[Resolved]  HDFC Bank — hdfc credit card cancellation of one assist membership

Hi,

I have an hdfc credit ending with 4575 which is charged with an amount of rs 1299 towards oneassist membership fee. It was done without my knowledge and without any prior check with customer.
I had not opted for oneassist while applying for credit card. Also, oneassist didn’t take any prior approval from me.

Please cancel my membership and refund the amount at the earliest.
Also i don’t want any such membership /subscription; in future as well.

Email: [protected]@gmail.com
Hdfc credit ending digits: 4575

Thanks,
Akshay chawla
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Akshay,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2558515 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist

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