HDFC Bank Complaints & Reviews

I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 13784 but once i cant maintains balance in account that time bounce my emi and bank charge me bounce charges with taxes and after one month they charge me 236 re for emi rtn charges what is this charges and what is related this charge without massage hdfc alway problem complaint service and we not choice for other bank sal account

Dear Sir,
Today i got HDFC Credit card Statement date[protected] which HDFC debited Rs.1399/- One Assist Membership Fee even i didnot subscribe One Assist but HDFC Bank debit the amount without given any message or any notification.
My credit card no. xxxxxxx0200

Please i am requesting here to Unsubscribe from my account and refund the same as soon as possible.

I had purchased an I phone from Poorvika mobile on 05 April 2019, using a HDFC card under the cash back offer. Till date the cashback is not received.
please look into this issue.
The HDFC website does not have an option to register a complaints for cash back claims.

thanks
Candida Preetham
[protected], [protected]

I hold a hdfc credit card and also a personal loan i was doing the minimum payment monthly basis without any skip and also paid my emi ofpl without any bounce. Last month i skipped a payment due to financial crisis and opted for debt management plan through single debt and advocate has send the communication to grievance department of hdfc bank on 29th july 2019. I have not received any reply on the mail. The same is communicated to recovery agents but harassment on calls is daily going. If this is the case then what is the use of debt management plan where even bank is not ready to help.

Accidentally made a payment towards hdfc policy premium twice. My policy nummer is 19515723. One is on 16.08.2019 and antoher one is 23.08.2019 by auto debit from my credit card. Please solve my problem and give my money return to my credit card. Please sir solve my issue. I am accidently paid sir. I am attached those recipt for reference purpose. Thanking you sir.

Hello, i live abroad and rarely visit delhi, india. I have a savings account with hdfc bank and a few days back i saw that my balance was in negative - rs. 11799.00 i was in delhi so i inquired in the branch and they said it will be reversed when you make the payment. I transferred rs. 57000/- in the account and yet the balance was deducted and i still see that rs. 11, 799 are held by hdfc bank and it says "mirevenue hold through gefu. br...

I had cancelled order on amazon and they have refunded money to my bank account which was debited from my debit card. I also received the sms stating that money has been refunded. But i haven't received my money in my bank account yet. I had a talk with amazon but they stated it is bank issue and i haven't been able to contact any customer care on this matter.

My hdfc account (Account number -[protected]) has been charged again and again with rs 629.08 and rs 893 after 5 days on account of "nter-brn cash chg incl gst 130819-mir[protected]"

Please refund back my money of rs 1522 and stop charging money again and again for unnecessary things.

A simply cash withdrawal has lead to charging of rs 1522. Please refund the money back to my account.

Kindly look into the issue and refund my money back.

Hi team,
I have been holding a hdfc credit card for last 2 months and hdfc has reported a high credit of inr 6309/- and an inr 26, 898/- to cibil and both the transactions are not in my credit statement.

As per hdfc, a “high-credit” is the single transaction with the highest amount since the card inception that will be reported to cibil despite you pay the amount or not. And i don’t have both these transactions.

This reporting has adversely affected my credit score and i have been chasing hdfc since the last 3 weeks without any resolution. This is despite escalating it to their senior team.

Would there be any other avenues through which i can resolve this?
Any help is much appreciated.

Thank you.
Rajesh

I got call from a paytm guy saying i have received a cashback of 700 for updating my kyc. I ignored the call and after few minutes the paytm balance which i had got nill. Later i got 10 otps from hdfc bank and a total of 90, 000 was deducted from my account. I have submitted the card holder dispute form along with the fir copy to the main branch. Please let me know when i ll get my refund back.

Hi, I don't know what the hdfc bank is doing with my account this is second time when bank deducted 345 rupees times (Total=1056) this "amb chrg incl gst for may2019-mir[protected]" i dont know why they are having problem with my account. I am totally fed up with this.
I want my money back. This is second time when bank deducted amount from my account without providing any information to me. This deduction is made on 8 Aug 2019 (two...

I have been a customer from last 10yrs with hdfc bank, in recent times i am not able to pay my credit card dues on time due to some financial constraints. Though i am paying the dues i am running 1 month behind.. Your 3rd party collections team from kanjurmarg.. Dipti and others calls me up 30times in a day or to my ex wife harassing her though it has been informed we are not together. They call up abuse me and her stating bank has asked them to do so due to my delinquent payment terms. Language used “ paise nahi hai isliye wife left, aukat nahi hai, police complaint karna hai kar jake etc, tu chor hai payment karne ka intention nahi hai etc ” is this your service for customers who stick to your bank or you guys are giving me free services and not charging me interest, late payment, over limit etc.. So i have bear it. Kindly look into this before i file a legal complaint and stop making your payments.

I am not getting otp after update the register mobile number throug atm but i got msz from bank your mobile num was updated with in 2 days i got the message i m getting otp through email by not for mobile number is it come to previous number or what i am not getting why it's not getting otp aslo i got the msz from the hdfc bank. Please help me out to solve the issue

Collection agent surjit prajapati threatened me on phone to pay the minimum due as i said to him i dont have money currently as we have spend around 12 to 15 lac in my dad hospitalization and i said to him i will payment the complete amount by 30th august when i will receive my salary but he is insisting to pay minimum amount of 1500 when i said we going through the mental trauma as my dad is still in hospital and he used very abusive language

Name: surji prajapati
Mob no [protected]

Dear hdfc bank,

Please see the attachment so that you can understand my concern.

@phonepe

I have already word with today your agent from my alternative number [protected] and he did not try to talked with with his team leader why don't know??? And day after before also word with executive support but they are not gave any such information, however i've facing lots of issued. What should i do???

Also he saying there are no senior are available, right now, please call back tomorrow. What is this, this is right way to talked with valuable customer???

I'm still having the concern and the solution which we have proposed is not at all best possible solution from your end. Looking for your response on this, please. Help me with some sort of assistance in reducing cost at least as i cannot wait longer. I have been communicating the same thing to you from the day one that the product is not tempered by anyone. It is a product quality issue. I have been even informed that there will be another engineer coming for the inspection but this has still not done.

I'm happy to escalate it. Can you help with the concern team contact details at least? I'm not getting any proper response from your team.. There are so much of ambiguity in conversation. As stated earlier i have never faced any issues with my other phonepe product. You should be understanding my concern and should be helping me instead of sending the same emails all the time. I'm fade up with the same response all time. What is the best possible solution according to phonepe management. Can you please share that in email. Please do not add any unnecessary statements in it as i know you do not value your customer. I just don't want to talk about phonepe anymore.

Note: — here am sharing my bitter experience with phonepe, to create awareness
About the fraudulent works done by total phonepe team. Please escalated
This matter to senior person as well as audit this call from the internal
And external quality department and waiting for your resolution.

*!*such is the pathetic situation!*

*it's a totally miss managed service that phonepe is giving services also
Totally unsatisfied with the service. I should say these organizations are
Charging money on a regular basis for not giving any facility, they are not
Cooperative. The charges for every damn thing and they are cheating the
Employees, organizations because they don"t think about the customer and
They, are only worried about their quarterly profit.*

Where is the proof that my case has been escalated? I am really struggling
Hard to write up decent words in my email. Because i just see that you guys
Continuously don't give any damn to my request. And from the very
Beginning, i am telling you that you guys are pathetic and *highly
Unprofessional phonepe service team*. I am trying to find my way to
Complain about you in public forum nothing more else.

*what i am looking for against my complaint???*

1. *i would like to file my extreme dissatisfaction with the phonepe
Service. *
2. *what a beautiful solution! *
3. *phonepe management can you please tell me???*

I m still suffering to get the resolution on this. On phonepe side, they
Are providing me daily a new resolution date and ultimately failed to get
Me any information on this. Now it’s a peak of testing my patience level.

*i am writing this email to you regarding your false commitment with phonepe all senior due to logistic issued and i want to full compensation,
Nothing more else. *

In the end, just requesting you to please expedite my concern so that i can
Get some sort of respite.

*my complaints against phonepe team:*
1. Failed to deliver the product within the committed time while placing
The order.
2. Lack of service even after getting 100% money from the customer.
3. The customer was treated in an arrogant way by phonepe executives.

*kindly do needful immediately and as soon as possible and take action
Nothing more else also will be should give best services of valuable
Customer.*

Please escalated this matter to concern department and as soon as possible refund my money as a goodwill gesture and com also nothing more else.

No one can take action on same. Please escalated this matter to concern department and as soon as possible call back my number before 1pm.

Regard’s
Sanjoy khatua

[protected]
[protected]
Sent from samsung j7 smart phone

I received multiple calls purported to be from hdfc life insurance that i had bought a policy no: 23485359 on 23 march 2013 and that i had paid a single premium of rs. 1, 00, 000/- ever since. Since no other premium was paid the policy had been terminated.

Then i received a call from one manish chauhan phone no +91 [protected] telling me that if i bought another policy from hdfc life at an annual premium of rs. 1, 00, 000/- the benefits under the terminated policy could be transferred to the new policy after 90 days.

So, he made me buy another policy online through hdfc site. My credentials and a cancelled cheque were submitted by scanning and sending online, while purchasing the new policy. Luckily, it appears the new policy appears to be genuine. I am able to log on to it and get the details through hdfc life on line chat.

90 days have since elapsed, but no benefit from the old policy have been transferred to the recently bought policy.

I tried checking for the old policy no 23485359 from the site as well as from the branch office of hdfc life. I was categorically told that the said policy did not exist and that this policy no was invalid.
The number given by manish chauhan i. E. +91 [protected] can not be contacted.

Manish chauhan has defrauded my by selling a new policy by luring to transfer the benefits from a policy which was non-existent.

Upon checking the net, i found that manish chauhan has committed the similar fraud with many and has duped several people with this modus operendi.

I have purchased samsung 55nu7100 led smart tv from great eastern company, raja park branch jaipur (Raj) on dated 06.11.18 and the tv was received on 7.11.2018. Hdfc bank desk at great eastern office financed the tv with the offer that rs 9300 cashback will be credited into my account within 90 days. Despite all my 6 installment amount paid & regular pursuing of matter with hdfc officials, samsung dealers & great eastern persons, the cash back has not been credited into my account. I have launched complaint through hdfc bank help line no [protected] on dated 25th july 2019 also vide complaint no mumc-[protected]. I was told that amount will be credited in 7 working days. Although the same was denied stating that the loan was cleared by head office and the officer was valid upto 11.11.2018. It a clear case of fraud advertisement and practice by a reputed bank like hdfc. Pl help in rectifying the matter & provide the cash back amount as per offer. Rajeev jain

I have purchased samsung 55nu7100 led smart tv from great eastern company, raja park branch jaipur (Raj) on dated 06.11.18 and the tv was received on 7.11.2018. Hdfc bank desk at great eastern office financed the tv with the offer that rs 9300 cashback will be credited into my account within 90 days. Despite all my 6 installment amount paid & regular pursuing of matter with hdfc officials, samsung dealers & great eastern persons, the cash back has not been credited into my account. I have launched complaint through hdfc bank help line no [protected] on dated 25th july 2018 also vide complaint no mumc-[protected]. I was told that amount will be credited in 7 working days. Although the same was denied stating that the loan was cleared by head office and the officer was valid upto 11.11.2018. It a clear case of fraud advertisement and practice by a reputed bank like hdfc. Pl help in rectifying the matter & provide the cash back amount as per offer. Rajeev jain

Account/customer id: 65160580
Registered contact details/email id: [protected]/ [protected]@gmail.com

Hi, i have salary account in hdfc 2 years back when i was working at that time. After that i changed company after few months i noticed that bank is charging me for non-maintenance because they didn't consider that company's salary. So then i changed account as per that company.
Now i want to use hdfc account. But my hdfc existed old salary account showing -6369.56 balance.
I filed complaint against that and then hdfc bank representative called me and we had discussion that we can close this account otherwise start it again from scratch. For that he asked me to come to satara on 16th august to meet up with manager. Once i went there, i had discussion with couple of people including manager but they aren’t agree to make it 0 or close it. They want me pay whole amount.
I even tried conveying them rbi rules regarding saving account. But they are not ready to agree, this is ridiculous.
No negative balances in savings accounts: rbi
According to the rbi, if any bank continues to debit charges on a savings account creating a negative balance, customers can approach the banking ombudsman.
https://economictimes.indiatimes.com/news/economy/finance/no-negative-balances-i...⇄
In response to an email sent by toi, hdfc banknse -0.08 % said it “does not allow the balance in a savings account to go negative due to imposition of charges for non-maintenance of minimum balance“. The statement added that there are no charges for reactivation of the account in future. Axis banknse 1.88 % said that it does not accumulate charges for non-maintenance of balance. An icici banknse 0.40 % spokesperson also said that it does not create negative balances in savings accounts

What hdfc said in response to that rule 3 years ago and what they are doing is something else.
I don’t understand why so much of gap when it comes to execution of this rule?

Dear
Hdfc team
The last balance on my hdfc saving account was 113 rs.
Now showing -123 rs and 123 rs hold by bank.
No withdrawal was done by me but in mini statement it is showing 113 rs withdrawal.
My complaints is how can a bank deduct money without any notice and put a amount hold on a customer.

Fyi
Malaya ranjan das
Ac no [protected]