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HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 12

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S
SAHIL BHATIYA
Apr 4, 2024
Apr 5, 2024
This thread was updated on Apr 5, 2024
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Address: PRABHU COMPLEX, MEHSANA HIGHWAY 384002

My credit card is showing a charge: Offus EMI charges from November 2023:

The charges are as follows:

21/11/2023 OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999981121011323130) 991.23
21/11/2023 OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999981121011323114) 1, 212.29
21/11/2023 OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999981121011323122) 117.77
21/11/2023 OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999981121011323148) 67.86
21/11/2023 OFFUS EMI, INT NBR:02, [protected] (Ref# 09999999981121011323163) 25.57
21/11/2023 OFFUS EMI, PRIN NB:02, [protected] (Ref# 09999999981121011323155) 373.58
21/12/2023 OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999981221011220441) 54.65
21/12/2023 OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999981221011220433) 1, 004.44
21/12/2023 OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999981221011220466) 20.59
21/12/2023 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999981221011220482) 92.14
21/12/2023 OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999981221011220417) 1, 228.45
21/12/2023 OFFUS EMI, INT NBR:04, 0000...3027 (Ref# 09999999980221010724287) 48.61
21/02/2024 OFFUS EMI, PRIN NB:06, [protected] (Ref# 09999999980221010724212) 1, 261.43
21/02/2024 OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980221010724279) 343.26
21/03/2024 OFFUS EMI, INT NBR:07, [protected] (Ref# 09999999980321010826015) 51.81
21/03/2024 OFFUS EMI, INT NBR:06, [protected] (Ref# 09999999980321010826031) 13.93
21/03/2024 OFFUS EMI, INT NBR:06, [protected] (Ref# 09999999980321010826056) 5.25
21/03/2024 OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999980321010826072) 44.03
21/03/2024 OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999980321010826064) 347.84
21/03/2024 MER EMI, INT NBR:08, [protected] (Ref# 09999999980321010825991) 9.27
21/03/2024 OFFUS EMI, PRIN NB:06, [protected] (Ref# 09999999980321010826023) 1, 045.15
21/03/2024 OFFUS EMI, PRIN NB:07, [protected] (Ref# 09999999980321010826007) 1, 278.25
21/03/2024 OFFUS EMI, PRIN NB:06, [protected] (Ref# 09999999980321010826049) 393.87

What is this charge? I want this to be reversed.

2. I used to get the complete amount deducted on the 10th of every month against my credit card as I have put the payment option at autopay so HDFC automatically deducts my payment by the 10th day of every month. There is no point in delayed payment or something on which they are charging me.

I had always made the complete payment to HDFC and never opted for a minimum due payment. Then, How can such deceptive practice be carried out? I want these charges to be reversed asap.

here are the statements:
https://drive.google.com/drive/folders/1NW3GRinRJg6qxZVsc029Rt86hq0jy3uv?usp=sha...

Thanks and Best Regards

SAHIL BHATIYA
Phone: +91 [protected]
Email: [protected]@gmail.com
HDFC Bank customer support has been notified about the posted complaint.
Apr 05, 2024
Updated by SAHIL BHATIYA
The Total is 19, 221.84 of OFFUS EMI, which is a large amount.
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    H
    hdfc imps
    Apr 4, 2024
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    Address: kabiraj.subha@gmail,com

    Hi HDFC TEAM

    I did an IMPS transfer from hdfc to the Bank of India account but it has not been credited to the receiver account.

    I got a message that it's pending for received back's deposit/reversal but the money had been debited from the HDFC account and no status from the last 24 hrs. the received account didn't received till now

    there is no quick support in this case.

    how can I get a status and if needed reversal?

    thanks
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      mohitchanchal
      Apr 1, 2024
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      Hello,
      I am Mohit Sharma i buy hdfc bank fastag rs. 250 via paytm on 20 march 2024 & paytm order id is [protected]. Till date i am not received my hdfc fastag and also not received any information about dispatched status. I send many emails and phone calls to hdfc customer care support but every time foolish response received.
      Please send my fastag and send me shipping details immediately

      Regards

      Mohit Sharma
      HDFC Bank customer support has been notified about the posted complaint.
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        H
        Husain Mahdi
        from Mumbai, Maharashtra
        Apr 1, 2024
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        Address: Mumbai

        After availing the jumbo loan from HDFC bank git a message that your DD has been dispatched with UWEX Courier but you can't find this UWEX company over google if you google then you find a company with the same name but they say that they are not in tie up with HDFC bank and not delivering any HDFC Product

        I'm still waiting my DD to be delivered and unable to track the status as the UWEX courier dos not exist
        HDFC Bank customer support has been notified about the posted complaint.
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          H
          Harash2005
          Mar 29, 2024
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          Address: Pilani

          I just opened a bank account in HDFC bank in Pilani, Rajasthan branch, and just after 5 days, my account was blocked without any notice or reason.
          Its almost 1 and half months, and yet the account is blocked, whenever I go to bank, they ask me to wait for 1 more week and this has been going on for last 1 and half month.
          There is no proper reason why they blocked my account, and they are not giving me a proper resolution.
          HDFC bank was a reliable bank to me but now I just dont trust it anymore.
          Its more than 2 weeks after complaining to the branch manager, but no help.
          My email id : [protected]@gmail.com
          If possible, anyone help me.
          HDFC Bank customer support has been notified about the posted complaint.
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            M
            Mukund85
            from Gurugram, Haryana
            Mar 28, 2024
            Apr 3, 2024
            This thread was updated on Apr 3, 2024
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            Address: G99, UPPALS Society, Sector-99

            Dear HDFC Customer Care Team,

            I hope this email finds you well. I am writing to express my concern regarding the ACH debit return charges that have been deducted from my account without any prior notification. As a loyal member of HDFC Bank for the past 12-13 years, I believe it is essential to address this issue promptly.

            Details of the Issue:

            Account Number: [protected]
            Transaction Date: 21.03.2024 & 27.03.2024
            ACH Debit Return Charges: Rs. 5000/- (approx.)

            Lack of Communication: I was not informed about these charges beforehand, which has caused inconvenience.

            Request:

            Reversal of Charges: I kindly request the reversal of the ACH debit return charges.

            I appreciate your attention to this matter and look forward to a prompt resolution. If additional information is required, please feel free to contact me at [protected].

            Thank you for your assistance.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Our branch official Mr. Davesh Grover tried reaching you on your number, however your number was switched off. Our official Mr. Davesh Grover has emailed you dated April 03, 2024 and addressed your concern. Please refer your email inbox for further assistance.

            -Ajay, Service Manager
            HDFC Bank Customer Assistance
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              Y
              yograjkb
              from Belgaum, Karnataka
              Mar 23, 2024
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              Address: BELGAUM, KARNATAKA

              Respected sir/Mam,
              Myself is Mr. Yograj Kallappa Belkudkar. I was taken the HDFC LIFE INSURANCE agency code 00287901 in 2008. And it was terminated for non fulfillment of minimum business guarantee.
              But still my pan number AQUPB1153F is showing in IRDAI PAN LOOKUP.
              Kindly remove my pan number from IRDAI pan lookup.
              Kindly do the needful.

              Thanks & Regards,
              Yograj K B
              Mobile No- [protected]
              E-mail:- [protected]@gmail.com
              HDFC Bank customer support has been notified about the posted complaint.
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                P
                premsankarofficial
                from Trivandrum, Kerala
                Mar 22, 2024
                Mar 25, 2024
                This thread was updated on Mar 25, 2024
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                Address: Thiruvananthapuram, Kerala

                Hi,

                I just found out that an amount of ₹ 2114.14 was deducted from my account as of today.

                And what's with the insane deduction?! As i searched online, i see people with just 40 or 50 ₹ issues, but this is staright up 2k.!

                Ref. No. Mir[protected]. Dc intl pos txn markup+st[protected]mir[protected]

                Here are my account details:
                Account no: [protected]
                Name: Premsankar s
                Bank: hdfc bank ltd
                Ifsc code: hdfc001496

                And my no. Is: [protected], [protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Hi Prem,

                We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay, Service Manager
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                  N
                  Nicky_rao_99
                  Mar 22, 2024
                  Mar 25, 2024
                  This thread was updated on Mar 25, 2024
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                  Resolved

                  Hdfc personal loan account not showing

                  [protected] loan account not showing in my hdfc app. I have a saving account and took loan but it doesn't reflect in hdfc app. I need to pay emi of it and it doesn't pull up any details in any app like hdfc, paytm, phonepe, google pay and hence I need this to be updated.
                  In my netbanking app, it says no loan taken.
                  I have sent multiple emails but I haven't got any response yet. I need this to be fixed. I am not going to pay...
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                  T
                  tushar raman
                  Mar 21, 2024
                  Mar 21, 2024
                  This thread was updated on Mar 21, 2024
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                  Resolved

                  There is no debit in my account

                  Address: Ramnagar, Roorkee

                  I’m Tushar Raman user Id[protected]. There is no debit in my account [protected] because of short address since October 2023. I have submitted all documents regarding address in 18 November 2023 and address updated in 23 November 2023 . So, there is no reason behind for no debit in my account. My account is still on no Debit .I talked to customer care and they registered my complaint 3 times but there is no solution. Also they advised...
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                  S
                  Sanjew
                  from Jammu, Jammu and Kashmir
                  Mar 17, 2024
                  Mar 18, 2024
                  This thread was updated on Mar 18, 2024
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                  Aggregator offus emi

                  Address: PLOT NO 85 SECTOR NO 03,EWS COLONY LOWER ROOP NAGAR JAMMU,ROOP NAGAR,NEAR PARK,JAMMU,JAMMU AND KASHMIR-180013, Jammu, Jammu and Kashmir

                  I ordered a mobile on flipkart online on 6/03/2024 on emi from hdfc credit card for rs 16175.But on 07/03/2024 I cancelled my order on flipkart. The msg received was (the refund processed and will be credited by 13/03/2024)
                  On 11/03/2024 an amount of Rs 16175 was credited to my credit card with 3 emi option.mentioned as aggregator emi offus, for which I never applied.
                  I want to convey that I don't require such activities and...
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                  S
                  shm2905
                  from Mumbai, Maharashtra
                  Mar 17, 2024
                  Apr 7, 2024
                  This thread was updated on Apr 7, 2024
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                  Credit Card offus emi

                  I have purchased a product from Amazon for 3349 rupees. through HDFC credit card, 9-month EMI, But before it get delivered, i cancelled the order and got my refund back into my credit card
                  but my HDFC Offus EMI is still active. i spoke to HFDC as well to close this EMI, but they said you would have to pay.

                  loan number:[protected]
                  start date: 13th feb
                  amount: 3349
                  loan type : OFFUS EMIbr...
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                  A
                  Alisha Sengupta
                  Mar 17, 2024
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                  Account blocked due to non delivery of Address change letter

                  I changed my account address around almost 20 days ago and all of a sudden i got an email saying my account is blocked as the letter was undelivered, Everyone in my home is working individual. the courier person doesn't even call so that something can be arranged. And due to this, they have placed block into my account, This is absolutely ridiculous. It is my salary account and its connect to my auto debit payments, My UPI is connected with...
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                  9
                  9805911255
                  Mar 16, 2024
                  Mar 18, 2024
                  This thread was updated on Mar 18, 2024
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                  Address: Kotak Mahindra Bank, Vidyadhar Nagar Branch, Jaipur, Rajasthan.

                  Date: 29 June, 2023
                  I hold an account in HDFC bank. I entered a wrong UPI id while on a call with friend transferring money to him. I sent Rs.28, 800 (7000+21800) making two transaction on same id. Later when i realized mistake i informed HDFC bank very next day (29 June is holiday and customer care no. is not working). I also submitted these details multiple time on their online complaint portal and end up having multiple reference no. only. I have not even received a single call from HDFC bank till date regarding the matter. By frequent mailing i only got to know the payee bank account no. and IFSC code (not even the name of account holder). While HDFC bank also stated the transaction is complete the dependency of getting money back lies with the Payee bank only. The haven't received my money till now.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Hi,

                  We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Team MobileBanking
                  9805911255's [Complaint's author] reply, Mar 22, 2024
                  As already mentioned, i have done this multiple time. But of no use. Pls arrange a call back from the concerned team.
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                    A
                    aravind828282
                    Mar 15, 2024
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                    I'm complaining about .ach debit return charges

                    Hello sir,

                    I'm already paid my all loans and credit card bills, Then why you debit return charges taken from my account.
                    I need a clear clarification immediately....
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                    S
                    SanjanaManku
                    from Bengaluru, Karnataka
                    Mar 15, 2024
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                    Hi,
                    I noticed a transaction of INR 3, 136 on the 15th of March, 2024. I'm uncertain of what this charge is and why such an amount has been charged without any authorisation.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      B
                      Bhargaviu
                      from Bengaluru, Karnataka
                      Mar 14, 2024
                      Mar 15, 2024
                      This thread was updated on Mar 15, 2024
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                      Resolved

                      Hello sir,

                      This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                      Kindly be informed that an amount of rs 826.00/- was deducted from my savings/salary account on 24th Feb 2024 under the name of depository charges Mar-2024

                      Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 826. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging. i want my money back please refund it.

                      Please do the needful as earliest.
                      Apr 17, 2024
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 15, 2024
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the charges details for us to help you with the solution.

                      -Anay, Service Manager
                      HDFC Bank Customer Assistance
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                        S
                        Sairam1987
                        Mar 14, 2024
                        Mar 18, 2024
                        This thread was updated on Mar 18, 2024
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                        Resolved

                        I am going through hard time due to health and personal issue and requested HDFC bank but no proper response for solution
                        Apr 19, 2024
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 18, 2024
                        HDFC Bank Customer Care's response
                        Hi Sairam,

                        We understand the inconvenience. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay, Service Manager
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay, Service Manager
                        HDFC Bank Customer Assistance
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                          V
                          vikasrori
                          Mar 13, 2024
                          Mar 19, 2024
                          This thread was updated on Mar 19, 2024
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                          Resolved

                          Credit card data leak fraud

                          Address: Sirsa Haryana

                          I received my first-ever credit card from HDFC Bank four days ago with a limit of ₹110, 000. Yesterday, I received a call from someone claiming to be from HDFC Bank, asking to activate the card. Thinking it was a legitimate bank process, I followed the instructions provided, which included dialing a code (401) and a phone number. However, I later discovered that my phone was on call forwarding, preventing me from receiving calls. Upon informing...
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                          rajbad
                          from Nashik, Maharashtra
                          Mar 10, 2024
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                          While doig transfer on Google or Phonepe the error YC pops up...and not allowing transaction...please guide...telling me to contact my branch...I am traveling out of country...so help solve problem.
                          HDFC Bank customer support has been notified about the posted complaint.
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