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HDFC Bank Complaints & Reviews

2.9
Updated: Feb 20, 2026
Complaints 32944
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HDFC Bank reviews & complaints page 662

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H
hdfcemployee
from New Delhi, Delhi
Aug 30, 2019
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Address: Trade Globe, J. B. Nagar, Andheri East, Andheri Kurla Road, Mumbai

I am working in this company, andheri branch since so long and have served this company sincerely. I would like to make a complaint of nandkishore purohit head - digital strategy & analytics, hr department people and in fact few more people who harras their employees, scream on them badly.

Kanjur marg or andheri or their other branches, hdfc securities have hired those employees who have no knowledge. Fake commitment, behavior like an uneducated person.

After this i will make a complaint of head - digital strategy & analytics mr. Nandkishore in women cell regarding harrasment and cream in front of other employees
HDFC Securities customer support has been notified about the posted complaint.
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    Rishivandhiya
    from Chennai, Tamil Nadu
    Aug 30, 2019
    Resolved
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    Resolved

    Address: 61 Ganapathy nagar ,semmemnchery, Chennai, Tamil Nadu, 600119

    I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 9234 without my concern on date:22/08/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

    Name :rishivandhiya t
    Credit card number ending :- 9234
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Rishivandhiya,

    Greetings from OneAssist!!!

    We regret any inconvenience caused to you.

    We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

    Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

    Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

    Looking forward to hear from you.

    Regards

    Team OneAssist
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      N
      navaneeth narayan
      from Mumbai, Maharashtra
      Aug 29, 2019
      Resolved
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      Resolved

      Address: Prathipala , No 37 ,Fort D street ,kalasipalya, 560002

      Hi team,

      I have beend cheated by fraud on 23/08/2019 on un athorised transaction for amount of 88, 500. When was in office meeting. I was not knowing still i got a call from risk management team,
      Can you please investigate on this case. From one week i am waiting and trying to contact right person, but no use no one is helping me and resloving me to fix this issue
      Oct 4, 2019
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 30, 2019
      HDFC Bank Customer Care's response
      "Dear Customer,

      We have reviewed your comments and request you to send us the duly filled and signed form which is available in our web site under the following path to cc.[protected]@hdfcbank.com to enable us do the needful.
      Forms Center > Credit Cards > Cardholder Dispute Form

      -Anay
      HDFC Bank Customer Assistance"
      Verified Support
      Aug 30, 2019
      HDFC Bank Customer Care's response
      Dear Customer,

      We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id in15 working days. The reference number for this interaction is[protected]

      -Nadia
      HDFC Bank Customer Assistance
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        R
        Roohi Farha
        from Delhi, Delhi
        Aug 29, 2019
        Resolved
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        Resolved

        Address: anam enclave layout,thanisandra ,near elements mall, 560077

        My name is roohi farha and m holding credit card from 5 yrs. They called me and said my due us 2200. I have transfer 1900 immediately. They this ppl are calling me back to back and asking me to pay 250 rupees more. For that they are telling me that legal action will be taken, we will send executive to your place and all nonsense. I told them i will be closing my card soon and will visit my branch asap. But they didn't understand. Felt really very bad. Will never take ant hdfc card or anything related
        Oct 2, 2019
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 29, 2019
        HDFC Bank Customer Care's response
        Dear Customer,

        We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 67268002 for further assistance in this regard.

        -Anay
        HDFC Bank Customer Assistance
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          V
          Venkatamithun
          from Hyderabad, Telangana
          Aug 29, 2019
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          Hi,

          I have applied a fastag for my vehicle on[protected] after the payment details i have not received any hfr number nor my application. I have called the customer care and they said to forward the issue through mail to fastag. [protected]@insolutionsglobal.com i have forwarded the mail 3 times but did not get any reply.

          After forwarding the mail i called the customer care they said that we have received your mail and revert you back shortly. When i called them again they said that we have not received your mail.

          Look on to this issue and revert me back asap.
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 29, 2019
          HDFC Bank Customer Care's response
          Dear Customer,

          I request you to share your complete concern, Vehicle Registration Number, Fastag Reference Number and registered contact details to [protected]@hdfcbank.com with Ref ID- TTU[protected] in the subject line. Will assist you better.

          -Bejoy
          HDFC Bank Customer Assistance
          Sep 03, 2019
          Updated by Venkatamithun
          Hi,

          Some fields in your comment shows protected how to view them
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            B
            Bald
            from Chandigarh, Chandigarh
            Aug 29, 2019
            Resolved
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            Resolved

            Address: H NO 16 WARD NO 47 SANT FATEH, SINGH NGR MODEL TOWN, Ludhiana, Punjab, 141002

            Cancellation of one assist membership
            I am a hdfc bank credit card holder. The bank has auto debited rs.1899/- from my credit card number ending with6069 without my concern on date:22/10/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

            Oneassist relationship number : [protected]
            Name :- baldev singh
            Mobile no. :-[protected]
            Oct 7, 2019
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 29, 2019
            HDFC Bank Customer Care's response
            Dear Customer,

            We have reviewed your comments expressed and request you to contact One Assist directly in the Toll-free numbers as mentioned below and our Phone Banking Officers will be glad to assist you on cancellation. Alternate No.[protected] or write to [protected]@oneassist.in

            -Anay
            HDFC Bank Customer Assistance
            Dear Baldev,

            Greetings from OneAssist!!!

            We regret any inconvenience caused to you.

            We are unable to locate your account, as the mobile number given is protected. Hence, request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

            Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

            Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

            Looking forward to hear from you.

            Regards

            Team OneAssist
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              N
              Niranter Sitaram Sharma
              from Chandigarh, Chandigarh
              Aug 29, 2019
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              Address: KPL COLONY, 144529

              Ancellation of one assist membership

              I am a hdfc bank credit card holder. The bank has updated my account and has asked for a payment of rs. 1899/- for one assist membership from my credit card number ending with 8350 without my concern and even insisting that we do not want it. This is the 2nd year happening with me. I am not at all interested in this service and don't want this membership any more. So cancel the membership and refund this debited amount.

              Oneassist relationship number : 2573921
              Name :- niranter sitaram sharma
              Mobile no. :- [protected]/[protected]
              Credit card number ending :- 8350
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Niranter,

              Greetings from OneAssist!!!

              We are sorry to see you go.

              We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

              We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

              Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

              We appreciate your patience in the interim.

              Regards

              Team OneAssist
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                S
                Saketh Chowdary
                from Lucknow, Uttar Pradesh
                Aug 29, 2019
                Resolved
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                Resolved

                Address: 524401

                Hi, i have salary account in hdfc 3 years back when i was working at that time. After that i changed company & they provided other bank account. My hdfc exsisted old salary account showing -2500 balance.
                The bank converts my salary account converted into savings account & charged monthly.. Now its 2500 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.

                Plz juistice to me. 2500 is huge amount to me. What is the solution?
                What is the action will take against this bank.
                Oct 1, 2019
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Aug 29, 2019
                Updated by Saketh Chowdary
                last month i raised a complaint. but the issue is not solved yet. but in your status it is showing solved.
                HDFC tada branch manager is not mailing me the closure form
                Verified Support
                Aug 29, 2019
                HDFC Bank Customer Care's response
                Dear customer,

                We would like to inform you that there is an outstanding charge [AMB, Insta alert etc...] on your account to be recovered.

                Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

                For further assistance on your outstanding charges, we request you to visit your account branch.

                -Nadia
                HDFC Bank Customer Assistance
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                  A
                  amegh
                  from Indore, Madhya Pradesh
                  Aug 29, 2019
                  Resolved
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                  Resolved

                  inter-brn-cash - chg incl gst. (deduct amount without my knowledge)

                  Address: rajjmohalla branch HDFC BANK indore, Indore, Madhya Pradesh

                  Dear hdfc bank

                  This is to inform you that i am the customer of rajjmohalla branch indore.

                  I dont have any contact with you and not getting any revert on my mail from your side

                  I have an salaried account n saving account in hdfc bank

                  When i checked my account statement, i see a transaction of 2330rs deducted from my bank account with the name of inter-brn-cash - chg incl gst.
                  br...
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                  A
                  Arun Kumar ct
                  from Mumbai, Maharashtra
                  Aug 29, 2019
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                  Address: 560068

                  Hi team i received a msg from hdfc bank stating mandate reference number issued to asish security private limited 15000 rupees

                  I haven't given any mandate reference kindly resolve my issue please

                  My number- [protected]
                  Customer I'd[protected]
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                    A
                    anilvish007
                    from Mumbai, Maharashtra
                    Aug 29, 2019
                    Resolved
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                    Resolved

                    Dear bank,

                    On 28 aug, amount 590 is deducted from my account. Ref no is mir[protected]. Without any notification or prior intimation hdfc bank deducted the balance of 590 from my account.
                    It happen first time with me.
                    Please why you people deduct the balance before any intimation.
                    Please refund the amount as soon as possible and the quick action.

                    Thank

                    Anil
                    Oct 1, 2019
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 29, 2019
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I request you to share your complete concern, account/customer Id and registered contact details along with the details of the charges to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                    -Anay
                    HDFC Bank Customer Assistance
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                      S
                      Saanjuli Rathi
                      from Mumbai, Maharashtra
                      Aug 28, 2019
                      Resolved
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                      Resolved

                      Hi I had used my HDFC card to order using Zomato on 16 may where there was an offer on HDFC card according to which there will be 150 cashback within 90 days but still I haven't get any money or any reply .
                      I contact with Zomato but they said me to contact with the bank..
                      Can you let me know the correct person to contact as soon as possible or check at your end
                      Oct 1, 2019
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 28, 2019
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I request you to share your complete concern, account number/card number and registered contact details along with the offer details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                      -Bejoy
                      HDFC Bank Customer Assistance
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                        O
                        omkar khalapurkar
                        from Mumbai, Maharashtra
                        Aug 28, 2019
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                        Address: Thane, Maharashtra, 401303

                        Dear Hdfc team

                        Dear Applicant Your HDFC Bank Credit Card App ref no 19H[protected]W1 is approved in principle subject to Internal Checks. 16-08-19

                        We have completed processing your HDFCBank CreditCard App 19H[protected]W1. It's Received 22-07-19 this sms

                        I am checking status of my Hdfc credit card it was showing declined Why I need reason.. And l need SMS also and email also.. As soon as possible
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Vignesh Venkatakumar
                          from Chennai, Tamil Nadu
                          Aug 28, 2019
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600042

                          My hdfc credit card expired on june 2019 and new card was sent to my old office address and it got returned because i dont work there anymore.

                          Also i send the address change request letter to tiruvanmiyur branch for credit card. No reply at all (Its been a month)

                          My blue dart awb : # [protected]

                          Please contact me
                          Mo. [protected]
                          Email : [protected]@gmail.com
                          Sep 29, 2019
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 29, 2019
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We note that as on date we are not in receipt of the change of address form. To change the contact detail in your credit card account we request you to send completed change of contact detail form to our mailing address. You can download the form from the below link along with any one of the Self Attested Proof like Passport/Driving License/Voters ID. Please send the completed form to our mailing address mentioned below HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 041.

                          -Nadia
                          HDFC Bank Customer Assistance
                          HDFC bank is most fraud bank it cut money from my account almost everyday, I was shocked when I have seen my bank account amount in minus. They cut my amount last month on the name of MIR and now everyday on the name of returning of fund sometimes 590 rs, some times 251. And now I am having -928 rs in my account that is very shocking.
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                            Kunnjan Sonii
                            from Mumbai, Maharashtra
                            Aug 28, 2019
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                            Address: 400092

                            Dear Sir/Ma’am,

                            I have been lately harassed by a collection representative name called suraj and I another lady from personal loan department. Firstly they threaten me to pay ( you can listen to the monitored calls) they call me atleast 20-25 times a day... even after telling them that I am unemployed and I will make the payment next month. If I don’t answer their calls they call me from their personal mobile number and asks me to make the payment of this is how it’s going to be I wouldn’t be thinking twice before filling a law suit. It’s a request to please look into this matter
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              srdevendra
                              from Delhi, Delhi
                              Aug 28, 2019
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                              Address: Plot No. TZ-2 & 2A, Sector Tech Zone, Yamuna Expressway, Greater Noida, Uttar Pradesh, Gautam Buddh Nagar, Uttar Pradesh, 201308

                              I am Devendra Singh and my contact no is +91 [protected]
                              I am very disappointed to write this mail on behalf of my hdfc personal banker "Prerna monga" her no is [protected] and also on behalf of costumer service support provided by HDFC bank. Very sadly to tell I spoke only one or two times with my personal banker ("Prerna Monga") regarding my debit card issue but she doesn't able to solve my issue and after that she did't pick my call as I call many times on the same no provided by hdfc bank.

                              Thanks
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Sahil Gumber
                                from Gurgaon, Haryana
                                Aug 28, 2019
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                                Address: New Delhi, Delhi, 110058

                                I have been getting messages from collections agents from HDFC after failing to miss 1 minimum payment and and the second bill is now due for 31st august.

                                They are constantly messaging me and i have told them that i will clear the minimum due as per the latest bill by 31st august and they are still messaging me 3-4 times a day.

                                I kept on telling them that I am waiting for some money to come in but the kept on sating that we will call on the alternate number and will also reach up to my office.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  jenjesus
                                  from Pune, Maharashtra
                                  Aug 28, 2019
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                                  Due to some personal reasons, I was one month overdue of my personal loan EMI. I told them I will clear all the dues by 3rd September because I will be paid by that date. Still, this lady Mamta sent few people to my house to create a ruckus and on the call, she started bad mouthing me. I am wondering how HDFC can share our personal details with these scoundrels and let them harass us. This has caused mental harassment to me and my family. I need immediate intervention in this regard.
                                  Thanks.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Vimaln15
                                    from Nagpur, Maharashtra
                                    Aug 28, 2019
                                    Resolved
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                                    Resolved

                                    Address: EVERSHINE CITY, VASAI(east), Thane, Maharashtra, 401208

                                    I am vimal nair, i wanted to inform the hdfc bank that i will be lodging a complaint in the police department for harrassment. They are harrassing my mom, when she's alone they come and stand at the door.. According to the annexure they are not following the rules, they crossed all the limits my mother is a asthmatic patient... They just don't bother...
                                    Oct 7, 2019
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 29, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/02 for any queries in this regard.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Verified Support
                                    Aug 29, 2019
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    With regard to your credit card, we request you to contact our Debt manager at[protected]/33016802.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Amount will be debted but atm machine is not dispensed amount.
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                                      Chandaas
                                      from Noida, Uttar Pradesh
                                      Aug 28, 2019
                                      Resolved
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                                      Resolved

                                      Address: 411048

                                      I could not pay my emi's, cos my dad never told that it was not paid and i got calls about it after a year. Now the collection agency got my fiancee's number from facebook and are harrassing him. I am a victim of depression and the people from the agency keep harrassing me. I have told them i will start paying my emi till i finish paying the loan amount but they are not ready to listen to it. I have also asked about my settlement amount to check if i can pay any percentage and close but they do not agree for that either. I have my marriage in december but again they want me to clear the principal amount and that is 1, 60, 000. Please help me in getting a settlement amount so that i can check for the money from someone and stop the harrassment calls. They are impacting my mental health and i get panic attacks for no reason. I get suicidal thoughts again and again. Please help me. I am ready to pay the emi's till i clear the principal amount. The collection agency has mentioned that they will do something. And i am scared. I stay alone in pune and now i am worried about being there cos last time also there were people at my residence asking about me and they did not look like any bank people. They mentioned they were from hdfc bank. The collection agency is asking me to pay the emi asap as they have their targets to be met. And they keep calling me and my fiancee for this. It's an abuse. Please help.
                                      Oct 11, 2019
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Aug 28, 2019
                                      Updated by Chandaas
                                      I have all the calls recorded and also the conversations recoreded
                                      Verified Support
                                      Aug 28, 2019
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      I request you to share your complete concern, loan account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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