint comments  Add a commentComplaint category Credit Cards

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                    I want to submit Complaint Positive Review Neutral Comment
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                     Juneja_sarthak on Jul 23, 2020
                    I have applied for opening new account 1 month ago. And i haven't received my welcome kit. Kindly see to it and take required action

                    Complaint Status


                    [Jul 23, 2020] HDFC Bank customer support has been notified about the posted complaint.
                    Complaint comments  Add a commentComplaint category Other

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                      I want to submit Complaint Positive Review Neutral Comment
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                       Juneja_sarthak on Jul 23, 2020
                      I have applied to open new bank account on 23rd june, 2020.. Its been 1 month and i haven't received my welcome kit.

                      Complaint Status


                      [Jul 23, 2020] HDFC Bank customer support has been notified about the posted complaint.
                      Complaint comments  Add a commentComplaint category Other

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                         Step Forward Creations on Jul 23, 2020
                        Unnecessary amount was deducted from my credit card. I Want the full details


                        Unnecessary amount deducted

                        Complaint Status


                        [Jul 24, 2020] HDFC Bank customer support has been notified about the posted complaint.
                        Complaint comments  Add a commentComplaint category Credit Cards

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                          I want to submit Complaint Positive Review Neutral Comment
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