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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32898
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18416
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HDFC Bank reviews & complaints page 250

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A
Adharsh912
Apr 26, 2021
Resolved
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Address: Ponamalle Branch

I had opened a salary account with HDFC Bank long ego while I'm working for a company. Later went to higher studies and now I have joined new company. When I checked the HDFC Bank for linking them with new company I got shocked with the negative balance (-3791). I tried to contact customer support but no response. Later came to know that they converted the account into savings without my knowledge.
How can they do this? They didn't say this while I'm opening the account. They said no charges for anything. How cheat you are. Looting money from customers. Can't you find better way for earning. Until account opening they were nice. You can open account remotely but can't close that easily.
HDFC CHEAT.
Apr 29, 2021
Complaint marked as Resolved 
I was contacted by Home Branch when I made complaint through HDFC Support. However, through this Portal I got suspicious message and call.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2021
HDFC Bank Customer Care's response
Hi Adharsh,

Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
Apr 29, 2021
Updated by Adharsh912
Got resolved when I mailed to HDFC support. However, this Portal reply doesn't help me.
I couldn't see both email Id and the reference number. It's showing as [protected].
If possible send e mail.
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    Sunil Muttalamari
    from Khadki, Maharashtra
    Apr 26, 2021
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    Address: Sunil P Muttalamari, Amrutganga Society, L1 Building, Flat No. 207,Near Indian Oil Petrol Pump, Manikbaug, Sinhgad Road- Pune

    Regarding no discount for round trip for 4 days. For your information I have travelled from Pune-Mumbai-Pune on the same day & snap is attached for your reference. All the information related to the vehicle & transaction is attached for reference.
    Kindly do the needful.
    Car Variant : TOYOTA ETIOS LIVA GD ( F )
    Car Number Plate : MH15 GF5268

    Regards,
    Sunil M
    +4 photos
    Aug 8, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 27, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We understand that you have also raised your concerns vide Reference Number[protected] and you will receive a response in your e-mail ID from our team on or before 06/05/2021.

    -Nadia
    HDFC Bank Customer Assistance
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      K
      Khalid9
      Apr 26, 2021
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      With out information 590 RS ach amount debit y it debit
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        Kamta nath singh
        Apr 26, 2021
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        Address: Varanasi

        Its been more then 120 days I haven got my cash back on by buying iphone 11 .
        The cash back of 5000 rupees.
        Phone no.[protected]
        Purchase was from reliance digital
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          C
          cnu1985
          Apr 26, 2021
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          Resolved

          It’s happening multiple times. I tried reaching customer support but no luck all the times.
          It took almost a month struggle last to get my number updated and it was working for a year. Since 2 weeks again the problem started. I don’t how it works in the backend. Now I have an emergency to transfer money but unable to receive OTP either mobile or email.
          This is really not reliable service as promised.
          Please help.
          Aug 14, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 26, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Preethi
          HDFC Bank Customer Assistance
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            T
            Tusharg6
            Apr 25, 2021
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            As per the Bank's T&C, for using my Platinum Debit Card for making a payment, I should get certain rewards points based on type of merchant.
            Now suddenly I saw that my points are showing as negative balance(-500) and this is happening 2nd time. This is happening only in this Covid time. I use to spend a lot in my account and I am eligible for the points but instead i received -500 points. I complaint against this to my bank's Virtual relationship manager but no luck.

            I reported this thing to many times but no luck. Also from last 1 year I haven't received any cashback promotional points on spendings. I am having Salary Account with HDFC and I work in software industry. Now I am planning to change my salary account to ICICI bank.
            HDFC Bank customer support has been notified about the posted complaint.
            Oct 07, 2021
            Updated by Tusharg6
            The issue has not been resolved yet. Neither no one has contacted me for this. I dont know what to do.
            Not resolved yet. DId not receive any response from HDFC bank yet
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              satanu03
              Apr 25, 2021
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              Hi Team,

              I had an exisiting HDFC credit card which I lost and requested for another card. But I have not yet got the new card. It has been a year now. None of your customer support numbers seem to be helping as well. Please let me know what to do.

              Thanks and Regards,
              Satya Pandey
              HDFC Bank customer support has been notified about the posted complaint.
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                N
                niraj sahu
                Apr 25, 2021
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                Resolved

                Address: H No-349, Vill- Mohana BAzar, Post- Shivpati Nagar

                Hello sir,

                This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                Kindly be informed that an amount of Rs 885.00/- was deducted from my savings/salary account on 19 april 2021 under the name of depository charges march-2021

                Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

                Please do the needful as earliest.

                Regards,
                Niraj Kumar Sahu
                Mobile: [protected]
                Acc No: [protected]
                Branch: Noida sec-63
                Aug 14, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 27, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We have shared your comment with the concerned team and our officials will get in touch with you at the earliest on or before 30/04/2021. We request your patience in the interim.

                -Nadia
                HDFC Bank Customer Assistance
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                  ISHWAR SINGH JALORE
                  Apr 25, 2021
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                  Resolved

                  Address: RANIWARA KABA JALORE

                  सर मै HDCF बैंक जालौर में मेरे संसथान का खाता ओपन करने हेतु गया और खता नंबर के लिए मैंने मेरा मोबाइल नंबर रखने को बोला जो HDFC बैंक सूज खाता नंबर का नियम है जिसके लिए मेरे से 1000000 दस लाख का चेक माँगा खाता ओपन के लिए जो गलत प्ल्ज़ जानकारी देवे खाता ओपन के लिए इतना बड़ा चेक लिया जाता है किया मै खुद HDFC का लास्ट 5 साल से customer जो मेरी id 66562232 hai

                  mobile No. [protected]
                  Aug 16, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 28, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We have shared the details of your query with the concerned team who would get in touch with you by[protected]. We request your patience and support in the interim.

                  -Nadia
                  HDFC Bank Customer Assistance
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                    P
                    Pathak.007
                    Apr 24, 2021
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                    Amount of Rs. 25 is debited with the description NWD DEC CHG (ATM Withdrawal charges) even though my account was opened as salary account and was said there will be no surcharges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      anshulimpex
                      Apr 24, 2021
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                      Address: Pune

                      Hi i had purchased iPhone 11 on 13th July 2020 from Unicorn Infosolutions Pvt Ltd., Pune for 73600/- and there was an offer of 10% cashback within 120 days. Its been almost 9 months and haven't received any cashback. Please check and revert.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Its been 10 days and nobody has contacted, this is really not professional from such a huge bank !!
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                        Priyanka gottipati sai
                        Apr 24, 2021
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                        From last two months I have been charged for some offus emi which I’m not aware of.please check the details and give me a call and try to resolve asap and I’m not going to pay for this month until and unless this issue is resolved.
                        +1 photos
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                          Ayeshah
                          Apr 24, 2021
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                          Resolved

                          Address: India Kolkata

                          As discussed all payments for my credit card ending with 7058 had been done and was promised to get the NOC with 10 days after payment. But I haven’t Received the noc yet. All my details in the bank like my date of birth and email address have been updated wrong. I was asked to mail at escalation.[protected]@hdfcbank.com but my mails got bounced. Can I please receive my noc at [protected]@gmail.com
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the last four digits of your credit card no. along with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Preethi
                          HDFC Bank Customer Assistance
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                            Saswat Panda
                            Apr 24, 2021
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                            Resolved

                            Account blocked Due to Undelivered welcome letter

                            Hi,

                            I am Saswat Kumar Panda, my debit has been blocked without any reason, more over i didn't get any intimation, message, form bank or courier department and form three days asking unblocked the debit card but till now my account has been not activated and they are not even taken any action on this. While you are blocking don't you have any responsibility to intimate the customer or else any message. While opening an account...
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                            a.James
                            Apr 24, 2021
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                            I have opened NRO and NRE account with HDFC and after the account got activated and I am not getting OTP on my international number (Vietnam number).

                            I have been contacting the home branch. But nothing has worked yet.
                            I am not getting any sms from the bank.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Mohammed Rafi k
                              Apr 24, 2021
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                              Address: No 2/370 Mannadi Amman Koil 16th Cross Street Kovilambakkam Chennai 600129

                              UPDATE: Your money transfer of INR 40, 000.00 on 24-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
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                                styagi30
                                Apr 23, 2021
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                                Address: india

                                Hello i have a running loan in your bank
                                loan number is 46833336
                                Since last couple of years i used to pay my current loan’s emi manually in this account number
                                [protected] and someone from customer care used to update the transaction number on my behalf, hence i used to get mandate reject messages in ur system as the account which was registered for auto deduction was closed and unfortunately i couldn’t got a chance to register another account for auto deduction until last year my account got registered and emi as usual getting deducted automatically.

                                Bottom line is i am regularly paying emi even before time since almost 4 years.

                                Now due to this my cibil getting affected despite of paying each emi on time via help desk.

                                Plz look into this asap
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We understand that our bank official Mr. Ravinder Singh has contacted the loan holder and addressed his concerns. For any further assistance, kindly write to Grievance.[protected]@hdfcbank.com.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  Sukritij
                                  Apr 23, 2021
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                                  Resolved

                                  Offus EMI

                                  I have been wrongly charged emi on my card when I have paid my full balance everytime before my due date. Please help resolve this.

                                  OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980421005445340) 1, 199.78
                                  21/04/2021 OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980421005445365) 1, 389.12
                                  21/04/2021 OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999980421005445373) 170.39
                                  21/04/2021 OFFUS EMI,...
                                  +1 photos
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                                  sakshath_s
                                  Apr 23, 2021
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                                  I have been receiving several emails since October 2020 indicating fastag transactions: recharging, debit, etc. in regions near Bengaluru. by a vehicle number KA16N9804. But this vehicle is not mine and I don't have a fastag account. Someone has been misusing my email address for this purpose.

                                  The link provided in the Email from HDFC, where I can say that I am the wrong recipient of these emails doesn't work. It just leads to a faulty webpage. I tried to contact HDFC on their website, but there seems to be no proper way for me to register a complaint.

                                  This looks like a scam. I thought that HDFC was more responsible than allowing unverified usage of email ids.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Shashiprabhaa
                                    Apr 23, 2021
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                                    Since more than a month HDFC Telecallers had started calling me almost 3-4 times a day regarding personal loan, credit cards etc., wherein I have clearly explained them that I am not interested in their services but despite that the calls continued. I had escalated this to their official site for escalation too- [protected]@hdfcbank.com.

                                    But there was no response from them. Finally after raising this complain on facebook page at one side Mr Anay had replied back to me on Facebook and assured me to help in this regards. Though a few minutes later I got a call from HDFC bank from someone claiming to be Mr Rahul Kumar- Mumbai, Mobile No.- [protected] and he started abusing in a sexual overtone. Even used the word Randi (###).

                                    After re-raising of this complaint too there's no response from HDFC bank.

                                    Henceforth, request you to kindly intervene in this case and find the accused and ensure that necessary actions are taken against him (them) so that such tele callers from HDFC bank could stop torturing customers like me (especially in such filthy kind of sexual overtone)
                                    +4 photos
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