[Resolved]  HDFC Bank — hdfc emv debit card not received but showing active status in net banking

Address: Thane, Maharashtra, 401107
Website: www.hdfcbank.com

This is with reference with my new debit card ending with 9976 which is associated with my savings bank account no [protected]. But i would like to inform you that the said card has not reached out to be me still now but in net banking the status of the card ending 9976 is showing as active. How can this be possible where the card has not reached to me and i have not performed any activation process for the card ending 9976. Further i haven't receive any courier details after the card is dispatched so that i can personally track the card. Only i have received an sms saying that "as per rbi mandate you new debit card ending with 9766 is generated and will be sent within 7 days."
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Feb 13, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

-Nadia
HDFC Bank Customer Assistance
 
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