[Resolved] HDFC Bank — hdfc credit card status declined

Harsh2309

from Bengaluru, Karnataka

Mar 20, 2019

Address: No.81A, 2nd Cross, GKW Layout, Vijayanagar, Bangalore-560040, Bangalore, Karnataka, 560072

Hdfc bank - card application declined with no reason provided-
I applied before some days credit card application and then verification team call me and confirmed details. After some physical verification team coming my current and verify documents. And all is ok.
After 2 hours i getting a sms completing processing and given track link. But when i check status my application is decline. Anyhere not shwoing reason and no any call back.

Application number: 19c[protected]s2

Thanks & regards
Prasanna kumar
[protected]

Was this information helpful?

No (0)

Yes (2)

Apr 23, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank. Please be assured that our inability to approve the credit card application does not reflect in any way on your credit standing or your financial stability.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Mar 22, 2019

HDFC Bank Customer Care's response Dear Customer,

To enable us to process your application for a credit card we request you to send valid KYC document which should match with residence or permanent address provided in the credit card application form. Please mention the application number in the documents. Kindly send the documents to our mailing address mentioned below: HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 041.

-Zubin
HDFC Bank Customer Assistance.

Related HDFC Bank reviews

View all 32890 HDFC Bank Reviews

Comments

vivek kumar Sah

from Gurgaon, Haryana

Mar 20, 2019

I am a HDFC bank credit card holder The bank has auto debited Money from my
credit card number ending with 6069 without my concern.I am not interested about this service and don't want this membership any more.
So cancel the membership and refund this debited Money

Name :- Vivek Sah
Credit Card Number Ending :- 6069

Pratheepkumar1211

Mar 20, 2019

Name. G pratheep Kumar
Phone no. [protected]

Please. Give account details and status for my two wheeler loan

Please mail me. ug.[protected]@yahoo.com

Sunny Virani

Mar 20, 2019

I have my auto paid account on credit card but also they too extraa chage Rs.750+501.And also i call customers service but they cant give propore answer to me and talk a very rudely with me.This is the very worst experience with your bank and alao i choose other bank is very genuine with there customers .And they are not provide my refunds .