[Resolved] HDFC Bank — hdfc credit issue | |||||
Hi am using an hdfc credit card from 5 years, i have taken loans also on it and cleared now. Have salary account with hdfc. I lost it recently, and when i asked for new card i was asked to pay some amount, i am getting lifetime free cards from any bank, so i thought to close for this i want to pay rs951 balance which is pending on my card. I called customer card, mailed them, and after many follow ups they gave an account no where i need to pay, Now i tried to pay into that account from neft from hdfc, it did not accept the number of digits the account no have, also i have tried using it as a card no to pay. Both are unsuccessful, i wrote the same to hdfc, it's been more than 15 days i did not get a call, seems as if they don't care. Any one who is reading this, i request you to stay away from hdfc, i have now taken kotak bank salary account, going to change now. With hdfc your time will go following up, they work like goverment bank, by mistake i took term plan from them only, which any way i am planning to dump, no relation ship with them (I took 11 lakhs personal loan till now, out of which only 1 was from hdfc credit card, rest from city, axis and icici, which was really awesome experience) Was this information helpful? | |||||
Mar 16, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 06, 2018 HDFC Bank Customer Care's response Dear Mr. Tiwary, We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected]. -Manoj HDFC Bank Customer Assistance | |||||
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