HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 55%
Submit a Complaint
16344
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2251
down
930
up
924
down
520

Phone:
Phone:
up
903
down
433

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
55%
Complaints
16344
Pending
1724
Resolved
8475
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (2212)

HDFC Bank Complaints & Reviews

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Hdfc Bank — my account debited amount two time and reference no both [Resolved]

 Shrushti 123 on May 28, 2018
Dear sir,

26 on date i am booking travel ticket gobigo.com, but morning 10.49 transfer amount 1845 gobigo 1156659 and no ticket book. But at 12 pm new login and barde travel ticket book gobigo.com site, and ticket confirmation and my account debit 1845. Oo same reference no gobigo 1159959, actually 3 ticket i am booking and debited amount my account two time and both transfer reference no.1159959, pls. Transfers my extra amount

Thanks & regards.
Arun oulkar...
Complaint comments  Read comments Complaint category Travel & Vacations

Hdfc Bank — did not receive cashback on tanishq offer [Resolved]

 kriti harlalka on May 28, 2018
Where is my cashback? i have availed the offer on tanishq on 8th dec, amount spent was 83k, but as promised the bank has not initiated the cashback i dont expect such pathetic service from a leading national bank.
The customer care services are pathetic as its banking system. i have called multiple numbers and none of them are accepting that they are customer care.
i should close my account with HDFC as it is providing me no service and not keeping promises. I am hugely disappointed...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — escalation against floor supervisor - rahul nimbalkar [Resolved]

 sangeetarai on May 28, 2018
I spoke with one of the floor supervisors rahul nimbalkar, employee id r8315, regarding delivery of my credit card. This is to bring in to your notice that he is rude, unapologetic and absolutely absurd.

I had called hdfc to put a request and have the card delivered to one of my colleagues at the regestered address as my dad is hospitalised and have no one with me. I am in need of the card as i would be using it for my dad's treatment. I understand that an authorization letter is required for this and i am ready to send the authorization letter and the required ids to my colleague...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — close my saving account [Resolved]

 jatinlalcheta on May 28, 2018
I have requested hdfc account close application before 4 months (In january) in vasna, bhattha branch (Near ankur school).

But yet my account was not close.
So, i have going in prahaladnagar branch and customer desk executive emailed to bhattha branch.
Bhattha brnach manger mr. Jigar called me and tell that i didn't get your application. You need to proof acknowledge to me, so i have close account. But customer desk executive didn't get any acknowledge to me. So how can i proof that i have given application to close account.
Mr. Jigar told very rudely. Jigar's...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — regarding the deduction of 2000 rs. [Resolved]

 [email protected] on May 28, 2018
On[protected] rs. Were deducted from my account. I want to know the details of this deduction and i also want to know the proceedings to get my money back. For any type of query contact me on my no.[protected] my email [protected]@gmail.com i want to know the details of deduction as soon as possible. First deduction was on[protected] and the second deduction happened today....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — put wrong charges... make own money through customers [Resolved]

 Isha Raghav on May 28, 2018
Hello,,

Very surprisingly to say hdfc put wrong charges on customers. Very nonsense!!!

Sorry to say hdfc empolyess did'nt doing their responsibility rightly. They don't send email statement of credit card and put late fee.. When i complaint this they revert my charges after that they put finance charges. What they think customers are fool or else

I have to say everyone don't take their any facilities either credit card or any other. Have complaint 3 times through customer care call. But they also try to make me fool. Very nonse!!!

Revert...
Complaint comments  Read comments Complaint category Other

Hdfc Bank — credit card [Resolved]

 Zak Ahmed on May 28, 2018
Hello i am an credit card holder of your financial institute. I am extremely unhappy about a few things.
Firstly i am glad that hdfc trusted me and gave me an oppturnity to bank with you, however now its a bit unhappy experiance for me, my father has been hospitalised anf i am unable to arrange funds as i do not have a job, i am getting indecent calls asking to pay to which i understand they are doing their jobs however its in a very bad way they are doing there jobs.
Secondly i am trying to come up with a payment plan to pay off the card and seek closure for good without any bad or...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — regarding refund of online transaction [Resolved]

 Rockingchair on May 28, 2018
Made an online transaction on friday evening which was debitted from my account, but resulted in a failed transaction. The amount was a large sum and is needed to urgently book flight tickets.

I have been trying to contact customer care all day to no avail. The merchant has reported a declined transaction and have sent a mail regarding the same. The bank is absolutely unresponsive, if this issue is not resolved, i shall be forthwith sueing the bank....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — personal loan [Resolved]

 Dhananjay Yarragogu on May 28, 2018
Hello sir i am dhananjay i have taken 3.10 lakhs loan on november 2016 with loan no 43911016 i paid 1.10 lakhs in past as emi after that i lost my job due to some personal problems (Mother health issue)
After that representative calls me and pressuring me so i got settled with 2 lakhs in that i paid 1.10 lakhs remaining we are unable to pay immediately i need time till july month. Please consider as request newly i got job so i will clear it off..
Thank you sir....
Complaint comments  Read comments [1]Complaint category Loans

Hdfc Bank — refund not credited to my account [Resolved]

 mallikarjuna reddyy on May 27, 2018
On 15th may 2018 i have ordered moto g5s mobile in amazon india[protected] and on the same day i cancelled that order and received a mail confirmation from amazon india on the same day with refund reference number[protected] and it is mentioned in the mail that refund will be credited to my account on 21st may 2018 but till not i haven't received any refund and am attaching the documents for your reference. Called hdfc customer care multiple times but they are telling amazon india have not initiated the refund and when i call amazon india they are telling that it is pending since...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — deduction of money without my concern

 Ashish K. Gupta on May 27, 2018
I am hdfc bank credit card holder.
The bank has debit 1399 from my credit card ending with 7351 without my concern on[protected]. I am not interested about this service & don’t want this service. So cancel this membership and refund my money as soon as possible.
Thanking you,

Name - dr ashish gupta
Mob - 94*6301
Credit card ending no - 7351...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — unsuccessful transaction (card ending 0165) - refund not received [Resolved]

 menonarchana on May 26, 2018
Hi team,

This is regarding an online transaction i made from my hdfc foodplus card ([protected]) on 7th april'2018. It was an unsuccessful transaction (Amounting to 1384 rs) and i was notified that the amount would get refunded in 6-7 days.

Its been more than 2 week's now, but i have not got the refund back. Attached is the screenshot of the unsuccessful transaction as well as the statement copy of the amount deducted.

Kindly scrutinize the error and refund the amount back into my account.

Thanks,...
Complaint comments  Read comments Complaint category Food

Hdfc Bank — credit card settlement [Resolved]

 sg18 on May 26, 2018
This is complaint against hdfc bank credit card division and its executives. Since last 3 months i am trying to get my hdfc bank credit card outstanding settle with the bank. But every month they take minim um amount due and then get quite taking further on my request to settle the amount. Last month when informed them that i will not pay min amount due they kept calling me non stop and on one day they called me atleast 121 times throughout the day. They sent executives to my house and harass the kids at the home. Why.. Just because i want to settle the outstanding and they not listening to my request...
Complaint comments  Read comments [2]Complaint category Credit Cards

Hdfc Bank — credit card [Resolved]

 praveen prajapat on May 26, 2018
My name is praveen prajapat. Recently i applied for a hdfc credit card. Luckily, i got the card after eligibility check. After one week, rs. 900 got deducted from my card for "hegic-crdt shld & fl cvr" and after 2 more days, rs. 100 + gst for "emi processing fee-smartemi ln# 3612280

I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

I requested for policy cancellation and reverse the charges and rs 900....
Complaint comments  Read comments [1]Complaint category Credit Cards

Hdfc Bank — two wheeler loan no 46214533 [Resolved]

 Ijas Shaikh on May 26, 2018
Sir/mam,

Since last seven months we are going through financial crisis. My father was admitted in icu sahyadri hospital for 12 days unfortunately he passed away. My mother admitted due to this incident and many more other things in que. Hence there was delay in bike installment and i informed this well in advance to bank executive amit ahule. He ask me to pay atleat emi amount will waive off your interest amount. Even this was difficult for me still begged and borrow the amount and paid the emi, delaying my other banks installments. This month i am unable to pay my emi hence decided...
Complaint comments  Read comments Complaint category Loans

Hdfc Bank — complaint on one employer. [Resolved]

 Smily White Pavi on May 26, 2018
No good service, some one came today to my home and ask about my brother i said he was not at home right now u can call him and ask him.. But that man used very wrong words to me and to my mother. We both are only at home he used very abusive words. And also he not dressed up well.. Is this ur hdfc service using bad words? Sure i will put a case against ur employee very worst bank service.....
Complaint comments  Read comments Complaint category Employers

Hdfc Bank — one assist mfee

 vinod14300 on May 26, 2018
Dear team,

I am a hdfc credit card holder, the bank has auto debited recently rs.1399 from my credit card number ending with xxxxxxxx2927 with out my authorisation on date 23/05/17, and i dont want this membership so cancel the membership and refund the same;

Relation ship number for one assist is 2125087

I urge oneassist to cancel this preposterous membership at once and debit the amount back into my credit card at the earliest.
Regards,
Vinod kumar,
Vin. [protected]@yahoo.com,
+[protected]....
Complaint comments  Read comments [1]Complaint category Credit Cards

Hdfc Bank — no response for the credit card settlement unnecessary interests [Resolved]

 Vishwanath_h on May 26, 2018
Hi this is vishwanath from bangalore,
It's been 8months i am looking for my hdfc credit card settlement for the outstanding amount, bank executives are not responding for the calls. Every time new executive is calling for due payment. For the 30000 usage i have already paid 70000inr.
I am not responsible for the non cooperation of the bank. Interest rates are too high to prove as per bank norms....
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — threatening call from hdfc coimbatore [Resolved]

 Si raj on May 26, 2018
Hi
I do have a personal loan with hdfc coimbatore. For the last 3 years there is no pending emi except this month. One lady called me from [protected] and was using bad languages that i cant give on an open form. I told them that ill be paying by nxt month along with the penalty amount but they are not even ready to listen. I do have all the voice recording of the call. Pls tell me what to do?...
Complaint comments  Read comments Complaint category Loans

Hdfc Bank — rate reduction charges deducted without my consent [Resolved]

 abhishek81087 on May 26, 2018
Hello sir,

I own a account with hdfc bank in the name of yamuna plast corporation in nasik.

On 17.3.18 they deducted a amount of total[protected] +450+450) from my account mentioning the charge as rate reduction charges.

I then complained to my relationship manager mr govind mogal to reverse the charges and also email my complaint to mr yogesh deshpande on his hdfc email id.

Mr yogesh then after a few days replyed to me from his email and said that the charges are mentioned in the sanctioned letter tat you have agreed and hence he cant...
Complaint comments  Read comments [1]Complaint category Banks

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