HDFC Bank — HDFC Bank unable to transfer money through IMPS

Address:

E-1/57, ARERA COLONY, SCHEME OF CAPITAL PROJECT, BHOPAL, MADHYA PRADESH 462016

My account number : [protected]
Three months before I have opened new savings account in HDFC bank.
Unable to transfer money from HDFC to other account using IMPS.
My money has been blocked not able to do anything.
Tried calling customer care many times, all they are telling is everything from their side is fine .
Even wrote multiple mails
Not statisfied with the customer support at all.

This is the worst service of any bank I have used .
Imagine having this issue when there is an emergency.
Customer service is not giving real solution

I am getting the following message when doing IMPS :
We regret to inform you that we could not complete your transaction. For more details, please contact your nearest HDFC Bank Branch, or our PhoneBanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...⇄

I am getting this error when doing UPI transaction:
Payment declined : try another bank account or call your bank

Thinking of closing my account in HDFC.
This is harassment