[Resolved] HDFC Bank — Hdfc classic assurance scheme attempted fraud

Vmittra

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat, 380015

I am Vipul Mitra a senior IAS officer. I had purchased a policy in 1. Jan 2010 premium if 50000 was paid. Policy No 17132910. The policy was purchased through agent but I didn't pay premium after the first year.

Recently I have been receiving phone calls from various people. One Mr Randhawa ph number [protected]. Then one Nitin Deshmukh. They told me to buy another policy of Sun Life and then they will link it with my existing policy and then I can get my money back otherwise not. Then another person Tyagi called. Said he is from head office and told me to pay 10000 for NOC after which they will process to refund. He said pay it to Club Matrix which is the fund dept of HDFC. I feel they are all trying to defraud. I AM PLANNING TO REGISTER POLICE AND IRDA COMPLAINT. but before that I am writing to u. Please refund my money that's what I want. My phone number is [protected]

VIPUL MITTRA IAS
Principal Secretary to Govt of Guj

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Nov 24, 2016

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2016

HDFC Life Customer Care's response Hi, I wish to inform you that the above mentioned policy no. is associated with some other customer. Kindly provide the correct policy no. for us to look into the details of your complaint. Alternatively, you may write your concern to [protected]@hdfclife.com from your registered Email ID for us to assist you.

Further, I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, IRDAI and/ or anyone else as HDFC Life will not indulge in such unethical practices to solicit business.The Notice Corner link on the Customer Service section of our website www.hdfclife.com is also updated to create awareness of this issue that is being faced by the insurance industry, as a whole. Please refer the IRDAI notice on Spurious Calls .http://www.hdfclife.com/irda-public-notice-on-spurious-calls.

Further, the above contact no. shared by you from which the calls are being received by you will be investigated by us to verfiy and authenticate the details..-- Manish.

Verified Support

Oct 24, 2016

HDFC Life Customer Care's response Hi, I wish to inform you that post conducting the investigation on the above provided no. by you, it has been found that the mentioned no. doesn't belongs to and neither is associated with HDFC Life. -- Manish.