[Resolved] HDFC Bank — hdfc bank si fail due to insuff bal

Catylp

from Bengaluru, Karnataka

Aug 31, 2019

Address: D.No 6, 2A Main, Ground Floor, Lakshmamma Layout,, Near New Baldwin School, Opp. Rashi Diabetes Center., 560043

Dear customer care,

Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

Kindly reply as soon as possible

Hdfc account details :
Account number : [protected]
Customer id : 67897563

Transaction details :
Reference number : mir[protected]
Narration : si fail due to insuff bal 280819-mir[protected]
Deducted date : 30 aug 2019
Amount : 236

I am waiting for reply.

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Oct 5, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2019

HDFC Bank Customer Care's response Dear Customer,

There is standing instruction in your account to deduct the amount from your account and transfer to your Kid's advantage account on a monthly basis. This standing instruction was returned due to insufficient funds, hence penalty has been charged to you. You may write to us at [protected]@hdfcbank.com for further clarification. Alternately you may contact your virtual relationship manager Mr. Gopinath V on [protected] or write to him at Gopinath.[protected]@Hdfcbank.Com

-Nadia
HDFC Bank Customer Assistance